{"id":797928,"url":"https://alion.io/job/atpflightschool-training-support-specialist-admin","title":"Training Support Specialist - Admin","company":{"id":694616,"name":"ATP Flight School","domain":"atpflightschool.com","url":"https://alion.io/company/atpflightschool","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T16:24:34Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-03T21:19:38Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"About Us\nATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to regional and major airlines.\nThe Role\nATP’s flight training enrollment is growing, and is seeking a Training Support Specialist for its Training Support Department. The primary responsibility will be to facilitate a great training experience for each student. This will be done by facilitating each student’s access to all the resources and logistical capabilities of ATP to complete training on-time and on-budget. The Training Support Specialist local students through the Airline Career Pilot Program and provides an element of “customer service” support along the way.\nQualifications\nCustomer service-oriented work experience required\nAviation experience, specifically an understanding of FAA Certification, preferred\nPrivate Pilot Certificate or Aircraft Dispatcher Certificate preferred\nSome college coursework preferred\nExcellent organizational and time management skills required\nOutstanding verbal and written communication skills required\nResponsibilities\nWorks in groups and one on one with students, proactively initiating contact while responding to student needs\nVerifies student schedules are effectively and efficiently built, resulting in a high degree of student success\nCoaches students with scheduling or performance issues and intervenes on behalf of students as needed\nCompletes pre-arrival phone calls and checklist to ensure students arrive prepared, conducts day 1 student check ins, and conducts weekly orientation meetings and instructor meetings\nAdminister FAA Knowledge Tests via CATS (Computer Assisted Testing Service)\nSchedules and confirms Knowledge Tests, Evaluations, Solo Flights and checkride milestones are on-track\nContacts Designated Pilot Examiners (DPE's) for checkride availability, schedules student checkrides, verifies feedback, and facilitates the overall checkride experience for students, instructors, and DPE's.\nMakes contingency plans for weather, maintenance, aircraft and instructor limitations\nHas intimate knowledge of program outline\nFacilitates introductions to other ATP departments in Training, Financing, Housing, etc. as required\nRecords and updates student tracking system to reflect student success\nConducts ATP Housing bi-weekly inspections\nBenefits\nATP offers a comprehensive employee benefits program, including:\nStarting pay commensurate with experience\nEmployer Paid Life Insurance\nMedical coverage (Starting day one!)\nDental/Vision/Life Insurance (Starting day one!) \nCritical Illness and Accident Insurance\nShort-Term and Long-Term Disability Insurance\n401(k) Enrollment (100% Vested with no employer contributions)\n8 Paid Holidays \n13 Paid Time Off Days per Year (PTO is earned on an accrual-basis)\n\nPhysical Demands\nThe physical demands described here must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to talk, hear, see, stand; walk; use hands to finger, handle or feel; and reach with hands and arms, lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. \nATP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.","description_format":"text","description_chars":3624,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Training","General Aviation"],"lifecycle":[{"event":"open","at":"2026-09-12T06:26:38Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.544,"p_room":0.36,"age_days":61,"expected_fill_days":37,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/atpflightschool-training-support-specialist-admin","json_url":"https://alion.io/job/atpflightschool-training-support-specialist-admin.json","meta":{"generated_at":"2026-11-04T01:47:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2710,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694616},"rest":"https://alion.io/mcp/rest/get_company?id=694616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fatpflightschool-training-support-specialist-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fatpflightschool-training-support-specialist-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fatpflightschool-training-support-specialist-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/atpflightschool-training-support-specialist-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fatpflightschool-training-support-specialist-admin"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":797928}},{"tool":"search_jobs","arguments":{"company":"atpflightschool.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":797928},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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