{"id":843113,"url":"https://alion.io/job/attn-senior-client-delivery-manager","title":"Senior Client Delivery Manager","company":{"id":669790,"name":"ATTN:","domain":"attn.com","url":"https://alion.io/company/attn-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Google Drive","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-09-01T17:45:23Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-10-04T00:11:18Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Who We Are:\nATTN: is the creative studio and media company that earns attention - and makes it matter. We started as a publisher, building a business around attention that amassed a massive audience, giving us rare insights and valuable distribution. Since then, we’ve grown into a full-service content studio that creates original IP and premium social campaigns for the brands, institutions, and leaders who need more than just visibility. Through creative excellence and a deep understanding of culture, we build trust and drive meaningful impact for our partners.\nAbout the Role:\nThe Senior Client Delivery Manager is a senior, client-facing position embedded within the Account Management team, responsible for ensuring that complex Branded Partnership and Agency engagements are delivered successfully, on time, and in scope, while maintaining strong internal alignment and exceptional client experiences.\nSenior Client Delivery Managers are strategic operators and calm problem-solvers. They partner closely with their account teammates to translate client goals into executable plans, guide cross-functional teams through delivery, and proactively manage risk, resourcing, and expectations. This role owns how work gets delivered, as well as how it gets done.\nThis is a highly collaborative role that balances client partnership, operational leadership, and cross-functional communications internally between Creative, Production, and Strategy partners.\nWhat You’ll Do:\nServe as core delivery partner to Account Management, translating client objectives into delivery approaches, timelines, and execution plans, and presenting/aligning on these with clients as needed\nPartner with Account leads and functional team leads on scopes, staffing plans, workflows, and delivery assumptions throughout the engagement lifecycle\nBrief teams on scope, roles, communication plans, budgets, and schedules\nOwn day-to-day delivery oversight for multiple workstreams with minimal oversight, ensuring work is delivered on time, on budget, and aligned to scope\nDevelop and maintain internal/client-facing timelines, and collaborate daily with Account Management, Creative, Production, and Strategy leads to keep all stakeholders aligned on workflow, deliverables, and requirements\nCommunicate progress (high-level and detailed) to internal stakeholders, including senior leadership\nLead internal milestone meetings (kickoffs, creative reviews), documenting decisions and next steps\nProactively identify, assess, and mitigate delivery risks, using contingency plans as needed\nOwn quality control across deliverables, from social-first assets to large-scale 360 campaigns, and maintain organized asset/deliverable tracking\nOwn the use and integrity of ATTN: delivery systems (Asana, Google Drive, Smartsheet, Kantata, etc.), including weekly hours tracking\nTrack burn, delivery health, and resourcing, partnering with Account leads on reporting, commentary, and action items; manage resourcing/forecasting in Kantata\nLog lessons learned, facilitate retrospectives, and drive continuous improvement in delivery processes across the Account organization\nQualifications\n5+ years of experience in client delivery, project management, or account operations within an agency, production company, or publisher\nStrong working knowledge of creator programs, social media & community management, design systems, and video & photo production and post-production workflows\nProven ability to lead complex, cross-functional workstreams in fast-paced environments\nComfortable in client-facing settings; able to clearly communicate timelines, milestones, and tradeoffs\nProficiency in project and resource management tools (Asana, Kantata, Smartsheet, Google Suite, Excel/Sheets)\nExceptional written and verbal communication skills\nHighly detail-oriented with a solutions-first mindset\nAbility to manage through influence in complex organizational structures\nAble to balance short-term problem solving with long-term delivery sustainability\nPassion for improving how teams work together and how work gets delivered\nExperience building scopes, staffing plans, and client-facing proposals is a plus\nCompensation\nThis position has an estimated annual salary range of $95,000 - $120,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls.\nLocation\nCandidates can be based in Los Angeles or New York. This is a hybrid role with 3 days expected to be on-site in one of our hubs. \nOur Commitment to Inclusion & Diversity\nAs an Equal Opportunity Employer, ATTN: is committed to building and fostering a workplace of diversity and employee inclusion. ATTN: does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.","description_format":"text","description_chars":5378,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment"],"lifecycle":[{"event":"open","at":"2026-09-12T22:51:38Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.597,"p_room":0.55,"age_days":31,"expected_fill_days":31,"reasons":["conf:25","win:tail"],"computed_at":"2026-10-03T05:45:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/attn-senior-client-delivery-manager","json_url":"https://alion.io/job/attn-senior-client-delivery-manager.json","meta":{"generated_at":"2026-10-04T01:37:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2101,"day_limit":5000,"remaining_today":2899,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}