{"id":2498549,"url":"https://alion.io/job/audiocodes-support-renewal-specialist","title":"Support Renewal Specialist","company":{"id":49175,"name":"AudioCodes","domain":"audiocodes.com","url":"https://alion.io/company/audiocodes","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Or Yehuda, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Oracle","optional":false}],"status":"live","first_seen_at":"2026-10-13T23:28:35Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T10:24:07Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Description\nWe are looking for a Subscriptions Renewal Specialist who will be responsible for enabling a smooth and successful continuance of AudioCodes Subscription Services (SAAS). We are looking for someone who is responsible, attentive to details and service oriented. In this role, you will be required to generate reports, follow-up on opportunities, quotations and handle any resulting queries from customers and sales regarding their subscriptions.\nResponsibilities:\nGenerate Renewal quotes to customer, partners and sales prior expiration proactively (and re-actively) to increase renewal rates and business growth.\nFollow up on potential renewals with sales, partners and other functions in the organization.\nProvide information/ reports to sales and partners to support the renewal sales process\nUpdate renewal database with status and data based on quotes issued, opportunities and feedback from sales/ customers/ Services.\nEnter renewal PO’s into the ERP system ones arrive.\nAbout Us\nAudioCodes (Nasdaq: AUDC) is a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, AudioCodes is trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.\nRequirements\nBachelor's degree\n2+ years experience in renewals, sales-operation, business operations or similar roles - Must\nExcellent English both verbal and written- Must\nStrong interpersonal and communications skills (written and verbal)\nProficiency in Microsoft Office including excel\nExperience working with CRM and ERP systems (Sales Force/ Oracle- advantage)\nGood problem-solving skills and ability to multi-task\nDetail-oriented, ability to quickly learn, adapt and acquire new processes\nGood teamwork skills with ability to also work independently in a fast-paced work environment","description_format":"text","description_chars":2264,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Speech & Audio AI","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-10-14T05:22:05Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.834,"p_room":0.945,"age_days":9,"expected_fill_days":23,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/audiocodes-support-renewal-specialist","json_url":"https://alion.io/job/audiocodes-support-renewal-specialist.json","meta":{"generated_at":"2026-10-23T13:01:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19361,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49175},"rest":"https://alion.io/mcp/rest/get_company?id=49175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faudiocodes-support-renewal-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faudiocodes-support-renewal-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faudiocodes-support-renewal-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/audiocodes-support-renewal-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faudiocodes-support-renewal-specialist"}]}