{"id":2485025,"url":"https://alion.io/job/atoms-senior-operations-manager","title":"Senior Operations Manager","company":{"id":1533,"name":"Atoms","domain":"atoms.co","url":"https://alion.io/company/atoms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":77,"ghost_share":0,"stale_share":0.273,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Physical AI","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:36:58Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T15:04:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who we are \nAtoms is building the machines that power the next era of progress.\nOver the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.\nAtoms builds Physical AI- real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.\nThis work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.\nWe are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.\nIf you want to work on hard problems with real-world impact, join us.\nAbout the role\nThe Senior Operations Manager (Sr. OM) is the operational leader accountable for how well every depot in their market runs. You will lead a team of depot-based Operations Managers and the frontline organization beneath them; Operations Associates, Shift Supervisors, Service Agents, and Lead Drivers. Ensuring we consistently deliver a safe, exceptional, and reliable experience for members and drivers alike.\nThe mandate is optimization before expansion. Your first job is to make the depots you already have run better: tighter execution, more consistent performance depot to depot, lower cost per hour of supply, and fewer surprises. Growth follows a market that runs well, and you will help make yours ready for it, but a strong Sr. OM is measured first on the operation in front of them.\nYour manager owns market P&L structure, strategy, and expansion decisions. You are expected to be a strong and well-informed voice in those conversations, bringing depot-level evidence your manager cannot see from above. You will also partner closely with Recruiting, Growth, Finance, Human Resources, and Strategy. Success in this role requires sharp business acumen, strong people leadership, technical and data fluency, and a builder mindset with a relentless drive for excellence. This is a high-impact leadership role with visibility across Atoms and a direct path to higher-level opportunities.\nWhat you’ll do\nStandardize depot-level execution and continuous improvement across your market\nOperations Manager and Operations Associate development, performance, and bench strength\nFleet availability, maintenance, and uptime\nResponsible for ensuring Driver shifts are fulfilled based on forecasted supply hours\nSafety standards, incident response, and day-to-day compliance execution\nCost performance against the approved budget\nOwn depot performance: Be fully accountable for the operational, safety, and customer experience performance of every depot in your market, and for continuous improvement against it. In Uber-partnership markets that means utilization, breakage, vehicle readiness, grounded percentage, cost control, and supply hours; in Atoms markets, occupancy, no-vehicle-available (NVA) rates, and cancellations.\nDevelop independent Operations Managers and Associates: Build a bench of leaders who own their depots outright. Set clear performance expectations, run a consistent coaching and review cadence, delegate real decisions with real consequences, and progressively remove yourself as the escalation point. Your OMs and OAs should be able to diagnose a problem, choose a fix, and deliver a result without needing direction to do it.\nHold depots to one standard: Define and enforce a consistent operating standard across every location in your market, so member experience, safety, and cost performance do not vary by depot or by shift.\nThink deeply, act decisively: Continuously analyze depot and market performance to identify root causes, challenge assumptions, and take swift action grounded in clear, evidence-based insight rather than instinct.\nDeliver against the market budget: Own cost performance for driver labor and Operations & Support staff against an approved budget, forecast expenses accurately, and identify cost reductions that do not compromise the quality of the experience. Partner with your Director on how that budget is built and where the targets land.\nOwn fleet performance: Own fleet availability, maintenance, and uptime across your depots - ensuring grounded vehicles do not limit supply hours, utilization, or revenue growth.\nOwn safety and compliance execution: Hold accountability for driving-behavior standards, incident response, and risk exposure in your market. Partner with Human Resources to uphold all labor policies and legal requirements, maintain accurate documentation, and keep your market fully compliant at all times.\nContribute to market strategy: Bring depot-level insight into the manager’s strategy, budget, and expansion planning, and translate the resulting plan into execution your teams can deliver.\nBuild for what comes next: Turn what works in your market into repeatable frameworks - playbooks, cadences, and training that support change adoption locally and travel to new depots and markets as we grow.\nWhat we’re looking for\n7+ years of progressive, hands-on operations leadership experience in fleet, rideshare, logistics, or another high-volume service environment.\n3+ years leading people managers. Including managers accountable for their own site, depot, or facility and large frontline teams (100+ employees).\nA demonstrated track record of developing frontline managers into independent operators who deliver without close supervision.\nMulti-site or multi-facility operating experience, with the judgment to hold distributed locations to a single standard.\nProven ownership of cost performance against a budget, with strong instincts for balancing growth, efficiency, and quality.\nMeasurable results improving an existing operation, throughput, cost, quality, safety, or all four not only running one in steady state.\nDemonstrated experience in a safety-critical operating environment, including incident response and regulatory or labor compliance.\nData-driven operator with fluency in performance metrics, forecasting, and the tools that inform operational planning and decision-making.\nExperience in high-growth, fast-changing environments, comfortable navigating shifting priorities without losing momentum.\nA hands-on leader who earns credibility through direct involvement and execution, not just oversight. This is a fully onsite leadership role requiring daily engagement with teams and operations.\nBachelor’s degree, or equivalent experience leading multi-site operations.\nWhy join us\nAt Atoms, you’ll work on one of the defining challenges of our time-bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what’s known and building what doesn’t yet exist. The work is ambitious and often challenging, but it’s grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team-so we invest in both, creating an environment where you can do your best work and grow.\nWhat else you need to know\nThis role is based in our Dallas office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.\nThe base salary range for this role is$110,000 - $140,000 per year.\nActual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.\nBase salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.\nBenefits Summary (USA Full-Time Exempt Employees):\nMedical, dental, and vision insurance (multiple plans, incl. HSA options).\nCompany-paid life and disability insurance (short- and long-term).\nVoluntary insurance: accident, critical illness, hospital indemnity.\nOptional supplemental life insurance for self, spouse, and children.\nPet insurance discount.\n401(k).\nHealth Savings Account (HSA)\nFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)\nTime Off policies:\nDiscretionary vacation days\n8 paid holidays per year\nPaid sick time\nPaid Bereavement leave\nPaid Parental Leave\nBenefits are subject to change at the company's discretion.\nAtoms accepts applications on an ongoing basis.\nReady to join us as we serve those who serve others? \n#LI-Onsite","description_format":"text","description_chars":9148,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Robotics","Mining & Heavy Industry Robotics"],"lifecycle":[{"event":"open","at":"2026-10-14T00:05:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":68,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/atoms-senior-operations-manager","json_url":"https://alion.io/job/atoms-senior-operations-manager.json","meta":{"generated_at":"2026-10-15T15:12:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23249,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1533},"rest":"https://alion.io/mcp/rest/get_company?id=1533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatoms-senior-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatoms-senior-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatoms-senior-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atoms-senior-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatoms-senior-operations-manager"}]}