{"id":1976104,"url":"https://alion.io/job/audiochuck-qc-publishing-ops-manager","title":"QC & Publishing Ops Manager","company":{"id":1875412,"name":"Audiochuck","domain":"audiochuck.com","url":"https://alion.io/company/audiochuck","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":151000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3801},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T20:46:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T10:29:32Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Title: QC & Publishing Ops Manager\nDepartment: QC & Publishing Ops\nReports To: VP, Production Management\nDirect Reports: Two direct reports (Coordinator level)\nFLSA Status: Exempt\nLocation: Indianapolis, Indiana (in-person)\nPosition Summary\nThe QC & Publishing Ops Manager leads Audiochuck's QC & Publishing Ops department, overseeing the full lifecycle of content distribution across podcast, video, VOD, and streaming platforms. This role is responsible for managing and developing the QC & Publishing Ops team, executing and refining the operational process for how content is published and delivered, and ensuring Audiochuck's high standards are maintained across every platform and distribution channel. Working closely with the VP of Production Management and key stakeholders across post-production, editorial, marketing, web, and engineering, the QC & Publishing Ops Manager runs the day-to-day distribution process and owns publishing standards across the department, serving as a key cross-functional partner within an established operational strategy.\nEssential Duties & Responsibilities\nTeam Leadership & Development\nLead, manage, and develop the QC & Publishing Ops team, including the Senior QC & Publishing Ops Coordinator and QC & Publishing Ops Coordinator; conduct regular 1:1s, set goals, and support professional growth.\nClearly define roles, responsibilities, and workflows within the team to ensure accountability and minimize duplication of effort.\nServe as the escalation point for platform issues, failed deliveries, content emergencies, and cross-functional conflicts.\nFoster a culture of accuracy, ownership, and continuous improvement within the department.\nParticipate in hiring, performance, and pay recommendations for direct reports.\nDistribution & Platform Operations\nOwn the content distribution process across all platforms, including Simplecast, Tubi, FAST channel, and other distribution partners, ensuring platform compliance and alignment with revenue and content delivery goals.\nLead the department's FAST channel operations, setting standards for EPG accuracy, programming schedules, and asset delivery; hold the team accountable for execution.\nPartner with the VP of Production Management on the RSV relationship, serving as the day-to-day operational contact for RSV content deliveries.\nHold accountability for Tubi, FAST channel, and VOD delivery quality, ensuring the team's delivery workflows and asset outputs consistently meet platform specifications.\nLead the department's approach to Media RSS (MRSS) feed accuracy and platform delivery standards across AVOD and FAST distribution partners.\nContent Quality & Standards\nSet and enforce QC standards for all final audio and video deliverables across podcast, video, VOD, and streaming outputs; own quality accountability across the department.\nEstablish and maintain the department's QC & Publishing Ops standards framework, including file delivery specs, metadata schemas, and QC checklists; set the bar within which all publishing SOPs are developed by the team.\nReview and approve team-authored SOPs, ensuring documentation is accurate, complete, and consistently followed.\nUphold Audiochuck's standards for ethical storytelling, production quality, and audience experience across all distribution channels.\nCross-Functional Partnership\nServe as the primary QC & Publishing Ops liaison to post-production, editorial, marketing, web, engineering, and other key stakeholders across the organization.\nPartner with the Director of Video Editing, Director of Audio, and VP of Production Management to align on production schedules, delivery requirements, and cross-departmental dependencies.\nEnsure the QC & Publishing Ops team has clear visibility into the post-production schedule and hold accountability for the department meeting its publishing deadlines.\nOperations & Reporting\nReport on platform performance, including on-time publish rate, failed or late deliveries, QC error rate, and EPG accuracy.\nOversee ad-marker placement and insertion QC, with escalation to Ad Ops.\nEvaluate and implement tooling, workflow, and automation improvements to increase team efficiency and support future scale.\nOversee content asset organization, file naming conventions, and archiving protocols in coordination with the post-production team.\nQualifications\n7+ years of experience in QC & Publishing Ops, digital distribution, or media operations at a digital media company, podcast network, or streaming service.\n3+ years of people management experience, with a demonstrated ability to develop and lead a small team.\nHands-on experience managing content delivery across multiple platforms, including podcast hosting, AVOD (Tubi or similar), and FAST or linear channel distribution.\nExperience with FAST channel operations, including EPG management and linear scheduling tools, is strongly preferred.\nStrong working knowledge of video file formats, codec specs, closed captioning standards, and platform delivery requirements.\nExperience managing RSS podcast feeds and working with podcast hosting platforms such as Simplecast or equivalent.\nDemonstrated ability to build and maintain QC & Publishing Ops standards, SOPs, and cross-functional workflows.\nExcellent organizational, communication, and prioritization skills; able to manage competing demands across team and stakeholder needs.\nExperience managing external vendor or distribution partner relationships.\nPassion for polished, responsible storytelling that reflects Audiochuck's brand and values.\nWorking Conditions & Physical Requirements\nThis position operates primarily in a professional office environment with computers, production tools, and recording equipment.\nRequires the ability to remain in a stationary position for extended periods while managing workflows, reviewing content, and coordinating with partners.\nRequires the ability to move throughout office and studio spaces to support production needs.\nMay occasionally require evening or weekend work to support production deadlines or platform deliveries.\nThe employee must be able to communicate effectively in person, virtually, and in writing.\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.\nDisclaimer\nThis job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. 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