{"id":3759091,"url":"https://alion.io/job/authority-partners-senior-servicenow-developer","title":"Senior ServiceNow Developer","company":{"id":4406291,"name":"Authority Partners","domain":"authoritypartners.com","url":"https://alion.io/company/authority-partners","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"CATS","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Auth0","optional":false},{"name":"Git","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"TypeScript","optional":false},{"name":"AI Agents","optional":true},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-11-04T17:59:13Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T05:27:11Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Authority Partners is looking for a Senior ServiceNow Developer to join our team and help build and evolve ServiceNow solutions for Customer Service Management and Workplace Service Delivery. In this role, you will develop scoped applications as code using the ServiceNow SDK, Git and the command line, and release them through the application repository with clear versioning across development, test and production.\nIf you enjoy clean, source-driven development and want to work on a platform used across the business, we would love to hear from you.\nWhat You Will Do\nBuild and maintain scoped applications as code with the ServiceNow SDK (ServiceNow Fluent and TypeScript), Git and the command line.\nPublish versioned applications to the company application repository and install them through App Manager and Pipelines and Deployments across development, test and production.\nConfigure CSM and WSD with what ServiceNow ships first: accounts, contacts, cases, Workplace Case Management and decision tables. Add fields, tables or custom code only when the baseline cannot do the job.\nBuild integrations using REST with OAuth 2.0 (client credentials, Auth0 as the identity provider), IntegrationHub, Workflow Studio Data Stream actions with pagination, import sets with transform maps and the MID Server.\nKeep configuration items aligned with the Common Service Data Model (CSDM), the CI class model and the Identification and Reconciliation Engine (IRE).\nDesign ACLs and cross-scope privileges for scoped applications.\nSupport family upgrades, including the review of skipped records and revert-to-base decisions.\nTest with the Automated Test Framework (ATF) and Instance Scan, validate the target instance before any data load and keep all testing out of production.\nWhat You Bring\nRequired\n4+ years of hands-on ServiceNow development\nActive Certified Application Developer (CAD) and Certified Implementation Specialist, Customer Service Management (CIS-CSM) certifications\nWorking knowledge of CSDM\nSource-driven development with the ServiceNow SDK, Git and the command line, including building, packaging and installing an application from source\nReleasing through the application repository with disciplined versioning, rather than moving scoped application code as update sets or XML\nHands-on CSM configuration: accounts, contacts and cases\nIntegrations with REST and OAuth 2.0, IntegrationHub, import sets and the MID Server\nACL design and cross-scope access in scoped applications\nAt least one ServiceNow family upgrade taken through to production, plus regular use of ATF and Instance Scan\nNice to have\nWSD, including Workplace Case Management\nIT Operations Management (ITOM): the Service Graph Connector pattern, Discovery and IP Address Management (IPAM) basics, Event Management and MetricBase\nNow Assist: AI Agent Studio, the Model Context Protocol (MCP) server and client, and the Virtual Agent API\nNext Experience UI: UI Builder, workspaces including Service Operations Workspace extensions, and Service Portal\nCIS, Data Foundations (CMDB and CSDM) certification\nEducation:\nBachelor's degree in Computer Science, Software Engineering or related field would be of great value, but if you’re passionate and have the experience that backs up your abilities, for us, talent outweighs degree every time.\nAP Perks:\nCutting-edge technologies\nOpportunity to work with people who are at the top of their field\nGreat culture and environment\nCompetitive remuneration package - we reward excellence\nReferral bonuses\nCareer growth\nCollaborative learning environment\nMentorship programs\nProfessional training\nAbout Authority Partners:\nAuthority Partners is a leading and global IT services company with over 28 years of experience, serving clients within the financial, healthcare, insurance, mortgage and technology sectors among many others. We are committed to building relationships with IT professionals who possess integrity, dedication, teamwork, and the desire to learn and grow with us. We specialize in placement for long-term contract and permanent opportunities and helping our consultants achieve their career success.\nAuthority Partners is an equal opportunity employer and is committed to providing a workplace that is free from all types of discrimination, as well as from abusive or offensive behavior and harassment.","description_format":"text","description_chars":4336,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Technology","AI Agents"],"lifecycle":[{"event":"open","at":"2026-11-04T17:59:13Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":0.945,"age_days":4,"expected_fill_days":12,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/authority-partners-senior-servicenow-developer","json_url":"https://alion.io/job/authority-partners-senior-servicenow-developer.json","meta":{"generated_at":"2026-11-09T09:27:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9069,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4406291},"rest":"https://alion.io/mcp/rest/get_company?id=4406291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fauthority-partners-senior-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fauthority-partners-senior-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fauthority-partners-senior-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/authority-partners-senior-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fauthority-partners-senior-servicenow-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3759091}},{"tool":"search_jobs","arguments":{"company":"authoritypartners.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3759091},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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