{"id":2985661,"url":"https://alion.io/job/aurora-account-manager","title":"Account Manager","company":{"id":40481,"name":"Aurora Innovation","domain":"aurora.tech","url":"https://alion.io/company/aurora-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Livonia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":133000,"max":213000,"currency":"USD","period":"year","gross":null,"usd_annual":213000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"LinkedIn","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-09-17T20:36:28Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-23T19:16:10Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Who we are\nAurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.\nThe Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.\nAt Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.\nWhat we are looking for\nWe are looking for an Account Manager to join Aurora’sBusiness Development team. You will play a key role in Aurora’s commercial growth by owning a portfolio of carrier accounts and leading post-implementation strategy and execution, customer health, and long-term commercial growth for those accounts. You will be the trusted advisor to customer stakeholders with the goal of driving high customer lifetime value.\nIn this role you will\nManage carrier accounts, serving as the primary commercial point of contact after sales implementation\n\nOwn account growth: identify expansion opportunities, develop strategies, build the business case, and negotiate contract terms and pricing\n\nBuild and maintain account plans that outline the objectives, growth plans, and key activities for each account\n\nCoordinate with Operations and Product teams to resolve service issues quickly and keep customer commitments on track\n\nTrack account health, key metrics, freight volumes, and revenue against targets to report on results to leadership and ensure customer expectations are consistently met or exceeded\n\nRepresent the customer's perspective internally, sharing customer feedback, pain points, and feature requests back to Product and Strategy to help shape the product roadmap.\n\nLead contract renewals and pricing reviews in partnership with Sales, Legal and Finance\n\nBuild strategic relationships with key counterparts in your portfolio of carrier accounts trucking partners.\n\nBuild and maintain working financial models to support negotiations and drive partner engagement strategy.\n\nOrganize, prepare, and lead regular Quarterly Business Reviews (QBRs) and executive check-ins with client stakeholders.\n\nRequired Qualifications\n5+ years of experience in Account Management, Business Development, or Strategic Partnerships in high-growth SaaS, trucking, logistics, supply chain, freight brokerage, or another transportation-related industry.\n\nDemonstrated ability to manage a portfolio of key accounts, drive retention, and negotiate win-win commercial extensions.\n\nComfort working with contracts and pricing structures, and negotiating terms with customers.\n\nStrong written and verbal communication skills, with the ability to explain technical concepts to a commercial audience.\n\nAbility to work cross-functionally with Sales, Operations, Legal, and Product to deliver on customer commitments and contracts.\n\nWillingness to travel to customer and carrier sites as needed.\n\nAbility to thrive in a fast-paced, rapidly evolving technology landscape.\n\nDesirable Qualifications\nExperience in autonomous vehicles, freight technology, or another emerging-technology commercial environment.\n\nExisting relationships with carriers, shippers, or freight brokers in the for-hire trucking market.\n\nFamiliarity with CRM and account-planning tools (e.g., Salesforce).\n\nFor roles based in Livonia, MI: The salary range for this position is $133,000 - $213,000 per year. \nAurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.\nWorking at Aurora\nAt Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together - all without any jerks.\nWe believe in-person work increases collaboration, empathy, and our ability to lead effectively. As a result, Aurorans are expected to work from the office at least 3 days per week, with some roles requiring more frequent in-office presence, up to 5 days per week, based on operational needs.\nOurCareers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.\nOur commitment to safety\nAt the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.\nOur commitment to inclusion\nAurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .\nFor California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.","description_format":"text","description_chars":6113,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-21T08:21:37Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.9,"age_days":35,"expected_fill_days":77,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":213000,"is_top_pay":true},"html_url":"https://alion.io/job/aurora-account-manager","json_url":"https://alion.io/job/aurora-account-manager.json","meta":{"generated_at":"2026-10-23T22:59:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6123,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40481},"rest":"https://alion.io/mcp/rest/get_company?id=40481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faurora-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faurora-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faurora-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aurora-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faurora-account-manager"}]}