{"id":1834148,"url":"https://alion.io/job/ausgrid-product-owner","title":"Product Owner","company":{"id":1906490,"name":"Ausgrid","domain":"ausgrid.com.au","url":"https://alion.io/company/ausgrid","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":183000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-09T01:27:32Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Competitive salary plus 20% bonus opportunity plus 12% super + additional benefits.\nPermanent, Full-Time - Two positions available\nLocation: Haymarket, Sydney\nAbout Ausgrid - we’re wired for good\nWe’re the largest distributor of electricity on Australia’s east coast, which means over two million homes and businesses rely on our good work. We’re here at the heart of the energy transition, and we’re driven by a powerful purpose to make electricity accessible for all.\nIt’s an exciting new chapter for our company with each day bringing a renewed energy to how we deliver, store and use electricity. As we continue to grow, we’re in search of exceptional talent to help us achieve our goals.\nEveryone’s job is important here. Our customers come from all walks of life, and so do we. We’re committed to fostering a diverse, respectful, and inclusive workplace, and encourage applications from all backgrounds.\nSee yourself working here\nAs a Product Owner, you'll drive the ongoing evolution of critical customer and enterprise digital platforms that support key customer and business processes across Ausgrid.\nYou'll work closely with business stakeholders, technology teams and delivery partners to define product roadmaps, prioritise enhancements, manage backlogs and ensure our platforms continue to deliver value for customers, employees and the business.\nThis role goes beyond project delivery. You'll be responsible for the long-term success of your products, developing and communicating product vision, balancing customer needs, business priorities, operational requirements and technology constraints, while driving continuous improvement, adoption and benefits realisation. This includes identifying opportunities to improve customer journeys, business processes and platform performance to deliver measurable value.\nOpportunities available\nProduct Owner - Connecting Customers\nLead the ongoing ownership, optimisation and evolution of strategic customer platforms that support critical customer and business processes. You'll define product vision and priorities, establish governance and support practices, drive continuous improvement, and ensure products continue to deliver measurable customer, operational and business value.\nA key focus in the near term will be helping transition a major customer platform from program delivery into sustainable business-as-usual operations, providing a unique opportunity to shape its long-term roadmap, governance model and ongoing success.\nProduct Owner - Customer Experience\nLead a portfolio of customer experience platforms, including CRM, contact centre and digital engagement capabilities. You'll shape product roadmaps, drive customer experience improvements and ensure our platforms continue to deliver measurable business and customer outcomes.\nWhat you’ll do\nDevelop and communicate product vision, roadmaps and prioritised backlogs.\nTranslate business and customer needs into clear product requirements.\nPartner with business, technology and delivery teams to deliver high-value outcomes.\nDrive adoption, continuous improvement and benefit realisation.\nMonitor platform performance and identify opportunities to improve customer journeys, business processes and operational outcomes.\nLead prioritisation, governance and investment discussions across diverse stakeholder groups.\nSupport the transition of new capabilities into sustainable operational support models.\nWork with vendors, delivery partners and support providers to ensure ongoing platform reliability and value delivery.\nWhat you bring to the role\nOur hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values.\nYou will bring:\nRelevant tertiary qualifications or equivalent experience in product management, business, technology, engineering, project delivery or a related discipline. \nDemonstrated experience as a Product Owner or similar role with accountability for managing enterprise systems, digital products or complex integrated platforms throughout their lifecycle.\nStrong understanding of Agile delivery practices, including roadmap development, backlog management, user story creation, sprint planning, testing, release management and continuous improvement.\nProven ability to translate business and user needs into clear product requirements, while identifying opportunities to improve processes, workflows and operational outcomes.\nExceptional stakeholder management, communication and influencing skills, with the ability to engage effectively with business leaders, operational teams, technology teams, vendors and end users.\nStrong technical literacy and analytical skills, including the ability to understand system architecture, integrations and data, and use insights and performance metrics to inform product decisions and prioritisation.\nExperience driving product adoption, change and benefit realisation, with the ability to operate effectively within complex, regulated environments while considering risk, compliance, security and operational requirements.\nExperience working with technology vendors, implementation partners or managed service providers.\nHighly regarded:\nFormal product or Agile certification, such as Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, Agile/Scrum, or equivalent. \nExperience supporting business-critical systems in the energy, utilities, infrastructure or another regulated sector. \nExperience with ServiceNow or similar enterprise workflow, service management or customer platforms.\nChange management or change leadership experience, particularly in environments undergoing transformation or system uplift. \nLife at Ausgrid\nAt Ausgrid, we go beyond just a competitive salary to offer an exciting range of benefits. From salary sacrificing electric vehicles and novated leasing, to discounted corporate health insurance and access to Fitness Passport, our benefits support your work here, and your life out there.\nCelebrate success every day with our employee recognition program to bring out each other’s best. Looking to grow professionally? We’ve got you covered with study assistance, secondments, training and mentors, whose advice you’ll keep wherever you go.\nWe’re proud to offer gender-neutral parental leave to balance work when growing your family. And if you’re caring for elderly parents, our aged care support services offer expert guidance to help you access care for your loved ones. At Ausgrid, it's all about supporting you in every aspect of life.\nIf you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent Team \nApplication close date: Friday 2nd October 2026(please note, this date is subject to early closure)\nApplicants must have full Australian work rights to apply.\nBy applying, you may be considered for a Talent Pool to support future opportunities over the next 12 months.","description_format":"text","description_chars":6981,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T13:03:22Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.514,"p_room":0.55,"age_days":20,"expected_fill_days":14,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/ausgrid-product-owner","json_url":"https://alion.io/job/ausgrid-product-owner.json","meta":{"generated_at":"2026-10-09T04:13:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3755,"day_limit":5000,"remaining_today":1245,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1906490},"rest":"https://alion.io/mcp/rest/get_company?id=1906490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fausgrid-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fausgrid-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fausgrid-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ausgrid-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fausgrid-product-owner"}]}