{"id":2163834,"url":"https://alion.io/job/autodesk-enterprise-systems-applications-prof-2","title":"Enterprise Systems & Applications, Prof 2","company":{"id":81,"name":"Autodesk","domain":"autodesk.com","url":"https://alion.io/company/autodesk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":237,"ghost_share":0,"stale_share":0,"repost_share":0.017,"time_to_fill_p50_days":29,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-09T08:54:34Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T04:40:11Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Requisition ID #\n26WD101348Position Overview\nThis is a full-time position for a Messaging Specialist to join the Autodesk Collaboration Team in Bengaluru. The role is part of our 24x7 support operations and requires strong hands-on expertise in Exchange Online and Microsoft Teams, with experience in at least one additional platform, such as SharePoint Online or SendGrid, preferred.\nThe role includes operational support, complex troubleshooting, root cause analysis, service improvement, and participation in migrations, upgrades, and automation initiatives. The successful candidate will use PowerShell, Microsoft Graph, Active Directory, and Entra ID to manage and optimize enterprise-scale messaging and collaboration services.\nAs a contributor, the candidate is expected to work with minimal supervision, apply technical judgment and best practices to complex problems, and contribute to projects and process improvements.\nResponsibilities\nProvide L3 administration and support for Microsoft Exchange Online and Microsoft Teams\nTroubleshoot complex messaging and collaboration issues, including mail flow, mailbox access, transport rules, connectors, Teams policies, meetings, calling, and service integrations\nMonitor service health, manage incidents and problems, perform root cause analysis, and ensure service availability and adherence to SLAs in a 24x7 operational environment\nContribute to migrations, upgrades, automation, and service improvement initiatives using PowerShell and Microsoft Graph\nCollaborate with cross-functional teams and enable Service Desk teams through documentation and knowledge sharing to improve First Contact Resolution\nMinimum Qualifications\n5-7 years of relevant experience supporting Exchange Online and Microsoft Teams\nProficiency in PowerShell scripting for administration, automation, troubleshooting, and reporting, along with a working knowledge of Microsoft Graph\nSolid understanding of Active Directory, Entra ID, authentication, email routing protocols, and Microsoft 365 security fundamentals\nExperience with monitoring, incident response, root cause analysis, problem management, and change management in enterprise environments\nStrong troubleshooting, analytical, communication, and technical documentation skills\nWillingness to work in a 24x7 rotational shift model, including on-call or after-hours support when required\nPreferred Qualifications\nExperience with SendGrid and/or SharePoint Online\nExperience with Microsoft 365 migrations, automation, and Teams Voice\nAbility to build effective relationships with senior practitioners, peers, and cross-functional teams\nLearn More\nAbout Autodesk\nWelcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.\nWe take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.\nWhen you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!\nSalary transparency\nSalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Belonging\nWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging\nIn-Person Onboarding and Identity Verification\nThis role may require in-person onboarding and/or in-person ID verification.","description_format":"text","description_chars":3956,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","Construction Management Software"],"lifecycle":[{"event":"open","at":"2026-10-09T08:54:34Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/autodesk-enterprise-systems-applications-prof-2","json_url":"https://alion.io/job/autodesk-enterprise-systems-applications-prof-2.json","meta":{"generated_at":"2026-10-13T15:22:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23467,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":81},"rest":"https://alion.io/mcp/rest/get_company?id=81"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fautodesk-enterprise-systems-applications-prof-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fautodesk-enterprise-systems-applications-prof-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fautodesk-enterprise-systems-applications-prof-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/autodesk-enterprise-systems-applications-prof-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fautodesk-enterprise-systems-applications-prof-2"}]}