{"id":775448,"url":"https://alion.io/job/autofleet-it-operations-manager","title":"IT Operations Manager","company":{"id":669551,"name":"Auto Fleet","domain":"autofleet.io","url":"https://alion.io/company/autofleet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":148000,"period":"year","method":null,"sample_n":19148},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Google Workspace","optional":true}],"status":"live","first_seen_at":"2026-06-28T00:00:00Z","employer_posted_date":"2026-06-28","last_verified_at":"2026-11-12T05:08:52Z","board_verified":true,"closed_at":null,"days_open":137,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":137},"description":"At Autofleet, we’re powering the future of mobility by enabling the world’s largest fleet operators and transportation providers to optimize operations and launch new mobility services at scale.\nAs we continue to grow globally, we are looking for an experienced, hands-on IT Manager to own and scale our internal IT operations, infrastructure, and employee technology experience.\nAbout the Role\nThis is a highly impactful role responsible for the day-to-day operation, reliability, and scalability of Autofleet’s IT environment across offices and remote employees globally.\nWe are looking for someone who combines strong technical expertise with operational ownership and excellent service orientation. The ideal candidate has experience managing IT infrastructure, networking, endpoint management, SaaS administration, and vendor coordination in a fast-paced environment.\nThis role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.\nResponsibilities\nIT Operations & Support\nOwn internal IT operations and employee technical support globally\nManage onboarding/offboarding processes, endpoint provisioning, and access management\nTroubleshoot and resolve escalated hardware, software, connectivity, and infrastructure issues\nEstablish and improve IT processes, documentation, and support workflows\nNetwork & Infrastructure Management\nManage office network infrastructure, wireless environments, VPN connectivity, and related vendors\nTroubleshoot network performance, connectivity, and reliability issues across office and remote environments\nPartner with external providers on network architecture, escalations, and ongoing optimization\nSupport SaaS platforms, identity/access systems, and cloud-managed infrastructure\nEndpoint Management\nAdminister MDM and endpoint management platforms (e.g. Kandji)\nPartner closely with Security team on endpoint compliance, VPN/SASE solutions, device security, and access controls\nHelp implement and maintain IT security best practices and operational policies\nCross-Functional & Vendor Collaboration\nManage relationships with external IT vendors and service providers\nWork closely with IT and Security stakeholders at Element to coordinate shared infrastructure, policies, escalations, and support processes\nLead IT improvement initiatives and infrastructure projects\nDrive operational maturity, scalability, and reliability across the IT environment\nRequirements\n5+ years of experience in IT operations, systems administration, or 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