{"id":2323975,"url":"https://alion.io/job/auchan-retail-animateur-satisfaction-client-fh","title":"Animateur Satisfaction Client F/H","company":{"id":2051897,"name":"Auchan Retail France","domain":"auchan-recrute.fr","url":"https://alion.io/company/auchan-recrute","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Roncq, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25850,"max":28170,"currency":"EUR","period":"year","gross":null,"usd_annual":31570},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T07:20:29Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-03T00:00:19Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Rejoignez Auchan Retail France, une entreprise de distribution engagée dans la satisfaction client et la préservation de la planète. En tant qu'Animateur Satisfaction Client, vous serez responsable de l'animation de la satisfaction client lors du parcours d'encaissement, de l'accompagnement des collaborateurs, de la transmission de votre savoir-faire et de la participation aux résultats. Vous devez avoir un Bac et une première expérience dans la relation client.\nMissions\nAnimer la satisfaction liée à l'attente client en parcours d'encaissement.\nAccompagner les collaborateurs sur le métier en parcours d'encaissement.\nTransmettre votre savoir-faire, vous vous assurez de l'excellence opérationnelle des collaborateurs dans toutes les étapes du parcours d'encaissement.\nProfil recherché\nNous vous offrons les avantages suivants :\nUne remise sur achat chez Auchan\nDes primes de participation et d’intéressement selon la performance annuelle de l’entreprise\nUne prime annuelle équivalente à un 13e mois\nChez Auchan, nous sommes convaincus que la diversité fait la richesse d’une entreprise. 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