{"id":2568238,"url":"https://alion.io/job/au10tix-account-manager-us","title":"Account Manager - US","company":{"id":63405,"name":"AU10TIX","domain":"au10tix.com","url":"https://alion.io/company/au10tix","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":99000,"max_usd":199000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2699},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T20:20:37Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T00:35:39Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nFounded in 2002, AU10TIX provides AI-driven identity verification and management solutions that help global brands prevent fraud, meet regulatory requirements, and streamline customer onboarding.\nWe are looking for an experienced and talentedAccount Manager to join our US team. You will own a portfolio of customer relationships and act as the key link between customers and AU10TIX. This is a hybrid role, and you are required to attend the Manhattan office during the week.\nWhat will you do?\nBuild trusted relationships with US customers and advocate for their needs internally.\nUnderstand customer goals, technical needs, success metrics, and growth opportunities.\nDevelop account plans focused on adoption, retention, renewals, growth, and risk management.\nLead customer meetings and business reviews, ensuring clear actions and follow-up.\nMonitor customer health and usage, proactively addressing risks and driving adoption.\nCoordinate with Sales, Solutions Engineering, Product, R&D, Support, Legal, Finance, and other teams to resolve issues and deliver results.\nSupport renewal and growth discussions with Sales and leadership.\nMaintain accurate account documentation, forecasts, risks, and internal updates.\nIdentify customer advocacy opportunities, such as references, case studies, and feedback.\nRequirements\n5+ years of experience in account management or customer success - a must.\nB2B experience, ideally in SaaS, fintech, identity, fraud prevention, cybersecurity, payments, or another technical environment - a must.\nStrong technical orientation - a must.\nExcellent written and verbal communication skills, including the ability to turn technical details into concise, executive-ready updates.\nStrong project and stakeholder management skills, with consistent follow-through across multiple accounts.\nProactive, collaborative, and comfortable working with global, cross-functional teams.\nWillingness to travel within the US for customer meetings as needed.\nHybrid position based in our Manhattan, NY office.","description_format":"text","description_chars":2036,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Identity Management","Computer Vision"],"lifecycle":[{"event":"open","at":"2026-10-14T22:24:46Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:0","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/au10tix-account-manager-us","json_url":"https://alion.io/job/au10tix-account-manager-us.json","meta":{"generated_at":"2026-10-20T00:45:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1054,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":63405},"rest":"https://alion.io/mcp/rest/get_company?id=63405"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fau10tix-account-manager-us"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fau10tix-account-manager-us"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fau10tix-account-manager-us"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/au10tix-account-manager-us\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fau10tix-account-manager-us"}]}