{"id":3430202,"url":"https://alion.io/job/august-health-account-manager","title":"Account Manager","company":{"id":669929,"name":"August Health","domain":"augusthealth.com","url":"https://alion.io/company/augusthealth","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":184000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3011},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-28T20:52:50Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T07:22:45Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About August Health\nAt August Health, our mission is to empower the essential work of caring for our elders.\nWe achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.\nCaregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges-higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters-caring for residents.\nAt August, we strive to live our values each day, in every interaction with our customers and with each other.\nBe responsible - leave things better than you found them\n\nTake ownership - be decisive and take action\n\nBe ambitious - build something great\n\nKeep an open mindset - communicate candidly and welcome new ideas\n\nBe humble - celebrate each others’ successes and learn from our mistakes\n\nStay positive - assume best intent\n\nAbout the Role\nWe’re looking for an experienced Account Manager to join our growing Go-To-Market team and own the commercial relationships with a portfolio of existing customers. You’ll drive retention, renewals, and expansion by building strong executive relationships, understanding customer priorities, and turning demonstrated value into long-term growth.\nThis role requires a strong seller and strategic account partner who can identify opportunities, build compelling business cases, and lead commercial conversations from discovery through negotiation and close. You’ll work closely with Customer Success, Sales, Product, and Implementation to align account strategy with customer outcomes, while helping strengthen our Account Management processes as we scale.\nWhat You'll Do\nOwn account strategy, renewals, and expansion for a portfolio of enterprise customers.\n\nBuild relationships with executive sponsors and key decision-makers, understanding their business priorities, purchasing processes, and growth plans.\n\nIdentify and close expansion opportunities across additional communities, products, and use cases.\n\nLead commercial discovery, business cases, proposals, pricing discussions, negotiations, and contract execution.\n\nDevelop proactive account plans that map stakeholders, prioritize opportunities, and establish clear next steps for retention and growth.\n\nPartner with Customer Success to translate adoption, outcomes, and customer insights into compelling value stories and expansion recommendations.\n\nLead executive business reviews that connect customer results to strategic priorities and commercial next steps.\n\nMaintain accurate account records, opportunity pipelines, and renewal and expansion forecasts.\n\nHelp improve account planning, commercial handoffs, reporting, and repeatable renewal and expansion processes.\n\nWho You Are\n5+ years of experience in enterprise software account management or a comparable commercial role, with direct responsibility for renewals and expansion. Experience in senior living or healthcare is a plus.\n\nDemonstrated success meeting or exceeding revenue targets through upselling, cross-selling, and renewal execution.\n\nStrong consultative selling skills, including discovery, value-based proposals, negotiation, and closing.\n\nProven ability to build executive relationships and navigate complex organizations with multiple stakeholders.\n\nAbility to turn customer outcomes and data into clear business cases that support investment decisions.\n\nStrong organization and follow-through, with experience managing account plans, pipelines, and forecasts.\n\nExperience improving account management processes, playbooks, or reporting as a team scales.\n\nSound judgment and initiative, with the ability to prioritize competing needs and make decisions in a dynamic startup environment.\n\nExceptional communication skills and a collaborative approach to working across teams.\n\nWillingness to travel 25%-50%.\n\nAbout our team\nOur team brings together deep expertise in technology, healthcare, and company-building. We’ve led teams at Apple, Google, Landmark Health, and Adobe, co-founded and exited multiple companies, shipped products used by hundreds of millions of users, and managed clinical teams caring for thousands of patients.\nBacked by top-tier Silicon Valley investors, we are partnering with some of the largest senior care organizations in the U.S. to transform the future of senior living.\nWe offer market-competitive compensation based on experience and ability, including significant equity option grants. Our benefits prioritize your well-being with 100% company-paid premiums for health, dental, and vision coverage, along with company contributions to your HSA. We help you plan for the future with a 2% 401(k) match, and support your physical and mental health through services like Rightway Health Advocacy and Spring Health Mental Wellness. Beyond traditional benefits, we offer a flexible time off policy, 100% paid family leave, and all-expenses-paid, in-person company offsites twice a year.","description_format":"text","description_chars":5153,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-29T00:06:22Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.788,"age_days":5,"expected_fill_days":7,"reasons":["conf:2","win:late"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/august-health-account-manager","json_url":"https://alion.io/job/august-health-account-manager.json","meta":{"generated_at":"2026-11-03T08:22:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669929},"rest":"https://alion.io/mcp/rest/get_company?id=669929"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faugust-health-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faugust-health-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faugust-health-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/august-health-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faugust-health-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3430202}},{"tool":"search_jobs","arguments":{"company":"augusthealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3430202},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}