{"id":1151280,"url":"https://alion.io/job/autodesk-renewals-strategy-programs-director","title":"Renewals Strategy & Programs Director","company":{"id":81,"name":"Autodesk","domain":"autodesk.com","url":"https://alion.io/company/autodesk","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":19,"ghost_share":0,"stale_share":0.579,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":153000,"max":273460,"currency":"USD","period":"year","gross":null,"usd_annual":273460},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-23T17:46:55Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T22:24:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Requisition ID #\n26WD101264Position Overview\nWe are seeking a Global Renewals Strategy & Programs Director to shape and operationalize the strategy, operating model, and transformation agenda for our global renewal business.\nThis leader will partner with the VP of Global Renewals and the Renewals Leadership Team to translate business priorities into a scalable global renewal model - connecting process, people, data, technology, and enablement to improve retention, growth, predictability, and seller effectiveness.\nThe role sits at the intersection of Renewals Sales, Customer Success, Revenue Operations, GTM Strategy & Operations, Finance, Marketing, Partners, and Technology. It is both a strategy and hands-on execution role: the Director designs the operating model and also runs the standing interlocks, cadences, and cross-functional coordination that keep Sales, Customer Success, and Revenue Operations aligned on shared priorities - stepping in personally to coordinate resources and remove blockers on complex, strategically important initiatives rather than handing off process design to others.\nResponsibilities\nPartner with Global Renewals leadership to translate business priorities into a clear strategy, operating model, and transformation roadmap\nDefine and continuously evolve global renewal lifecycle milestones, workflows, engagement models, roles, and decision rights - in close partnership with Sales, Customer Success, and Revenue Operations\nEstablish differentiated renewal motions based on customer value, risk, growth potential, complexity, and cost-to-serve\nIdentify structural barriers to renewal performance and develop recommendations spanning process, organization, data, technology, and enablement\nDrive global consistency while enabling appropriate flexibility across segments, geographies, and customer needs\nServe as the primary liaison between Renewals, Sales, and Customer Success, establishing standardized handoffs and recurring interlocks that keep priorities aligned\nEstablish a common framework for identifying, prioritizing, and managing renewal risk using customer health, adoption, engagement, commercial, and account signals - partnering with Customer Success, Revenue Operations, and Data Science to build and maintain those signals\nDefine risk themes, intervention triggers, Save Plans, renewal plays, and signal-to-action workflows that enable earlier and more targeted intervention\nPartner with Renewals Sales, Finance, and Revenue Operations to operationalize commercial strategies including pricing, uplifts, discount governance, multi-year offers, and retention programs. Own field rollout and adoption tracking for these commercial program, and measure their effectiveness in partnership with Revenue Operations.\nDefine the intersection between renewal and expansion motions, including qualification criteria, ownership, engagement rules, and handoffs\nBuild feedback loops that convert Sales and Customer Success insights into actionable guidance for both organizations, and measure the effectiveness of risk and commercial interventions\nPartner with Renewals Sales leadership and Revenue Operations to establish consistent forecasting principles, stages, definitions, and operating cadences\nImprove visibility into upcoming renewals, ARR at risk, slippage, downsell, churn, and growth opportunities\nDefine a balanced performance framework spanning GRR, NRR, renewal rate, forecast accuracy, risk, program effectiveness, adoption, and operational efficiency\nEstablish dashboards, inspection mechanisms, and governance that enable leaders to identify performance gaps and intervene early.\nRun recurring interlocks with Renewals, Sales, and Revenue Operations leadership, translating performance data into actionable insights and leadership-ready recommendations\nTranslate renewal strategy into simple, field-executable workflows, plays, milestone guides, job aids, and role-based enablement\nPartner with Renewals leadership and Enablement to drive adoption, coaching, reinforcement, and continuous improvement of standard practices\nShape high-touch, assisted, digital-first, and self-service renewal motions appropriate to different customer segments\nIdentify opportunities to simplify workflows, eliminate non-value-added activities, and increase seller capacity\nChampion automation, digital engagement, and AI-assisted capabilities that improve prioritization, preparation, customer engagement, and follow-through\nDefine the business capabilities, data, signals, workflows, and technology requirements necessary to enable the future-state renewal model\nPartner with GTM Technology, Revenue Operations, Data Science, and other capability owners to translate business priorities into coordinated roadmaps and investment decisions\nServe as a strategic connector and hands-on interlock lead across Renewals, Customer Success, Sales, Revenue Operations, Finance, Marketing, Partners, and Technology\nEstablish clear ownership, decision rights, handoffs, and shared accountability for capabilities spanning organizational boundaries.