{"id":2272331,"url":"https://alion.io/job/autoflows-implementation-engineer-ai-agents","title":"Implementation Engineer, AI Agents","company":{"id":3787970,"name":"Autoflows","domain":"autoflows.com","url":"https://alion.io/company/autoflows-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Function Calling","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Self-Healing","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-13T22:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-13T22:00:00Z","board_verified":false,"closed_at":null,"days_open":29,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":29},"description":"**AI Agent Engineer\n\n**Department: AI Delivery\n\nLocation: Copenhagen\n\nWorking model: Onsite\n\nReports to: AI Product Lead\n\nSalary: Competitive\n\n**About Autoflows\n\n**Autoflows is an agentic after-sales platform for automotive retail.\n\nWe deploy AI agents across dealerships in Europe that handle customer conversations end to end across voice and messaging. Our agents identify the right moment to contact customers about service, MOT, warranty and other after-sales opportunities, then handle the conversation, book the appointment and write the outcome back into the dealership's systems.\n\nOur platform connects with DMS, CRM and OEM data, turning after-sales work that traditionally sits in queues into work that runs itself.\n\nWe are now scaling across clients, markets and languages. That requires us to build a delivery capability that does not depend on one person knowing how everything works.\n\n**The Role\n\n**As an AI Agent Engineer, you will build, deploy, debug and continuously improve the conversational agents running across our clients.\n\n**You Will Work Across The Full Lifecycle\n\n****Build → Test → Deploy → Monitor → Debug → Improve\n\n**You will start closely with the AI Product Lead and progressively take independent ownership of production agents and client implementations.\n\nThe role is not just about configuring agents. With time you will also help build the tooling and systems that make agents easier to deploy, operate and maintain at scale. Architectural decisions for the core agentic platform stay with the AI Product Lead; your platform involvement is about the tooling layer around agents, not the underlying architecture itself.\n\n**What You'll Do\n\n****Agent development\n\n**\n\nBuild and tune agents across voice, chat, SMS and WhatsApp\n\nDevelop prompts, tools, workflows, guardrails and fallback paths\n\nTest agents against realistic customer scenarios\n\nImprove agent behavior using production data and conversation analysis\n\n**Production & implementation\n\n**\n\nDiagnose and fix live issues such as model failures, mispronunciations, failed tool calls, broken workflows and missing fallback paths\n\nOwn new agent deployments as dealership clients onboard\n\nAdapt agents to different processes, languages and markets\n\nWork directly with clients when technical input is required\n\nIdentify root causes rather than applying temporary fixes\n\n**Integrations\n\n**\n\nWork with DMS, CRM and other dealership systems\n\nConfigure and troubleshoot integrations for customer data and workshop bookings\n\nBuild reusable patterns for recurring integration requirements\n\n**Agentic platform tooling\n\n**\n\nWe are building an agentic platform, not a collection of manually maintained bots. You will be encouraged to identify repetitive work and turn it into systems. This may include:\n\nAutomated testing and evaluation\n\nMonitoring and regression detection\n\nAutomated diagnosis of recurring failures\n\nSelf-healing or automated recovery for well-understood failure modes\n\nAutomated deployment and configuration\n\nReusable agent components and workflows\n\nAgent-assisted documentation and operational tooling\n\nSystems that allow agents to improve from production feedback within defined quality and safety boundaries\n\n**| \"The principle is simple: if we solve the same problem repeatedly, we should build a system that solves it for us.\"\n\n****Architecture & delivery\n\n**\n\nWork with the AI Product Lead on complex architectural decisions\n\nHelp determine when to use prompting, workflow logic, deterministic code, specialised agents or other approaches\n\nDocument recurring solutions and contribute to the team's technical playbook\n\nHelp establish standards that make future deployments faster and more reliable\n\n**What We're Looking For\n\n**This role sits between AI, technology and human behaviour. Technical ability is necessary, but technical ability alone is not enough. Our agents speak to real customers. You need to care about what the interaction feels like, not just whether the system technically works.\n\n**Technical\n\n**\n\nHands-on experience building with LLMs and AI APIs\n\nStrong understanding of prompting and model behaviour\n\nExperience debugging AI or software systems\n\nAbility to reason through ambiguous technical problems\n\nComfort working without a finished specification\n\nAbility to learn unfamiliar platforms and systems quickly\n\n**Human & social\n\n**\n\nStrong social skills and clear communication\n\nNatural curiosity about how people think, speak and respond\n\nAbility to look at an interaction from the customer's perspective\n\nGood judgement about tone, context and conversational nuance\n\nComfortable speaking directly with clients and asking the questions needed to understand a problem\n\nAble to explain technical issues clearly to non-technical people\n\nOpen to feedback and willing to change your approach when evidence shows it is not working\n\nInterested in how language and culture affect conversational AI\n\n**Builder mindset\n\n**\n\nYou investigate why something failed rather than simply fixing the visible symptom\n\nYou notice repetitive work and look for ways to automate it\n\nYou are comfortable experimenting, testing and iterating\n\nYou think beyond the individual agent and look for ways to improve the underlying platform\n\n**Strong plus\n\n**\n\nConversational AI or agent-building experience\n\nVoice AI, chatbots or workflow automation\n\nAPI and systems integration experience\n\nExperience with tools, function calling or agentic workflows\n\nExperience operating production AI systems\n\nExperience working across multiple languages\n\nExperience with CRM, ERP, DMS or similar business systems\n\nAutomotive experience is not required.\n\n**| \"We would rather hire a technically capable builder who understands people than a technically exceptional engineer who does not.\"\n\n****Success in the Role\n\n**As you become fully productive, you should be able to:\n\nIndependently diagnose and resolve most common agent failures\n\nBuild and deploy agents with limited supervision\n\nOwn production improvements from investigation through deployment\n\nHandle recurring integration problems\n\nTurn repeated manual work into reusable systems\n\nImprove the reliability and scalability of our agent platform\n\nReduce the amount of hands-on implementation required from the AI Product Lead\n\n**The Team\n\n****You Will Work In a Small AI Delivery Team\n\n**AI Product Lead - Owns product direction, architecture, priorities, technical standards and complex technical decisions\n\nAI Agent Engineer - Owns agent development, implementation, production debugging and platform improvements\n\nAI/ML Student - Supports testing, evaluation, research, data work, experimentation and implementation\n\nBecause the team is small, you will have significant ownership and direct exposure to the systems we are building.\n\n**How To Apply\n\n**Send your CV along with:\n\nShow us something you built, broke or fixed. A link, repository, write-up, video or before/after example. We care more about how you approached the problem than how polished the result is.\n\nTell us why this problem interests you. Give us a short note explaining what attracts you to conversational AI, agentic systems and the challenge of making them work reliably in the real world.\n\nContact: Maz Katinas, AI Product Lead","description_format":"text","description_chars":7243,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Document Management"],"lifecycle":[{"event":"open","at":"2026-10-11T07:28:46Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.568,"p_room":0.9,"age_days":29,"expected_fill_days":68,"reasons":["seen:29","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/autoflows-implementation-engineer-ai-agents","json_url":"https://alion.io/job/autoflows-implementation-engineer-ai-agents.json","meta":{"generated_at":"2026-10-13T15:42:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3787970},"rest":"https://alion.io/mcp/rest/get_company?id=3787970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fautoflows-implementation-engineer-ai-agents"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fautoflows-implementation-engineer-ai-agents"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fautoflows-implementation-engineer-ai-agents"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/autoflows-implementation-engineer-ai-agents\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fautoflows-implementation-engineer-ai-agents"}]}