{"id":1086231,"url":"https://alion.io/job/attentive-ai-enterprise-account-manager","title":"Enterprise Account Manager","company":{"id":3301,"name":"Attentive.ai","domain":"attentive.ai","url":"https://alion.io/company/attentive-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":{"grade":"B","score":72,"open_postings":13,"ghost_share":0.385,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":240000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3011},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-09-17T07:07:28Z","employer_posted_date":"2025-09-17","last_verified_at":"2026-11-14T17:53:42Z","board_verified":true,"closed_at":null,"days_open":423,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":422},"description":"About Us\nAt Beam AI, we’re transforming how the construction industries approach to takeoffs and project estimation. Our AI-powered solutions are trusted by contractors ranging from $5M firms to multi-billion-dollar enterprises. As we expand our footprint across general construction and MEP, we’re looking for a seasoned Enterprise Customer Success Manager (CSM) to strengthen and grow partnerships with our largest customers. Attentive.ai is proudly supported by renowned investors, including Sequoia Surge, InfoEdge Ventures, Vertex Ventures, Tenacity Ventures & Insight Partner.\nThe Role\nThe Enterprise CSM will be the primary owner of a portfolio of 15-25 strategic enterprise accounts, representing $1.5-$2M in ARR. This role is about driving customer success, retention, and expansion at the highest levels. You’ll ensure our largest customers realize full value from Beam AI, while building strong relationships with directors, VPs, and C-suite executives in the construction industry.\nThis is a highly strategic individual contributor role (70% strategic / 30% tactical) that blends relationship management, implementation leadership, and collaborative account planning with sales and product.\nKey Responsibilities\nAccount Ownership\nServe as the primary point of contact for 15-25 enterprise accounts.\nDrive adoption, renewals, and expansion, with clear targets for retention and upsell.\nImplementation Leadership\nLead seamless onboarding and implementation for new enterprise accounts.\nPartner with sales for smooth handoff and ensure customers are set up for long-term success.\nExecutive Engagement\nLead Quarterly Business Reviews (QBRs) with enterprise customers.\nDeliver proactive usage insights, ROI reporting, and forward-looking recommendations.\nLead QBRs and strategic meetings both virtually and in-person as needed.\nExpansion & Growth\nIdentify and execute upsell opportunities within strategic accounts.\nCollaborate & lead expansion strategies and renewal negotiations.\nCollaboration & Feedback\nPartner closely with Sales and Product teams to represent the voice of the customer.\nShare customer insights to influence roadmap and product improvements.\nTravel & Industry Presence\nTravel 40-50% for customer visits, in-person QBRs, and trade shows (primarily U.S., occasional Canada/overseas).\nWhat We’re Looking For\n5-7+ years of Customer Success, Account Management, or related experience in SaaS.\nStrong background in construction; direct MEP (mechanical, electrical, plumbing) experience strongly preferred.\nProven track record managing enterprise accounts, with success in retention, renewals, and upsells.\nComfort working with director, VP, and C-suite personas in enterprise organizations.\nExcellent executive presence, communication, and relationship-building skills.\nStrong analytical and problem-solving ability; can translate usage data into strategic insights.\nExperience leading onboarding/implementation processes.\nWillingness to travel 40-50%, primarily in the U.S.\nWhy Join Us\nOpportunity to shape the success of Beam AI’s largest, most strategic customers.\nHigh-impact role at the intersection of construction and technology.\nCollaborative, entrepreneurial team environment.\nCompetitive compensation package with meaningful upside through retention and expansion incentives.","description_format":"text","description_chars":3307,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","Geospatial AI","Construction","Construction Management Software"],"lifecycle":[{"event":"open","at":"2026-09-21T09:20:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":262500,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.294,"p_room":0.28,"age_days":422,"expected_fill_days":68,"reasons":["conf:2","ghost","win:tail","crowd:"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/attentive-ai-enterprise-account-manager","json_url":"https://alion.io/job/attentive-ai-enterprise-account-manager.json","meta":{"generated_at":"2026-11-14T22:02:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28645,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3301},"rest":"https://alion.io/mcp/rest/get_company?id=3301"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fattentive-ai-enterprise-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fattentive-ai-enterprise-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fattentive-ai-enterprise-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/attentive-ai-enterprise-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fattentive-ai-enterprise-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1086231}},{"tool":"search_jobs","arguments":{"company":"attentive.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1086231},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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