{"id":2985608,"url":"https://alion.io/job/aurora-command-center-operations-specialist-i","title":"Command Center Operations Specialist I","company":{"id":40481,"name":"Aurora Innovation","domain":"aurora.tech","url":"https://alion.io/company/aurora-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coppell, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-20T22:16:33Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T19:16:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who we are\nAurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.\nThe Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.\nAt Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn.\nWhat we are looking for\nAurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for an Autonomous Vehicle Command Center Operations Specialist based in Coppell, Texas. This role is embedded within Vehicle Operations and collaborates closely with multiple teams to drive fleet optimization, efficient utilization, and scaled operations .\nThe ideal candidate will rapidly grasp complex IT systems to monitor, direct, and deploy AV vehicles in multiple environments. The Command Center is at the forefront of technical innovation in autonomy and commercialization efforts. The CCOS role optimizes the commercial fleet, strategically deploys assets, and monitors AV behavior to ensure operational success.\nEmployees who work in Aurora Operations are expected to be open to working a variety of shifts. Most sites have night and weekend shifts, and many of our day shifts include one weekend day as part of the regular schedule. We do our best to match shifts with personal preference, but we reserve the right to assign employees to shifts and schedules based on business needs. All employees may be required to work overtime or on holidays, especially during our busy seasons.\nIn this role you will\nRespond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle\n\nMonitor the conditions the autonomous vehicles are operating in, such as weather conditions and traffic patterns\n\nSafely send remote commands to autonomous vehicles for on road and closed course testing\n\nLog real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers\n\nTriage and review of remote assist workflows that are key to performance metrics and compliance\n\nEscalate operational blockers with suggested solutions\n\nDemonstrate positive impact at Aurora by working on cross-functional projects as time permits\n\nMaintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes\n\nWork toward quantitative and qualitative goals that impact all of Autonomous Operations and Aurora\n\nInteract with the public as an ambassador for Aurora\n\nServe as the initial point of contact for system analysis, resolving basic, well-documented vehicle issues.\n\nOperate the LM Remote Troubleshooter for diagnostics, checking configuration details, and managing the vehicle's stack (e.g., IDLE/AUTO).\n\nGenerate and manage essential diagnostic reports (Vehicle Report, Sysreport) and ensure thorough documentation and communication in Slack channels.\n\nExecute documented workarounds and procedures for common checklist failures (e.g., Propulsion Critical, Logging Disk Full).\n\nFollow formal procedures to escalate complex or persistent issues to Vehicle Reliability Engineering (VRE) with complete documentation and summary.\n\nRequired Qualifications\nAssociate’s degree or higher in a technical, engineering, or operations discipline, or equivalent practical experience\n\nSelf-starter with strong intrinsic motivation, high intellectual curiosity, and a drive to proactively resolve challenges\n\nAbility to remain calm, focused, and collaborative under high-pressure, fast-paced operational conditions\n\nAbility to maintain sustained focus while monitoring proprietary software tools that support autonomous vehicle operations\n\nStrong written and verbal communication skills\n\nExceptional attention-to-detail\n\nDemonstrated ability to prioritize effectively and make sound, proactive decisions in a dynamic environment\n\nUnwavering commitment to safety in all aspects of work\n\nStrong critical thinking and problem-solving abilities\n\nA growth mindset with a genuine enthusiasm for continuous learning\n\nValid U.S. driver's license with a minimum of 5 years of driving experience and a clean driving record, as verified by a Motor Vehicle Record (MVR) check\n\nMust successfully pass pre-employment and random drug and alcohol screenings\n\nThis is a fully on-site position, with occasional travel required as business needs dictate\n\nFlexibility to work varying shift schedules in support of a 24/7 operational environment\n\nAbility to work extended shifts of 10 to 12 hours\n\nDesirable qualifications\nStrong technical acumen and proven ability to quickly master complex hardware / software systems and diagnostic tools\n\nDemonstrated expertise in complex problem-solving and systematic root-cause analysis in high-tempo technical environments\n\nExperience in complex and high risk operations\n\n2+ years leadership experience with a proven record of success.\n\nCollege degree or advanced certificate in a technical, engineering, or operations discipline\n\nExperience in operations, trucking, technology, robotics, or automotive field. Does not need to be direct industry experience.\n\nPassion & expertise for vehicles, vehicle maintenance, or vehicle technology.\n\nExperience in operations, technology, customer service, or automotive field.\n\nProficient in G-Suite.\n\nCommand line interface experience.\n\nInterest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.\n\nThe base hourly wage range for this position is $27.50 - $35.50 per hour. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for benefits.\nWorking at Aurora\nAt Aurora, we bring together extraordinarily talented and experienced people united by the strength of our values. We operate with integrity, set outrageous goals, and build a culture where we win together - all without any jerks.\nWe believe in-person work increases collaboration, empathy, and our ability to lead effectively. As a result, Aurorans are expected to work from the office at least 3 days per week, with some roles requiring more frequent in-office presence, up to 5 days per week, based on operational needs.\nOurCareers page provides insight into what it is like to work at Aurora, and you can find all the latest updates in our Newsroom.\nOur commitment to safety\nAt the core of everything we do is our commitment to safety. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization’s long-term success by prioritizing working safely, no matter what.\nOur commitment to inclusion\nAurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .\nFor California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora’s California Employment Privacy Policy.","description_format":"text","description_chars":8420,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-21T08:21:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":77,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/aurora-command-center-operations-specialist-i","json_url":"https://alion.io/job/aurora-command-center-operations-specialist-i.json","meta":{"generated_at":"2026-10-23T22:26:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5158,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":40481},"rest":"https://alion.io/mcp/rest/get_company?id=40481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faurora-command-center-operations-specialist-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faurora-command-center-operations-specialist-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faurora-command-center-operations-specialist-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/aurora-command-center-operations-specialist-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faurora-command-center-operations-specialist-i"}]}