{"id":2005132,"url":"https://alion.io/job/atos-server-tools-technical-specialist","title":"Server Tools Technical Specialist","company":{"id":3006,"name":"Atos","domain":"atos.net","url":"https://alion.io/company/atos","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Active Directory","optional":false},{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-23T02:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-13T08:49:14Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.\nWith more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.\nA trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.\nAbout Atos Group\nAtos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.\nAbout the practice\nAt Atos, we deliver mission-critical digital services that power some of the world's most complex and highly regulated environments. Our Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality.\nOur teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable services for our customers. As automation technologies continue to evolve, we are investing in next-generation capabilities that help our customers modernise operations and accelerate digital transformation.\nWhere purpose meets career\nAs a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments.\nWorking within a highly governed, ITIL-aligned service environment, you will be responsible for supporting automation platforms, troubleshooting complex workflow issues, maintaining integrations, and ensuring services remain available, secure, and compliant.\nYou will collaborate closely with operational teams, service management, and technical stakeholders to deliver high-quality automation solutions while supporting continuous improvement initiatives and contributing to the evolution of our automation and orchestration capabilities.\nWork at the forefront of Automation, Orchestration, AI and Agentic Technology - practical roles applying emerging technology to real operational and customer challenges.\n\nBuild skills and a career in a fast-growing area - supported by structured learning, specialist enablement and hands-on delivery experience.\n\nHelp shape a new capability and make a visible impact - an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within Atos.\n\nKey Responsibilities\nAdminister, support, and maintain assigned infrastructure tooling environments, including Microsoft System Center Orchestrator.\n\nMaintain the availability, health, performance, and resilience of production and non-production SCORCH environments.\n\nSupport, troubleshoot, and optimise SCORCH runbooks and PowerShell-based automation workflows used for request fulfilment and operational automation.\n\nDiagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services.\n\nManage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD / Entra ID, Exchange Online, Microsoft Teams, and other connected platforms.\n\nPlan, schedule, and control lifecycle activities including patching, upgrades, capacity management, release activities, and platform maintenance.\n\nProduce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures.\n\nInvestigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives.\n\nEnsure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change windows.\n\nSupport service restoration and major incident activities where automation, monitoring, or integration services are impacted.\n\nContribute to ongoing service improvement and platform optimisation initiatives.\n\nSkills we can’t do without\nStrong hands-on experience administering, supporting, and troubleshooting Microsoft System Center Orchestrator (SCORCH), ideally SCORCH 2022 or later.\n\nExperience designing, maintaining, testing, and deploying Orchestrator runbooks within enterprise environments.\n\nAdvanced PowerShell scripting and automation experience.\n\nExperience automating and integrating with Active Directory, Exchange Online, Azure AD / Entra ID, and related Microsoft technologies.\n\nExperience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations.\n\nKnowledge of Microsoft SCOM integration, alert processing, event management workflows, and monitoring tool integrations.\n\nUnderstanding of Microsoft SQL Server administration fundamentals relevant to Orchestrator databases and platform support.\n\nStrong troubleshooting and problem-solving skills with the ability to diagnose complex automation, runbook, database, and integration issues.\n\nExperience supporting lifecycle activities including patching, upgrades, resilience testing, capacity management, and platform transitions.\n\nAbility to understand automation logic, workflow design, runbook content, and operational dependencies across large enterprise environments.\n\nExperience working within an ITIL-based environment, including Incident, Change, Problem, and Release Management.\n\nStrong communication, documentation, and stakeholder management skills.\n\nProactive and self-motivated approach with the ability to work independently and take ownership of tasks and issues.\n\nAbility to remain calm and effective under pressure, particularly during critical situations.\n\nExperience supporting Microsoft SCORCH runbooks and automation services is essential.\n\nStrong experience in runbook development, troubleshooting, PowerShell automation, and lifecycle management.\n\nFlexibility to support out-of-hours activities where required.\n\nSkills we'd like\nExperience with Kelverion Integration Packs, including ServiceNow REST, SQL Server, data manipulation, text manipulation, and runbook management.\n\nExperience supporting highly available SCORCH architectures.\n\nKnowledge of SQL Always-On Availability Groups, Hyper-V Replica, or equivalent resilience technologies.\n\nExperience with VMware PowerCLI, virtualisation platforms, hybrid data centre environments, or wider infrastructure automation tooling.\n\nCustomer-facing experience with a strong focus on service delivery, operational ownership, and stakeholder confidence.\n\nExperience working within secure, regulated, or highly governed customer environments.\n\nAdditional Requirements\nCandidates must be eligible to obtain and maintain SC clearance.\nLocation: UK-based. Remote working is available, with national mobility required.\n\nBenefits\n25 days paid leave plus National Holidays\n\nPension Scheme with contributions matched up to 10%\n\nPrivate Medical Cover\n\nIncome Protection\n\nLife Assurance\n\nFlex Benefits Program\n\nWe are a care leaver friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated support mailbox.\nAs a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed to making reasonable adjustments to the application and assessment process to accommodate your needs.\nIf you would like to discuss this further, please contact us via our dedicated mailbox: \nHere at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.\nAtos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.\nChoose your future. 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