{"id":2552226,"url":"https://alion.io/job/atos-stc-senior-technical-consultant-cmdb-expert","title":"STC - Senior Technical Consultant CMDB Expert","company":{"id":3006,"name":"Atos","domain":"atos.net","url":"https://alion.io/company/atos","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":106000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1760},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"LDAP","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-14T18:16:10Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T22:56:56Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.\nWith more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.\nA trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.\nAbout Atos Group\nAtos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.\n STC - Senior Technical Consultant CMDB Expert\nLocation: Mexico (any state)\nLanguage: English fluent\nJob Overview:\nAtos is a global leader in digital transformation, technology, and consulting services. We collaborate with clients across all industry sectors to navigate their journey into the digital future. Our AI & Analytics practice is at the forefront of this mission, delivering innovative solutions that drive genuine business value.\nThe primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements into effective ServiceNow solutions. The consultant is responsible for designing, configuring, developing, and implementing platform capabilities, while leading the successful delivery of the solution.\nKey Responsibilities:\nPrimary focus areas: ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB & GRC\nOther focus areas: HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.)\nLeading and facilitating functional design workshops, including the creation of design specifications based on out-of-the-box functionality and customer requirements\nPartnering with customers to understand, analyze, and translate business requirements into effective ServiceNow solutions\nLeading technical delivery, including solution design, configuration, development, testing, and implementation\nDemonstrated leadership capability in directing small technical or cross-functional teams within complex solution environments.\nCollaborating with Pre-Sales and Technical Architecture teams to support client presentations, workshops, and technical discussions\nHands-on technical implementation using technologies such as HTML, XML, JavaScript/AJAX, and integrations (Web Services, SOAP, Email, MID Server, etc.)\nYour Expertise:\nEducation: Bachelor’s degree in computer science, Management Information Systems, Engineering or related discipline\nExperience: 5+ years of hands-on experience in the design, development, and deployment of solutions on the ServiceNow platform, with strong expertise in platform capabilities, scripting, and integrations.\nEquivalent experience with other enterprise ITSM platforms will also be considered.\nMinimum Required Skills\nExperience in delivering creative solutions to business challenges, with a strong understanding of IT Service Management (ITIL) processes, metrics, and key performance indicators (KPIs)\nSolid understanding and hands-on experience with web technologies such as HTML, CSS, XML, and JavaScript/AJAX, including developing integrations on the ServiceNow platform using Web Services, SOAP, Email, MID Server, and plugins\nStrong knowledge of technical components and enterprise technologies such as LDAP, VPN, SSL, and related infrastructure concepts\nProven leadership experience in guiding small teams and contributing to project delivery Ability to produce clear and structured documentation at multiple levels, including technical and customer-facing materials\nHere at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.\nAtos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.\nChoose your future. Choose Atos.","description_format":"text","description_chars":4680,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","IT Consulting & Digital Transformation","Systems Integrators","High-Performance Computing"],"lifecycle":[{"event":"open","at":"2026-10-14T18:16:10Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.868,"p_room":0.9,"age_days":7,"expected_fill_days":19,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/atos-stc-senior-technical-consultant-cmdb-expert","json_url":"https://alion.io/job/atos-stc-senior-technical-consultant-cmdb-expert.json","meta":{"generated_at":"2026-10-22T23:01:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3006},"rest":"https://alion.io/mcp/rest/get_company?id=3006"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatos-stc-senior-technical-consultant-cmdb-expert"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatos-stc-senior-technical-consultant-cmdb-expert"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatos-stc-senior-technical-consultant-cmdb-expert"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atos-stc-senior-technical-consultant-cmdb-expert\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatos-stc-senior-technical-consultant-cmdb-expert"}]}