{"id":1620898,"url":"https://alion.io/job/atoms-field-services-engineer-2","title":"Field Services Engineer","company":{"id":1533,"name":"Atoms","domain":"atoms.co","url":"https://alion.io/company/atoms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":73,"ghost_share":0,"stale_share":0.288,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":165000,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-07-08T02:30:20Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T14:32:28Z","board_verified":true,"closed_at":null,"days_open":113,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":113},"description":"Who we are\nPronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.\nWe are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.\nWhat you’ll do\n\n The Field Engineer is a hands-on role, responsible for the installation, preventive maintenance, and repair of Pronto's advanced technology solutions across a range of customer locations. This position plays a critical role in ensuring successful deployment and optimal performance of Pronto equipment in the field.\nInstallation & Deployment\nElectrical and mechanical Scoping of Construction and Mining equipment\nPerform on-site installation of Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces.\nOn site installation of peripheral hardware such as network stations, gate systems and office infrastructure.\nConduct system calibrations and validation tests to ensure installations meet operational standards.\nCollaborate with Engineering and Customer teams to ensure field deployments align with specifications and best practices.\nCollaborate with engineering on R&D projects \nCoordinate with customer teams on training and technical maintenance\nPreventive Maintenance\nCarry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance.\nMonitor and log equipment conditions, identifying signs of wear, degradation, or environmental impacts.\nTroubleshooting & Repair\nDiagnose and repair hardware, software, and connectivity issues in the field.\nUtilize diagnostic tools and logs to identify root causes and implement fixes with minimal downtime.\nCommunicate findings clearly to engineering teams for deeper analysis and continuous improvement.\nCustomer Support\nServe as the face of Pronto during on-site visits, maintaining professional and responsive communication with customer personnel.\nProvide basic training to customer staff when required.\nDocument all service activities, updates, and issues using internal ticketing and CRM tools.\nWhat we’re looking for\nAdvanced degree in Mechanical, Electrical, Systems Engineering or other relevant discipline\n5+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.\nProficiency with hand tools, diagnostic equipment, and electrical testing tools.\nSolid understanding of vehicle systems (power, CAN bus, sensors, ECUs).\nAbility to read wiring diagrams, schematics, and follow technical documentation.\nComfortable working independently in field environments and with minimal supervision.\nExcellent interpersonal and communication skills.\nWillingness to travel up to 75% to customer sites.\nBased in Arizona, Florida, Texas or Wyoming\nPreferred\nExperience with autonomous vehicle systems, heavy equipment, machine control, robotics, or complex sensor integrations.\nFamiliarity with Linux-based systems and remote diagnostics.\nOSHA 10 or equivalent safety certification.\nPhysical Requirements\nAbility to lift up to 50 pounds.\nCapable of standing, bending, and working in and around vehicles for extended periods.\nComfortable working outdoors in varying weather conditions.\nWhy join us \nWork on real, production-deployed autonomy.\nBuild technology that directly improves safety, efficiency, and productivity.\nTackle complex challenges in demanding, real-world environments.\nBe part of a fast-moving team with high ownership and impact.\nSee your work deployed and making a difference in the field.\nCollaborate closely with experienced engineers and industry operators.\nWhat else you need to know \nAs a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. While this role is remote, travel to our various field sites across the US is a critical part of this operation. \nThe base salary range for this role is $110,000-$165,000 per year and will vary based on location. \nActual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.\nBase salary is just one part of your total rewards package. You may also be eligible for equity awards.\nBenefits Summary (USA Full-Time Exempt Employees):\nMedical, Dental, Vision, Disability, and Life Insurance\nFlexible Spending Account / Health Savings Account Options\n401(k)\nEquity\nSick Time, Unlimited Flexible Time Off, and Paid Holidays\nPaid Parental Leave \nPre-Tax Commuter Benefit Plan\nBenefits are subject to change at the company's discretion.\nPronto accepts applications on an ongoing basis.\n\nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":5085,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Robotics","Mining & Heavy Industry Robotics"],"lifecycle":[{"event":"open","at":"2026-10-01T20:44:01Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.629,"p_room":0.36,"age_days":113,"expected_fill_days":60,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/atoms-field-services-engineer-2","json_url":"https://alion.io/job/atoms-field-services-engineer-2.json","meta":{"generated_at":"2026-10-29T18:52:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28015,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1533},"rest":"https://alion.io/mcp/rest/get_company?id=1533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatoms-field-services-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatoms-field-services-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatoms-field-services-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atoms-field-services-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatoms-field-services-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1620898}},{"tool":"search_jobs","arguments":{"company":"atoms.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1620898},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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