{"id":2446002,"url":"https://alion.io/job/atos-soporte-funcional-it","title":"Soporte funcional IT","company":{"id":3006,"name":"Atos","domain":"atos.net","url":"https://alion.io/company/atos","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":77000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-13T13:31:28Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T09:32:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Ubicación: Barcelona | Modelo de trabajo: Presencial\nAtos es líder europeo en transformación digital, ciberseguridad, cloud y computación de alto rendimiento. Con presencia global y un firme compromiso con la innovación y la sostenibilidad, ofrecemos soluciones tecnológicas que impulsan el futuro digital. Con más de 67.000 profesionales en 61 países, trabajamos para diseñar un espacio de información seguro y sostenible, apoyando el desarrollo científico y tecnológico a nivel mundial.\nDescripción\n¿Te gusta trabajar cerca del usuario, resolver incidencias y contribuir a la mejora continua de los servicios IT? En Atos buscamos profesionales de Soporte Funcional IT para incorporarse a un entorno corporativo con tecnologías Microsoft y servicios de puesto de trabajo digital.\nFunciones\nSoporte presencial y remoto a usuarios en el uso de equipos y herramientas corporativas.\nAtención y resolución de incidencias relacionadas con PC, portátil, dockstation, videoconferencia, telefonía fija/móvil, impresoras y smartphones. \nSoporte en entornos Microsoft mayormente (Windows, Office, Exchange, on-premise y cloud, entre otros).\nDiagnóstico, análisis y resolución de incidencias según los procedimientos establecidos en la organización.\nRequisitos\nMínimo 3 o 5 años de experiencia reciente en funciones de soporte IT a usuarios.\nExperiencia en entornos Microsoft y herramientas de puesto de trabajo digital.\nCapacidad de análisis y orientación al usuario. \n¿Qué Ofrecemos?\nParticipar en un proyecto de alto impacto tecnológico en entornos corporativos exigentes.\n\nEstabilidad y desarrollo profesional en un equipo multidisciplinar.\n\nEntorno colaborativo y con visión de futuro.\n\nEn Atos valoramos la diversidad y la inclusión. Fomentamos un entorno donde todas las personas puedan desarrollarse y aportar su talento, sin importar su origen, identidad o condición. Únete a Atos y desarrolla tu carrera en un entorno flexible, estable y orientado a la innovación.\nElige tu futuro con nosotros","description_format":"text","description_chars":1992,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","IT Consulting & Digital Transformation","Systems Integrators","High-Performance Computing"],"lifecycle":[{"event":"open","at":"2026-10-13T13:31:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/atos-soporte-funcional-it","json_url":"https://alion.io/job/atos-soporte-funcional-it.json","meta":{"generated_at":"2026-10-14T12:07:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2273,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3006},"rest":"https://alion.io/mcp/rest/get_company?id=3006"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatos-soporte-funcional-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatos-soporte-funcional-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatos-soporte-funcional-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atos-soporte-funcional-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatos-soporte-funcional-it"}]}