{"id":2752309,"url":"https://alion.io/job/authenticx-channel-sales-manager","title":"Channel Sales Manager","company":{"id":670129,"name":"Authenticx","domain":"authenticx.com","url":"https://alion.io/company/authenticx","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3797},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T20:40:53Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T15:59:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who is Authenticx?\nAuthenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.\nPosition Overview \nAuthenticx is hiring a Channel Sales Manager to drive growth across the United States through the Technology Solutions Distributor (TSD) ecosystem. This is an individual contributor role responsible for recruiting, enabling, and managing Trusted Advisors, agents, and consultants who source through the major TSDs, with a particular focus on Telarus, AVANT, and Bridgepointe.\nThe Channel Sales Manager owns the front of the funnel: building the advisor base, generating qualified opportunities through the partner community, and handing off to the Authenticx direct sales team, who will work with the Trusted Advisor to advance and close the business. This role requires deep, pre-existing relationships with the advisor and TSD communities, fluency in how the indirect channel transacts, and the executive presence to represent Authenticx at industry events and in front of partners. \nKey Responsibilities \nRecruitment & Onboarding \nIdentify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, and Bridgepointe, with additional focus on Sandler Partners, Intelisys, AppDirect, and other relevant TSDs as opportunities arise. \nDrive Authenticx’s presence at Industry events, advisor councils, and supplier showcases to build pipeline and brand affinity. \nProvide structured onboarding and enablement for new advisor partners, including value proposition, ideal customer profile, discovery framework, sales motion, and deal registration process, as directed in the Authenticx Channel Methodology. \nPartner & TSD Relationship Management \nServe as Authenticx’s primary point of contact with channel managers, supplier managers, and leadership at TSD's. \nMaintain consistent, high-touch engagement with top-producing advisors through quarterly business reviews, joint customer calls, and ongoing pipeline management. \nProvide ongoing support and quickly resolve partner-facing issues, coordinating with sales engineering, customer success, and operations to keep deals moving. \nMonitor partner performance, deliver feedback, and make program adjustments as needed. \nSales & Strategic Planning \nDevelop and execute a national channel sales plan tied to Authenticx’s revenue targets, with quarterly milestones for advisor recruitment, pipeline generation, and qualified opportunities passed to direct sales. \nOwn the front of the funnel: work with Trusted Advisors to identify, qualify, and generate opportunities, then hand off to the Authenticx direct sales team, who will partner with the Trusted Advisor to advance and close the business. \nStay engaged with the direct sales team and Trusted Advisor throughout the deal cycle to ensure smooth handoff, remove channel-side friction, and protect the partner relationship. \nCollaborate with TSD supplier managers on co-marketing activities, including spiffs, promotions, MDF-funded events, webinars, and campaigns aligned to Authenticx’s ICP. \nManage advisor pipeline and deal registration end-to-end in CRM, with clear visibility for both channel and direct sales leadership. \nOwn cross functional collaboration with Authenticx, marketing, product, sales and executive teams in order to maintain visibility and support of channel business and results \nReporting & Analysis \nDeliver accurate weekly and monthly forecasts and reports to leadership, with clear visibility into pipeline by TSD, by advisor, and by stage. \nMaintain CRM hygiene and manage all channel activity through the company CRM. \nAnalyze partner production and market data to identify high-potential advisors, underperforming relationships, and whitespace by region or vertical. \nRegularly review and update channel business plans and strategies to align with organizational goals. \nCompliance, Brand & Voice of the Partner \nEnsure all partner agreements are properly executed and adhere to Authenticx’s commercial terms, deal registration policy, and TSD master agreements. \nStay informed about industry trends, competitive landscape, and partner feedback, and bring that intelligence back to product, marketing, and sales leadership through appropriate channels. \nRepresent Authenticx in the channel community, reinforcing the brand’s positioning in conversation intelligence, contact center analytics, and healthcare CX. \nWhat Success Looks Like\nFirst 12 months: Established as Authenticx’s recognized face within named TSDs; activated advisor base producing predictable monthly qualified pipeline handed off to direct sales; achieved or exceeded year-one pipeline and sourced revenue targets. \nFirst 24 months: National channel motion contributing a meaningful share of Authenticx’s new logo pipeline, with a top-producer cohort across primary TSDs and an expanding advisor footprint into adjacent partner communities. \nQualifications \n Required \n5+ years in channel sales, partner management, or supplier-side roles within the TSD ecosystem. Bachelor’s degree in business, marketing, or related field is helpful but not required; equivalent professional experience is fully accepted in place of a degree. \nDocumented, active relationships with TSD leadership and top-producing advisors. \nDemonstrated experience selling SaaS, contact center, CX, or analytics solutions through Trusted Advisors and TSDs. \nStrong understanding of indirect sales models and how deals are sourced, registered, quoted, contracted, and commissioned in the TSD model. \nExcellent communication, negotiation, interpersonal, and on-stage presentation skills. \nAbility to analyze data and develop actionable insights. \nComfort working as an individual contributor with significant autonomy and ownership of a national number. \nAbility to travel up to 40%, including TSD national events (ex: Channel Partners Expo, Telarus Partner Summit, AVANT Special Forces, Bridgepointe events, regional roadshows, and advisor-hosted customer events). \nPreferred \nPrior experience selling into healthcare, payer, provider, or regulated CX environments. \nFamiliarity with conversation intelligence, speech analytics, or contact center AI platforms. \nExisting rapport with Authenticx’s ICP buyer personas (CX, contact center, and operations leaders in mid-market and enterprise healthcare). \nAdditional Information \nPreferred: This is a hybrid role in our Indianapolis office 2 days a week. May be open to fully remote candidate based in the US. \nFor local team members, occasional on-site working (Indianapolis north side) may be expected for in-person activities. \nTravel of 20-30% is expected for customer, partner, and internal meetings and industry events.\nCandidates must reside in the USA and be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future. \nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":7151,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Care Coordination & Population Health","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-17T00:24:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:1","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/authenticx-channel-sales-manager","json_url":"https://alion.io/job/authenticx-channel-sales-manager.json","meta":{"generated_at":"2026-10-18T16:45:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22248,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670129},"rest":"https://alion.io/mcp/rest/get_company?id=670129"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fauthenticx-channel-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fauthenticx-channel-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fauthenticx-channel-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/authenticx-channel-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fauthenticx-channel-sales-manager"}]}