{"id":1946562,"url":"https://alion.io/job/autoclubgroup-delivery-manager","title":"Delivery Manager","company":{"id":2123352,"name":"The Auto Club Group","domain":"autoclubgroup.com","url":"https://alion.io/company/autoclubgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":12,"ghost_share":0,"stale_share":0.917,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":76772,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":76772},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-18T17:06:33Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Type:\nFull timeExempt/Non Exempt:\n SalaryJob Description:\nLocation Details: Remote Location.\nPosition Schedule / Shift: Monday to Friday, 8:00am to 5:00pm.\nPosition Summary:\nProvides leadership, guidance, and expert support for Business Transformation and IT-related projects. Defines project objectives, requirements, impacts, alternatives, test strategies, and contingency plans to support successful implementation and business value. Leads complex analysis, evaluates solutions, oversees project teams and tasks, coordinates resources, and communicates project status to management. Serves as a liaison with internal and external stakeholders as needed. Stays current with emerging technologies and helps assess workflows and user needs for technology improvements.\nSupervisory Responsibilities (briefly describe, if applicable, or indicate None):\nnone\nQualifications:\nRequired\nEducation (include minimum education and any licensing/certifications):\nHigh school diploma or equivalent\nExperience:\nExtensive project leadership experience.\nProject/business planning and consulting\nParticipating in the planning and implementation of corporate projects\nResearching, identifying and resolving moderately complex to complex business problems\nStaffing and coordinating project teams\nAnalyzing and defining resource and skill requirements for projects\nControlling and resolving changes in scope, timing, costs, quality and client satisfactions\nPreparing cost proposals/justifications\nAAA Branch and/or Home Office and/or Insurance experience\nKnowledge and Skills:\nPC software applications (e.g., Word, Excel, PowerPoint, Access ,Visio, MS Project)\nProject management tools (e.g., GANTT, Pert charts, Project Professional, etc.)\nMeasurement tools for monitoring goal achievement\nProblem identification and resolution techniques\nAnalyzing and summarizing data\nPlanning and control of work flow\nAchieving stated objectives within designated time frame\nAnalysis, compilation and interpretation of data\nContribute a high level of expertise in content knowledge\nEvaluate a complex system and/or business process and understand the interdependencies between components\nExcellent oral and written communication skills to include report preparation and presentation of major reports\nPreferred\nBachelor’s degree in Business Administration, Computer Science, Operations Research or related field preferred.\nPMP Designation preferred\n1. Full Life-Cycle Project Leadership\nLead end-to-end project delivery from intake through production support, managing scope, timelines, resources, risks, dependencies, governance, and executive reporting to ensure successful business outcomes.\n2. Scrum Master / Agile Delivery Leadership\nServe as Scrum Master and Agile delivery leader, facilitating ceremonies, removing impediments, optimizing team performance, coaching stakeholders, and driving predictable, high-quality delivery through continuous improvement.\n3. Agentforce / Salesforce Delivery\nLead delivery of Salesforce Agentforce and AI-enabled solutions, partnering with business and technical teams to translate requirements into secure, scalable, and measurable business outcomes.\n4. Requirements & Backlog Management\nDrive discovery and requirements refinement, ensuring approved initiatives are translated into prioritized epics, features, user stories, and actionable backlogs ready for Agile delivery.\n5. Technical Coordination\nServe as the liaison between business and technology teams, managing technical dependencies, integrations, environments, risks, and release activities to support successful delivery.\n6. Testing & Quality\nEnsure quality throughout the delivery lifecycle by coordinating testing, defect management, user acceptance, deployment readiness, and post-production validation activities.\n7. Stakeholder & Executive Management\nBuild strong stakeholder relationships, provide clear executive communications, facilitate decision-making, and maintain transparency around delivery progress, risks, and priorities.\n8. Delivery Governance & Reporting\nEstablish Agile governance, maintain delivery metrics and RAID tracking, and provide leadership with concise reporting on project health, milestones, risks, and business value.\n9. Continuous Improvement\nDrive continuous improvement by leveraging metrics, retrospectives, automation, and lessons learned to strengthen Agile maturity, delivery effectiveness, and organizational performance.\nFLEX WORK IN WORK ENVIRONMENT\nThis position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.\nCompensation & Benefits Overview:\nACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).\nCompensation\nDelivery Manager will earn a competitive annual salary of $76,772.80 - $102,377.61 with annual bonus potential, based on performance.\nBenefits\nAt ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.\nHealth & Wellness\nMedical plans with multiple coverage options, including HSA eligibility.\nPrescription drug coverage.\nDental and vision benefits.\nEmployee Assistance Program (confidential support services).\nFinancial Protection & Insurance\nCompany-paid basic life insurance.\nOptional supplemental life insurance and dependent coverage.\nShort-term and long-term disability coverage.\nCritical illness, accident, and pet insurance options.\nRetirement & Savings\n401(k) plan to support long-term financial goals.3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.\nCompany match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.\nAdditional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.\n\nHealth Savings Account (HSA) and Flexible Spending Accounts (FSA) options.\nTime Off & Leave\nPaid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.\nFull-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.\nPart-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.\n\nPaid Holidays:\nFull-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.\nPart-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.\n\nPaid leave programs, including parental, bereavement, jury duty, and military leave.\nCareer Growth & Education\nTuition assistance (up to $5,250 annually; 80% covered by ACG).\nProfessional certification support with 100% reimbursement for eligible programs.\nOpportunities for career development and advancement.\nAdditional Perks\nComplimentary AAA membership with roadside assistance and travel discounts.\nAdoption assistance program.\nJob Posting Period:\nThis position is expected to remain posted through October 24th; however, it may close at any time once a qualified candidate pool is identified.\nWho We Are\nBecome a part of something bigger.\nThe Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.\nBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.\nAnd when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.\nWe have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.\nTo learn more about AAA The Auto Club Group visit www.aaa.com\nImportant Note:\nACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.\nThe above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.\nThe Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.\nRegular and reliable attendance is essential for the function of this job.\nAAA The Auto Club Group is committed to providing a safe workplace. 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