\nLead cross-functional transformation initiatives from problem definition and future-state design through implementation, adoption, measurement, and continuous improvement\nPartner with Revenue Operations to improve renewal workflows within CRM and Customer Success platforms, drive process automation and data quality improvements, and ensure accurate contract and renewal data flow across systems\nMinimum Qualifications\n12+ years of experience in SaaS, enterprise technology, or another recurring-revenue business, with significant experience across Renewals, Customer Success, Revenue Operations, Sales Strategy, Sales Operations, or related GTM disciplines\nDemonstrated experience translating business strategy into scalable operating models, global programs, and field execution\nStrong understanding of renewal lifecycle management, customer retention, renewal risk, forecasting, and recurring-revenue economics\nExperience leading complex cross-functional transformation involving process, data, technology, enablement, and organizational change\nProven experience serving as a primary liaison or interlock lead between Sales, Customer Success, and Revenue Operations - establishing standardized handoffs, recurring cadences, and shared accountability\nExperience partnering with senior Sales, Customer Success, Finance, Revenue Operations, and Technology leaders in a complex, matrixed organization\nHands-on program management experience for high-complexity, strategic accounts or initiatives - not solely process design\nPeople leadership experience and/or demonstrated leadership of large-scale initiatives through cross-functional teams\nBachelor's degree required; MBA or equivalent advanced degree a plus, or equivalent practical experience\nStrategic and systems thinking combined with a strong bias toward practical, hands-on execution\nStrong analytical capabilities and ability to translate customer, operational, and financial signals into business decisions\nAbility to operate effectively from executive strategy through detailed field execution\nStrong program, transformation, change-management, and stakeholder-management capabilities\nSkilled at running effective cross-functional interlocks - clear agendas, decisions, and follow-through - across Sales, Customer Success, and Revenue Operations\nExperience with CRM, Customer Success, forecasting, and business intelligence platforms such as Salesforce, Gainsight, Clari, and related technologies\nUnderstanding of AI, automation, and digital capabilities and their application to seller productivity and customer engagement\nExceptional executive communication, facilitation, and cross-functional influence skills\nStrategic thinker and pragmatic problem solver\nCustomer- and seller-centric with a strong focus on measurable business outcomes\nCreates clarity and alignment across complex organizational boundaries\nUses data and evidence to challenge assumptions and prioritize investment\nTakes end-to-end ownership from strategy through hands-on execution, adoption, and measurement\nComfortable leading through influence in a fast-paced, highly matrixed global environment\nThe Ideal Candidate\nWithin the first year, this leader will establish a globally consistent and scalable renewal model in which teams know where to focus, what signals matter, and how success is measured. Renewal teams will spend less time navigating fragmented processes and more time engaging customers and creating value, while leaders gain earlier visibility into risk and stronger forecast predictability\nImproved GRR, NRR, and renewal rates, with reduced preventable churn and downsell\nEarlier identification of renewal risk and improved visibility into ARR at risk\nImproved forecast accuracy and reduced renewal slippage.\nIncreased adoption of standard renewal workflows, Save Plans, and commercial programs\nImproved seller productivity through workflow simplification, automation, and AI-assisted tools\nGreater consistency in renewal execution and accountability across regions and segments\nStronger, more consistent alignment between Renewals, Sales, Customer Success, and Revenue Operations, with clear cadences and shared accountability for outcomes\nLearn More\nAbout Autodesk\nWelcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.\nWe take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.\nWhen you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!\nBenefits\nFrom health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/\nSalary transparency\nSalary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $153,000 and $273,460. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Equal Employment Opportunity\nAt Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.\nBelonging\nWe take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging\nIn-Person Onboarding and Identity Verification\nThis role may require in-person onboarding and/or in-person ID verification.","description_format":"text","description_chars":11547,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD & PLM"],"lifecycle":[{"event":"open","at":"2026-09-23T17:46:55Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-09-24T02:00:33Z"},"pay":{"stated_usd_annual":273460,"is_top_pay":true},"html_url":"https://alion.io/job/autodesk-renewals-strategy-programs-director","json_url":"https://alion.io/job/autodesk-renewals-strategy-programs-director.json","meta":{"generated_at":"2026-09-24T02:00:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}