{"id":3627625,"url":"https://alion.io/job/auberge-resorts-collection-hostess-temporal-2","title":"Hostess temporal","company":{"id":3419,"name":"Auberge Resorts Collection","domain":"auberge-resorts.com","url":"https://alion.io/company/auberge-resorts","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":56,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Playa del Carmen, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Copilot","optional":true}],"status":"live","first_seen_at":"2026-11-02T17:02:37Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-12T00:47:22Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Etéreo, Auberge Collection is located on Mexico’s Riviera Maya, within the luxury Kanai development just 30 miles from Cancun International Airport. Set within a protected mangrove forest along a pristine stretch of the Caribbean Sea, the resort offers 75 luxury accommodations-ranging from 875 sq. ft. Studios to 3,925 sq. ft. three-bedroom Penthouse Suites. Each oceanview retreat features expansive private terraces with floor-to-ceiling glass doors, spa-style bathrooms with dual vanities and soaking tubs, and thoughtful design that blurs the line between indoors and out. From outdoor adventures that immerse guests in the region’s natural wonders to hands-on experiences with local artisans, the resort’s on- and off-site programming is designed to celebrate the vibrancy of the Yucatán and its rich cultural heritage. The resort’s signature dining venue, Itzam, showcases elevated modern Mexican cuisine with a focus on local ingredients, complemented by panoramic ocean views from its open-air seating, lounge terrace, and private dining room, Pixán. Further celebrating the destination’s culture and history, the resort’s outdoor eatery Che Che honors the ‘nikkei’ tradition, blending Japanese techniques with Latin American ingredients, while in-the-sand dining at El Changarro completes a culinary program rooted in discovery. For wellness seekers, SANA, an Auberge Spa, offers a serene healing sanctuary featuring a cenote-inspired pool, drawing on ancient practices while embracing modern wellness trends.\nFor more information: auberge.com/etereo\nFollow Etéreo on Facebook and Instagram @EtereoAuberge\n As a Hostess, you will create a warm and personalized welcome for every guest while helping the restaurant run smoothly. You will manage reservations and guest information, coordinate with the team, and make sure the host stand is ready throughout each service.\nWelcome guests and escort them to their tables, maintaining a friendly and attentive presence at the restaurant entrance.\nManage reservations through OpenTable, email, group bookings, and other channels; update table assignments and availability as the service progresses.\nReview guest profiles and accurately record preferences, allergies, celebrations, and special requests.\nPrepare and maintain the host stand, menus, guest information, and operational materials, ensuring everything is clean, current, and well presented.\nCoordinate with Supervisors, Managers on Duty, the kitchen, and other teams to communicate reservations, events, guest requests, allergies, and dietary restrictions.\nSupport special dining experiences and events by coordinating details, maintaining records, and preparing the required documentation.\nRespond to operational emails promptly and follow up on requests throughout the shift.\nPrepare the host stand for the next service and provide a clear handover of pending matters and relevant updates.\nQualifications\nA technical degree or bachelor’s degree in Tourism, Hospitality, Business Administration, Culinary Arts, or a related field is preferred.\nAt least two years of experience as a Hostess, restaurant receptionist, Concierge, or in another guest-facing role.\nExperience in a luxury or ultra-luxury hotel, fine-dining restaurant, or high-end resort is preferred.\nAdvanced English proficiency in speaking, reading, and writing.\nExperience with OpenTable or a similar reservation system.\nProficiency in Google Workspace and Microsoft Excel and Word, along with professional email writing skills.\nKnowledge of guest profiles, seating strategies, and restaurant flow.\nBasic knowledge of food allergies, dietary restrictions, BEOs, and special dining experiences.\nStrong service orientation, communication, organization, and attention to detail.\nAbility to anticipate guest needs, manage multiple priorities, and work collaboratively across departments.\nDiscretion when handling confidential guest information.\nAvailability to work rotating shifts, weekends, and holidays, and to participate in internal training and certification.\nAbout Auberge Collection\nAuberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.\nFor more information: auberge.com\nConnect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge\nAbout Friedkin\nFriedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.\nFounded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.\nThe Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.\nFor more information, please visit www.friedkin.com","description_format":"text","description_chars":5433,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-11-02T20:09:16Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":8,"expected_fill_days":36,"reasons":["conf:1","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/auberge-resorts-collection-hostess-temporal-2","json_url":"https://alion.io/job/auberge-resorts-collection-hostess-temporal-2.json","meta":{"generated_at":"2026-11-12T04:09:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9060,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3419},"rest":"https://alion.io/mcp/rest/get_company?id=3419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fauberge-resorts-collection-hostess-temporal-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fauberge-resorts-collection-hostess-temporal-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fauberge-resorts-collection-hostess-temporal-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/auberge-resorts-collection-hostess-temporal-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fauberge-resorts-collection-hostess-temporal-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3627625}},{"tool":"search_jobs","arguments":{"company":"auberge-resorts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3627625},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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