Performance Improvement Coordinator

Department:

Status:

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

Will be assigned to work (2) 8-hour shifts week 1 and (3) 8-hour shifts week 2. Will need to be able to work any week day Mon-Fri. It is a hybrid role requiring on-site and offering some remote work opportunity.

Pay Range:

The Performance Improvement Coordinator facilitates interdisciplinary, collaborative performance improvement activities throughout the organization. They assist clinical and non-clinical process owners to drive performance improvement for selected priorities. They provide analytical support for improvement activities and determine compliance with quality indicators and regulatory agency requirements. They support peer review activities.

Major Responsibilities:

Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics. Leads and facilitates performance improvement teams with process owners.

Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.

Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.

Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.

Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.

Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.

Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001.

Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.

Participates in educational offerings to remain current with practice.

Licensure, Registration and/or Certification Required:

None Required.

Education Required:

Bachelor’s degree in Quality or related field.

Years of Experience:

Typically requires 5 years in health care, clinical quality improvement.

Knowledge, Skills & Abilities Required:

Knowledge of medical terminology, clinical concepts, and disease management.

Ability to analyze complex data and communicate sensitive information.

Proficient use of Microsoft office suite.

Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.

Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.

Knowledge of improvement methodology, principles, project management, and team facilitation.

Knowledge of healthcare rules, regulations, and standards.

Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.

Detail oriented and able to prioritize and organize data and complex projects.

Excellent interpersonal, written, and verbal communication skills.

Physical Requirements and Working Conditions:

Ability to sit for extended periods of time.

Exposed to normal office environment.

Operates all equipment necessary to perform the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.