{"id":784197,"url":"https://alion.io/job/augmentrisk-lloyds-technical-operations-manager","title":"Lloyds Technical Operations Manager","company":{"id":670370,"name":"Augment Risk","domain":"augmentrisk.com","url":"https://alion.io/company/augmentrisk","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":87000,"max_usd":170000,"period":"year","method":"global_role_seniority_cell","sample_n":5330},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T16:30:18Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-12T21:23:03Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Role: Lloyds Technical Operations Manager\nLocation: UK - Remote\nReports to: Head of Technical Accounting\nType: Full-Time\nAugment Risk is a global capital risk solutions intermediary, partnering with clients to structure and place innovative solutions. We specialize in bespoke risk transfer strategies, leveraging deep expertise across geographies and disciplines, including Structured Reinsurance, MGA, ILS, Legacy, Parametric, and Captives. Our trusted, boutique approach combines agility, transparency, and creative thinking to deliver optimal outcomes for our clients.\nAbout the Role:\nAugment Risk is seeking a Lloyds Technical Operations Manager to bring deep practicalexpertisein the processing, controls, and market practicesrequiredforLloydsbusiness. The role will be the internal authority on howLloydsbusiness should be set up, processed,monitored, and reconciled, while improving the experience for clients, markets, and internal deal teams.\nRole purpose:\nOwn the operational integrity of Lloyds business across the placement and servicing lifecycle. Ensure that data, documentation, identifiers, processing steps, and financial flows are complete,accurate, and aligned withLloydsmarket requirements.\nKey responsibilities:\nServe as Augment's subject-matter expert forLloydsmarket processing, including UMRs, premium and claims processing, market messaging, bureau practices, and related controls.\nReview newLloydsplacements for operational readiness,identifyingmissing data, incomplete documentation, process dependencies, and execution risks before they create downstream issues.\nCoordinate theaccuratesetup and ongoing servicing of Lloyds contracts, endorsements, premium movements, claims movements, and bordereaux.\nWork closely withbroking, Client Solutions, Wordings, Legal and Compliance, Technical Accounting, and external market counterparts to resolve exceptions quickly.\nOwn reconciliations, exception management, and root-cause analysis for Lloyds operational breaks; drive issuesthrough toresolution.\nCreate clear process standards, checklists, controls, and training soLloydsexpertiseis embedded in the organization rather than held by one individual.\nAdvise leadership on Lloyds operational implications of new products, client structures, delegated authorities, and systems changes.\nHelp design scalable workflows and data requirements that can be supported by automation without weakening market or regulatory discipline.\nRequired experience and capabilities:\n7+ years of hands-onLloydsmarket operations experience in a Lloyds broker, managing agent,coverholder, insurer, or specialist service provider.\nDemonstrable knowledge of Lloyds processing and servicing workflows, including UMR administration, premium and claims movements, bordereaux, and settlement or reconciliation practices.\nStrong command of operational controls, documentation requirements, and the practical relationships between broker, carrier, managing agent, and market processes.\nAbility to investigate exceptions, distinguish root cause fromsymptom, and lead resolution across internal and external stakeholders.\nClear written communication and a pragmatic, service-oriented approach.\nPreferred experience:\nExperience spanning both broker and market-side operations.\nExperience with delegated authority, binders, specialty reinsurance, or complex international programs.\nExposure to process automation, workflow design, data quality, or system implementation.\nWhat success looks like:\nLloydsbusiness is operationally ready at placement and processed consistently thereafter.\nExceptions are visible early, owned decisively, and resolved with fewer client or market escalations.\nThe business has durable Lloyds operating standards and less key-person dependency.\nWhy Join Us:\nWe offer competitive compensation packages, including base salary, performance-related bonuses, and equity participation.\nWe will provide you with the opportunity to be inventive andinnovative,we love challenging industry norms.\nYou will work in a multi-disciplinary environment, collaborating closely with talented individuals within a flat structure.\nYou will be trusted and encouraged to take ownership and accountability.\nWe adopta workfrom anywhere approach. Our colleagues and clients are globallydistributedwhich means flexibility is key to delivering great client outcomes, andthat’swhat matters to us.\nWe believe in rewarding success, and we want everyone toshare inthe value we create - therefore, all our employees are offered equity.\nWe look after our people and their loved ones. Our employee benefits are designed with that in mind.\nAugment Risk is an equalopportunityemployer.We celebrate diversity and are committed to creating an inclusive environment for all employees.\nWe look after our people and their loved ones. Our employee benefits are designed with that in mind.\nReady to make a difference?\nAs a fast-growing company, our cultureis centered around innovation, collaboration, and ownership. This is an opportunity to take the initiative, bring ideas that will matter and be heard, and be involved in making impactful decisions, all while contributing meaningful work to the company’s success, which is of coursehighly recognizedand rewarded.\nWe ensure to build transparency into our culture to foster trust and high engagement. Open communication, shared ideas, clear decision reasoning, along with a strong and constructive feedback culture ensures our employees feel empowered and informed.\nWithin this dynamic environment, you will be wholeheartedly supported by your skilled and talented colleagues. We are seeking like-minded individuals aligned with this culture, to not only shape and grow the role, but be a huge part of our exciting journey ahead. If you feel well aligned to all the above, making this a great match for you, go ahead and apply now!","description_format":"text","description_chars":5857,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-12T01:22:41Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.793,"p_room":0.75,"age_days":30,"expected_fill_days":34,"reasons":["conf:3","win:late"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/augmentrisk-lloyds-technical-operations-manager","json_url":"https://alion.io/job/augmentrisk-lloyds-technical-operations-manager.json","meta":{"generated_at":"2026-10-12T23:50:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39138,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670370},"rest":"https://alion.io/mcp/rest/get_company?id=670370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faugmentrisk-lloyds-technical-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faugmentrisk-lloyds-technical-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faugmentrisk-lloyds-technical-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/augmentrisk-lloyds-technical-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faugmentrisk-lloyds-technical-operations-manager"}]}