{"id":163680,"url":"https://alion.io/job/attentive-staff-software-engineer-onsite-customer-growth","title":"Staff Software Engineer, Onsite Customer Growth","company":{"id":58450,"name":"Attentive","domain":"attentive.com","url":"https://alion.io/company/attentive","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":205000,"max":275000,"currency":"USD","period":"year","gross":null,"usd_annual":275000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Docker","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-07-01T19:27:14Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-20T15:48:38Z","board_verified":true,"closed_at":null,"days_open":110,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":110},"description":"Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\nRecognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\nWith a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!\nAbout the Role\nThe Onsite Customer Growth team develops features that help Attentive's customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.\nWe're looking for a Staff Software Engineer to serve as a technical anchor for the team, shaping not just what we build, but how we build it. This is a role for someone who thinks in systems across multiple teams, drives durable architectural decisions, and accelerates the people around them as much as the product itself. You'll own the most complex, cross-cutting technical challenges in our onsite growth platform and define the technical strategy as the team scales.\nThis hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.\nWhat You'll Accomplish\nDefine and own the technical architecture for Attentive's Onsite Growth platform, setting direction for services, APIs, and shared infrastructure that multiple teams depend on\nLead cross-functional technical strategy in partnership with product, design, ML, and data science teams, driving the most complex, ambiguous problems from alignment to production\nIdentify and address systemic engineering risks (reliability gaps, scalability ceilings, and architectural debt) before they become blockers to the business\nBuild scalable backend services, APIs, and user-facing product capabilities that power onsite growth at Attentive's scale\nImprove system observability, resiliency, and performance to ensure onsite experiences remain fast, reliable, and effective at scale\nMentor and develop other engineers, giving technical feedback, sponsoring growth, and helping the team level up as a whole\nContribute to a strong engineering culture through principled technical leadership and a consistent focus on customer impact\nYour Expertise\n8+ years of professional software engineering experience, with a track record of leading complex systems at scale\nDemonstrated staff-level impact: you've driven architectural decisions that shaped an entire product area or platform, not just a single feature\nDeep proficiency in at least one modern programming language such as Java or TypeScript\nExperience designing distributed systems, APIs, and microservices, and a solid understanding of reliability, scalability, and performance\nStrong technical communication: you’ve written crisp RFCs, led productive design reviews, and made complex tradeoffs legible to non-engineers\nExperience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching, queues, streaming)\nA history of developing other engineers through mentorship, code review, and raising the standard of work around you\nCuriosity, strong collaboration skills, and a genuine passion for building products that drive meaningful customer growth\nYou'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.\nFor US based applicants:\nThe US base salary range for this full-time position is $205,000 - $275,000 annually + equity + benefits\nOur salary ranges are determined by role, level and location\nBy applying for this position, your data will be processed as per Attentive's Privacy Policy.\nAttentive Company Values\nDefault to Action - Move swiftly and with purpose\nBe One Unstoppable Team - Rally as each other’s champions\nChampion the Customer - Our success is defined by our customers' success\nAct Like an Owner - Take responsibility for Attentive’s success\nLearn more about AWAKE, Attentive’s collective of employee resource groups.\nIf you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\nAt Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.","description_format":"text","description_chars":5896,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Email Marketing","E-commerce Marketing"],"lifecycle":[{"event":"open","at":"2026-07-01T19:27:14Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.522,"p_room":0.36,"age_days":110,"expected_fill_days":68,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":275000,"is_top_pay":true},"html_url":"https://alion.io/job/attentive-staff-software-engineer-onsite-customer-growth","json_url":"https://alion.io/job/attentive-staff-software-engineer-onsite-customer-growth.json","meta":{"generated_at":"2026-10-20T18:03:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20628,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58450},"rest":"https://alion.io/mcp/rest/get_company?id=58450"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fattentive-staff-software-engineer-onsite-customer-growth"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fattentive-staff-software-engineer-onsite-customer-growth"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fattentive-staff-software-engineer-onsite-customer-growth"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/attentive-staff-software-engineer-onsite-customer-growth\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fattentive-staff-software-engineer-onsite-customer-growth"}]}