{"id":2472586,"url":"https://alion.io/job/atoms-employee-communications-coordinator","title":"Employee Communications Coordinator","company":{"id":1533,"name":"Atoms","domain":"atoms.co","url":"https://alion.io/company/atoms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":73,"ghost_share":0,"stale_share":0.288,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Physical AI","optional":true}],"status":"live","first_seen_at":"2026-10-13T18:03:40Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-27T13:24:54Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Who we are \nAtoms is building the machines that power the next era of progress.\nOver the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.\nAtoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.\nThis work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.\nWe are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.\nIf you want to work on hard problems with real-world impact, join us.\nAbout the role\nThe Employee Communications Coordinator supports the Human Resources team by serving as a primary point of communication for employee separations and workplace concerns. This role is responsible for communicating termination decisions to hourly employees in a professional, respectful, and empathetic manner while ensuring consistency with company policy and HR guidance. This is a fully onsite position. Employees are expected to work onsite at the designated location during scheduled working hours.\nThis position also manages HR related Zendesk tickets, responds to employee inquiries, and escalates workplace concerns to senior HR team members when appropriate.\nThe Employee Advocate does not conduct employee relations investigations, determine disciplinary outcomes, or make final employment decisions.\nWhat you’ll do\nEmployee Separation Communication\nCommunicate separation decisions to hourly employees as directed by HR leadership.\nConduct separation conversations in a professional, respectful, and empathetic manner.\nProvide employees with general next-step information regarding final pay, company property return, and offboarding procedures.\nMaintain accurate documentation related to separation communications.\nEmployee Support & Workplace Concerns\nServe as a frontline point of contact for employee questions and workplace concerns.\nCurated responses to employee inquiries through Zendesk and other communication channels.\nEscalate sensitive employee relations concerns to HR Generalists or HR leadership as appropriate.\nMaintain confidentiality while handling employee information and workplace concerns.\nSupport employees with general HR process navigation and resource guidance.\nHR Administrative Support\nMaintain organized documentation related to employee communications and case tracking.\nAssist with tracking and updating employee status changes as directed by HR leadership.\nSupport HR administrative projects and employee communication initiatives as needed.\nManage employee cases in Zendesk while maintaining compliance with departmental SLAs for response times, follow-up, and resolution tracking.\nWork cross-functionally across departments with an expectation to become highly proficient in various platforms and internal systems.\nWhat we’re looking for\nHigh school diploma or equivalent required.\nPrevious experience in Human Resources, employee support, customer service, or employee-facing operations required.\nStrong written and verbal communication skills, including the ability to explain policies and employment decisions clearly and professionally.\nAbility to communicate empathetically in difficult or sensitive conversations.\nExperience managing multiple priorities and responding to high-volume communications.\nStrong organizational and documentation skills.\nAbility to maintain confidentiality and exercise professionalism in sensitive situations.\nExperience with Zendesk or other ticketing platforms preferred.\nProficiency in Google Workspace.\nFriendly, calm, and professional demeanor.\nHigh integrity and sound judgment.\nWhy join us\nAt Atoms, you’ll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what’s known and building what doesn’t yet exist. The work is ambitious and often challenging, but it’s grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow.\nWhat else you need to know\nThis role is based in our Dallas office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.\nThe base salary range for this role is$50,000 - $60,000 per year.\nActual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.\nBase salary is just one part of your total rewards package. You may also be eligible for equity awards.\nBenefits Summary (USA Full-Time Exempt Employees):\nMedical, Dental, Vision, Disability, and Life Insurance\nFlexible Spending Account / Health Savings Account Options\n401(k)\nEquity\nSick Time, Unlimited Flexible Time Off, and Paid Holidays\nPaid Parental Leave \nPre-Tax Commuter Benefit Plan\nBenefits are subject to change at the company's discretion.\nAtoms accepts applications on an ongoing basis.\nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":6104,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Robotics","Mining & Heavy Industry Robotics"],"lifecycle":[{"event":"open","at":"2026-10-13T20:19:02Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.9,"p_room":1,"age_days":13,"expected_fill_days":60,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/atoms-employee-communications-coordinator","json_url":"https://alion.io/job/atoms-employee-communications-coordinator.json","meta":{"generated_at":"2026-10-27T14:44:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3447,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1533},"rest":"https://alion.io/mcp/rest/get_company?id=1533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatoms-employee-communications-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatoms-employee-communications-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatoms-employee-communications-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atoms-employee-communications-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatoms-employee-communications-coordinator"}]}