{"id":263064,"url":"https://alion.io/job/auger-product-lead-customer-solutions","title":"Product Lead - Customer Solutions","company":{"id":9857,"name":"Auger","domain":"auger.com","url":"https://alion.io/company/auger","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"B","score":78,"open_postings":18,"ghost_share":0.278,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":105,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-12-09T17:19:56Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-11-02T22:32:33Z","board_verified":true,"closed_at":null,"days_open":328,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":327},"description":"Build at Auger\nAuger is the autonomous operating system for supply chains - the layer that finally allows disparate systems like ERP, WMS, and TMS to work together instead of against each other.\nMost supply chain software surfaces problems and waits for a human to act. Auger solves them. Our AI detects disruptions, evaluates trade-offs, and executes decisions automatically - moving from signal to action in seconds, not weeks. We eliminate the Coordination Tax: the billions in capital and time lost when disconnected systems force the best people in the business to become the Human API between planning and execution.\nAt Auger, we design autonomy into our systems. We expect the same from our people.\nThat means:\nClear ownership, not decision by consensus\nFirst principles over inherited patterns\nShipping systems, not slide decks\nFast feedback from reality, not opinions\nIf you want to build, ship, and iterate against reality, Auger is for you.\nAuger was founded by Dave Clark and is backed by $150M from Oak HC/FT and Eclipse Capital. Our team works from Bellevue, WA and Dallas, TX.\nHow We Build Products\nAt Auger, Product Leads are expected to think like founders. They own the problem, define the solution, align the organization, and deliver products that transform how the world's most complex supply chains operate. You'll work side-by-side with customers to understand their supply chain opportunities, rapidly prototype AI-native solutions, and validate ideas in days, not months. Using modern AI prototyping tools, you’ll turn concepts into working experiences, iterate continuously based on customer feedback, and partner with Design and Engineering to scale what works. We believe the fastest path to great products isn’t writing perfect requirements-it’s putting prototypes in front of customers and learning fast.\nWhat You'll Do\n1. Ruthlessly Simplify & Force Clarity\nEvery customer and every cross-functional team naturally drifts toward complexity. Smart people, data scientists, engineers, and supply chain operators quickly become consumed by edge cases, custom rules, and endless \"what-ifs.\" Your responsibility is to relentlessly simplify delivering the highest-value product as quickly as possible while adding complexity only when it creates meaningful customer value.\n2. Own the product end-to-end\nYou own your product from the earliest customer conversations through long-term production success, including:\nDiscovering customer problems and defining product vision and roadmap\nDesigning scalable capabilities and clear product requirements\nPartnering with Design on prototypes and production experiences\nWorking with Science, Engineering, and AI Engineering throughout development\nMeasuring adoption and business outcomes, then improving based on customer learning\nYou remain accountable until customers are successfully using the product-not until requirements are written.\n3. Define Products Across Business & Technology\nEnterprise AI products fail when business intent and technical implementation drift apart. You bridge those worlds, translating customer objectives into precise product definitions.\n4. Solve Customer Problems\nCustomers know their business better than anyone; you know how software can transform it. Your job is not collecting requests-it's helping customers solve the right problems, challenging assumptions and guiding them toward scalable solutions rather than custom implementations.\n5. Deliver AI-Native Product Design\nAuger does not build software that reports what happened. We build software that understands what is happening, determines what should happen next, and executes wherever possible. You define products that combine enterprise data, external signals, AI reasoning, optimization, human expertise, and autonomous execution - and you show it all in the UI.\nHow We Measure Success\nCustomers trust Auger to run increasingly autonomous operations and expand adoption as the product delivers value.\nProduct definitions are clear enough that teams execute with minimal ambiguity, and customer acceptance happens before development.\nProducts deliver measurable business outcomes, reducing manual coordination and repetitive operational work.\nCustomer-specific innovations become reusable capabilities that make every release stronger.\nWhat We're Looking For\nSignificant experience building enterprise software products from concept through production adoption\nStrong product judgment and the ability to simplify complex problems\nExperience leading cross-functional teams and partnering closely with Engineering, Design, and AI without formal authority\nExceptional communication and the ability to influence senior stakeholders and drive difficult decisions\nComfort operating across both strategic vision and detailed execution, with a bias toward action and ownership\nSupply chain planning, procurement, manufacturing, inventory, logistics, fulfillment, or order management is a nice to have. If you don't have it, a track record of learning new domains fast is expected\nThis Role Is Not a Fit for Someone Who\nWaits for complete information, or avoids challenging customers and internal teams when clarity is needed.\nHands requirements to Engineering and disengages from delivery.\nIs uncomfortable making decisions, managing ambiguity, or being accountable for outcomes.\nCompensation & Benefits\nAs part of our commitment to People Powered Greatness, we invest in our team members with competitive compensation and a comprehensive benefits to support your health, financial future, and daily life. The package includes medical, dental, and vision coverage, a 401(k) with company match, and commuter benefits. Total compensation may include a combination of a competitive base salary and equity. Your initial placement within our salary range will be based on your experience, qualifications.\nThe base pay range for this role is $180,000 - $250,000 per year.\nAuger considers all qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Additionally, our privacy policy is available at https://auger.com/privacy-notice/.","description_format":"text","description_chars":6225,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Supply Chain AI"],"lifecycle":[{"event":"open","at":"2026-09-05T12:06:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 43","filings_12m":43,"filings_prev_12m":9,"green_card_filings_12m":0,"median_offered_wage_usd":222500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":3}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":327,"expected_fill_days":105,"reasons":["conf:1","ghost","win:tail","crowd:"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/auger-product-lead-customer-solutions","json_url":"https://alion.io/job/auger-product-lead-customer-solutions.json","meta":{"generated_at":"2026-11-02T23:45:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33306,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9857},"rest":"https://alion.io/mcp/rest/get_company?id=9857"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fauger-product-lead-customer-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fauger-product-lead-customer-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fauger-product-lead-customer-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/auger-product-lead-customer-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fauger-product-lead-customer-solutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":263064}},{"tool":"search_jobs","arguments":{"company":"auger.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":263064},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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