{"id":1213470,"url":"https://alion.io/job/auntmarthas-clinical-support-specialist-2","title":"Clinical Support Specialist","company":{"id":4470,"name":"Auntmarthas","domain":"auntmarthas.org","url":"https://alion.io/company/auntmarthas","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Harvey, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-02-04T22:01:00Z","employer_posted_date":"2026-02-04","last_verified_at":"2026-10-25T12:06:36Z","board_verified":true,"closed_at":null,"days_open":262,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":262},"description":"Clinical Support Specialist\nLocation: Harvey, Illinois\nCompensation: $55k-62k (Salary)\nWork Arrangement: Hybrid\nHybrid Work Structure\nThis position includes an intensive 90 day in-office training period. Following successful completion of training, eligibility for a hybrid schedule ( 3 days (WFH) and 2 days ( in office) will be considered based on performance and achievement of established goals. The organization reserves the right to require in-office work if performance expectations are not met.\nAbout Aunt Martha’s Health & Wellness\nAunt Martha’s Health & Wellness is committed to supporting the well-being of our communities by ensuring equitable access to healthcare and social services. We deliver exceptional care within a culture grounded in innovation, collaboration, and accountability. Our goal is to create environments that empower our teams to provide high-quality healthcare and wellness services.\nPosition Summary\nThe Clinical Support Specialist (CSS) plays an integral role in the Clinical Staffing Process, working in close collaboration with the Clinical Coordinator and interdisciplinary Clinical Team.\nThis position facilitates engagement with youth, biological families, caregivers, and identified support members to ensure meaningful participation in staffing decisions. The CSS promotes safety, empowerment, and best practice standards while supporting action plan development, referral tracking, and quality decision-making throughout the staffing process.\nKey Responsibilities\nFacilitate the Clinical Staffing Process in partnership with the Clinical Coordinator, ensuring clear communication and active engagement among all participants.\n\nEngage youth, families, caregivers, and support members in a manner that promotes empowerment and collaboration.\n\nFoster a safe and respectful environment that encourages open dialogue and addresses concerns effectively.\n\nProvide psychoeducation to youth, families, and caregivers regarding the staffing process and related services.\n\nSupport collaborative decision-making that prioritizes child safety and the least restrictive, most appropriate service interventions.\n\nCoordinate communication between the Clinical Management Team (CMT), Placement Team, and Providers to support pre-placement interviews and referral tracking.\n\nSummarize and clarify discussions to assist the group in reaching consensus and developing actionable safety plans.\n\nEnsure compliance with DCFS policies, applicable laws, and agency best practices.\n\nMaintain accurate documentation of decisions and action plans developed during staffing meetings.\n\nContribute to quality assurance initiatives and interdisciplinary collaboration to enhance process effectiveness.\n\nQualifications\nTo perform this role successfully, candidates must demonstrate the ability to carry out essential duties effectively.\nStrong facilitation skills with the ability to manage group dynamics and conflict resolution.\n\nWorking knowledge of child welfare laws, DCFS policies, and clinical staffing best practices.\n\nAbility to maintain confidentiality and make sound decisions centered on child safety and family empowerment.\n\nFamiliarity with healthcare compliance standards and Joint Commission safety practices is preferred.\n\nExcellent written, verbal, and computer proficiency skills.\n\nEducation & Experience\nRequired:\nMaster’s Degree in a Human Services-related field\n\nPreferred:\nMinimum of two (2) years of relevant professional experience\n\nAdditional Information\nThis is a hybrid position requiring regular in-office presence.\n\nCandidates must reside within a commutable distance of the Harvey/Park Forest office.\n\nCompensation & Benefits\nMedical, Dental, and Vision Insurance\n\nDisability and Life Insurance\n\nPaid Vacation, Sick Leave, and Holidays\n\nRetirement Plan\n\nEmployee Assistance Program\n\nEmployee Discount Programs\n\nEqual Opportunity Employer\nAunt Martha’s Health & Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected characteristic in accordance with applicable law.","description_format":"text","description_chars":4220,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-09-25T05:56:32Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.099,"p_room":0.28,"age_days":262,"expected_fill_days":20,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":true},"html_url":"https://alion.io/job/auntmarthas-clinical-support-specialist-2","json_url":"https://alion.io/job/auntmarthas-clinical-support-specialist-2.json","meta":{"generated_at":"2026-10-25T14:41:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21208,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4470},"rest":"https://alion.io/mcp/rest/get_company?id=4470"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fauntmarthas-clinical-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fauntmarthas-clinical-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fauntmarthas-clinical-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/auntmarthas-clinical-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fauntmarthas-clinical-support-specialist-2"}]}