{"id":767269,"url":"https://alion.io/job/austinretina-program-specialist","title":"Program Specialist","company":{"id":693279,"name":"Austin Retina Associates","domain":"austinretina.com","url":"https://alion.io/company/austinretina","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":69000,"max_usd":177000,"period":"year","method":"role_country_seniority_unknown","sample_n":12606},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T15:51:02Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-03T11:34:45Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"Program Specialist\nPosition Summary\nAustin Retina Associates is seeking a responsible, self-motivated individual to assist in providing unparalleled patient satisfaction, performing duties within our accounts receivable and insurance departments. In this role you will work with patients, insurance carriers and pharma programs.\nDuties/Responsibilities\nAccurate data entry\nReceive inbound and place outbound calls for new patients to obtain insurance information\nInput assorted information into billing systems\nEnroll patients for varying cost medical programs\nAssist in monitoring faxes and upload to patient charts\nPost payments from patients\nProvide cost estimates to patients for medications and to arrange payments \nAssist with recovering payments on unpaid claims\nRespond to a high volume of internal instant messaging\nRequired Skills/Abilities\nProficient with computers and ability to learn new softwares\nAbility to continually learn revamp and train in new processes\nHigh attention to detail \nGood communicator and ability to relate well with others\nEnjoy working in a high volume work flow of cases within a high-performance culture \nThrives in a team oriented environment working closely with others \nEnjoy a diverse, family-type atmosphere with solid benefits and room for learning and growth \nHave a desire to be part of a winning team and to contribute in making it even better \nDesire to learn in a medical insurance/billing atmosphere\nPreferred Attributes\nProficient with computers and ability to learn new softwares\nContinually revamp and train in new processes\nHigh attention to detail \nGood communicator and relates well with others\nEnjoy working with a high volume of cases within a high-performance culture \nThrives in a team oriented environment working closely with others \nEnjoy a diverse, family-type atmosphere with solid benefits and room for learning and growth \nHas a desire to be part of a winning team while contributing toward improvements \nDesire to learn in a medical insurance/billing atmosphere\nBilingual in spanish a plus\nAbility to work a consistent Monday to Friday, 8-5 schedule\nPhysical Demands and Requirements\nProlonged sitting up to 8 hours a day; stand and walk; talk and hear both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 15 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.","description_format":"text","description_chars":2669,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ophthalmology & Eye Clinics","Specialist Medical Practices"],"lifecycle":[{"event":"open","at":"2026-09-11T20:26:34Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.431,"p_room":0.35,"age_days":59,"expected_fill_days":26,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/austinretina-program-specialist","json_url":"https://alion.io/job/austinretina-program-specialist.json","meta":{"generated_at":"2026-11-03T13:47:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":693279},"rest":"https://alion.io/mcp/rest/get_company?id=693279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faustinretina-program-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faustinretina-program-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faustinretina-program-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/austinretina-program-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faustinretina-program-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":767269}},{"tool":"search_jobs","arguments":{"company":"austinretina.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":767269},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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