{"id":2574300,"url":"https://alion.io/job/atoms-operations-specialist","title":"Operations Specialist","company":{"id":1533,"name":"Atoms","domain":"atoms.co","url":"https://alion.io/company/atoms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":76,"ghost_share":0,"stale_share":0.276,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T22:38:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T06:13:10Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\n CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.\nWe're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.\nWhat you will do\nThe Times Square location is an extremely fast-paced environment - every hour hundreds of orders are coming out of our kitchens, and they need to end up in the right hands!\nAs an Operations Specialist, you will help keep daily facility operations running smoothly by processing orders, coordinating delivery pickups, and resolving operational issues. You will support restaurant partners, handle administrative tasks, train and coach team members, and maintain a clean, organized facility that meets health and safety standards.\nFlexibility and hustle are key in this role! You will need to adapt to constantly changing and challenging conditions. No job is too big or too small; our team works together to create an environment that is functional for our restaurateurs, customers, and delivery partners.\nResponsibilities\nTransport orders from kitchens to the facility’s central processing area - may involve going up and down stairs.\nProcess orders and prepare them for delivery partner pickup.\nIdentify and troubleshoot operational issues promptly.\nTake ownership of issues and coordinate with partners, employees, and third parties to resolve them.\nSupport daily administrative tasks, including sorting incoming packages and deliveries, maintaining inventory counts, and monitoring emails and instant messages.\nRespond promptly to restaurant partners’ questions, requests, and concerns.\nTrain and coach team members to ensure consistent execution of operational procedures.\nMaintain a clean facility, assign cleaning tasks, and conduct compliance checks to ensure health code standards are met.\nMulti-lingual candidates are a plus.\nWhy join us\nDemand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.\nChanging the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.\nCollaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.\nCompensation & Benefits\nThe base starting rate for this role is $18.00 - $20.00 per hour.\n\nActual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.\nBenefits Summary (Full Time)\nMedical, dental, and vision insurance (multiple plans, incl. HSA options)\n\nCompany-paid life and disability insurance (short- and long-term)\n\nVoluntary insurance: accident, critical illness, hospital indemnity\n\nOptional supplemental life insurance for self, spouse, and children\n\nHealth Savings Account (HSA)\n\nFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)\n\nPet insurance discount (Fetch)\n\n401(k)\n\nTime Off policiesPaid Vacation Time (1h for every 52h worked)\n\n8 paid holidays per year\n\nPaid sick time\n\nPaid Bereavement leave\n\nPaid Parental Leave.\n\nBenefits Summary (Part Time)\nPaid Vacation Time (1h for every 52h worked)\n\n8 paid holidays per year\n\nPaid sick time\n\nPaid Bereavement leave\n\nBenefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.\nReady to join us as we serve those who serve others?","description_format":"text","description_chars":3675,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Robotics","Mining & Heavy Industry Robotics"],"lifecycle":[{"event":"open","at":"2026-10-14T23:40:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":68,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/atoms-operations-specialist","json_url":"https://alion.io/job/atoms-operations-specialist.json","meta":{"generated_at":"2026-10-16T07:10:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4953,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1533},"rest":"https://alion.io/mcp/rest/get_company?id=1533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatoms-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatoms-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatoms-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atoms-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatoms-operations-specialist"}]}