Technical Program Manager/Sr Partner Enablement Manager(Dallas)(Cloud/RPA)

Automation Anywhere is the leader in Robotic Process Automation (RPA), the platform on which more organizations build world-class Intelligent Digital Workforces. Automation Anywhere’s enterprise-grade platform uses software bots that work side by side with people to do much of the repetitive work in many industries. It combines sophisticated RPA, cognitive and embedded analytic technologies. Over 1,100 organizations use this AI-enabled solution to manage and scale business processes faster, with near-zero error rates, while dramatically reducing operational costs. Automation Anywhere provides automation technology to leading financial services, insurance, healthcare, technology, manufacturing, telecom and logistics companies globally. For additional information, visit www.automationanywhere.com.

Description

Our partners are the world’s leading advisories, consulting firms, service providers and automation service specialists. As a Partner Enablement Manager, you have a proven record of working with partners in the region to help build capabilities that leads to successful product implementations for their customers and enterprise clients. You are comfortable working in partnership with global advisory firms such as Accenture Deloitte, EY, KPMG, and PWC as well as regional system integrators and specialized value-add partners. You are comfortable leading the overall training and delivery efforts as well as evangelizing the new digital workforce to their clients. Partners will expect you to champion the innovative power of RPA to make organizations more productive and collaborative. With a passion for automation, you will be leading efforts to show how RPA can transform Enterprises by automating and integrating complex processes.

Primary Duties

· As a member of the Partners Success Team, you will develop and execute plans and strategies to achieve training and certification goals, growth and build capabilities with your partner across the assigned region. You will coordinate with partners to set up their RPA centers of excellence. You will also apply best-in-class delivery skills to be our product champion and ensure that the resources of partners understand our platform and our product suite in its entirety.

· Act as the day-to-day technical lead for partners, becoming the Subject Matter Expert (SME) for partner solutions for Automation Anywhere Partner Enablement team, as well as the key point of contact for solutions partners.

· Become a subject matter expert in Automation Anywhere’s products and how they are best applied to address our customers’ common and unique business challenges.

· Establish strong collaborative relationships with stakeholders both within Automation Anywhere and at our partner organizations.

· Develop a partner enablement journey for partners to grow their knowledge of Automation Anywhere; develop customized sales/technical enablement process for new partners.

· You will work as part of the Global Partner Success Team to ensure we engage effectively with our partners and to create and maintain a continuous culture of success and achievement.

· You will need to be very familiar with our product and technology to engage in thoughtful product discussions and hands-on demonstrations to decision-makers and stakeholders.

· You will also help train partners on our product architecture, product infrastructure and implementation best practices.

· You will also participate in enabling our partner sales leaders in selling our product. This will be a part of the sales enablement initiative.

· A large majority of your time will be partner facing. You will also assist in certain technical pre-sales activities for partners where there will be effort required to assist in Proof of Concepts, RFI’s/RFP’s etc.

· You will also program manage and assist partners thru our professional services resources and RPA program managers who are deployed at our partner locations.

· You will also help partners understand our Start, Scale and Transform methodologies and engage in enabling partners on the bot velocity plan to help them engage partners on a transformation journey for their customers.

· Maintain relationships with our partner developer and architect resources and drive continuous improvement in their capabilities in terms of training and certifications.

· Drive the Center of Excellence to adopt our best practices to resolve level 1 and level 2 issues so that the partners CoE can deliver faster responses to their customers.

· Enable and train partners on the latest product version as when we upgrade the product.

· BA/BS degree or equivalent practical experience.

· Strong technical aptitude

· 15+ years of work experience with technical program management and delivery

· 5+ years of start-up experience

· Experience working cross-functionally

· Up to 30% travel required

All your information will be kept confidential according to EEO guidelines.