{"id":2875711,"url":"https://alion.io/job/automox-senior-solutions-consultant","title":"Senior Solutions Consultant","company":{"id":6966,"name":"Automox","domain":"automox.com","url":"https://alion.io/company/automox","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":219000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":540},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"Configuration Management","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Tanium","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T19:10:47Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T05:55:52Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U! \nOVERVIEW\nAre you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award-winning cloud-native endpoint management platform. Our product works autonomously, and so do our teams. We value a ‘one team’ mentality, where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox, you’re empowered to do your best work, grow your career, and make a noticeable impact. WE ARE A_TOMOX… all that’s missing is U!\nWe’re seeking a passionate Senior Solutions Consultant to join our Customer Experience team and ensure every interaction with Automox ends with a happy customer. As a Senior Solutions Consultant, you'll combine deep product knowledge with a genuine understanding of customer goals to deliver continuous value throughout the customer lifecycle. You’ll build lasting customer relationships, proactively identify opportunities, and drive meaningful outcomes. You’ll be the customer's advocate internally, ensuring our solutions align with their evolving needs.\nWHAT YOU'LL OWN & DRIVE\nIndependently lead customer onboarding, platform implementation, solution optimization, and ongoing performance reviews.\nAssess customer environments and build Automox policies, device groups, and patching workflows aligned with their operational needs.\nBuild customer trust through technical leadership, platform education, and clear guidance, including during challenging conversations.\nPartner with CSMs to address technical barriers, improve adoption, and maximize customer outcomes.\nInvestigate patching and endpoint issues, document findings, and coordinate timely escalation to Support and Engineering.\nMaintain clear engagement documentation and create reusable knowledge base articles, scripts, and technical guidance.\nRead, troubleshoot, and modify PowerShell or Bash scripts; contribute scripts and software deployment content to our Worklet and Third-Party Software catalogs.\nImprove service delivery and internal tooling, and contribute to shared technical projects and knowledge sharing.\nWHAT YOU BRING TO THE TABLE\n4+ years proven experience in a customer-facing technical role such as Systems Administration, Desktop Support, Solutions Engineering, or comparable technical IT role.\nExpert proficiency in at least one core OS-Windows, macOS, or Linux-including administration, configuration, troubleshooting, and update management.\nProven production patch management experience, including deployment planning, testing, maintenance windows, reboot coordination, and failed-update troubleshooting.\nSkilled at diagnosing and resolving advanced technical issues, performing custom solutioning, and conducting root cause analysis. Experience working closely with support, engineering, and customer success teams is essential.\nHands-on experience with endpoint or configuration management tools such as Automox, MECM/SCCM, Intune, WSUS, Jamf, NinjaOne, ManageEngine, BigFix, Tanium, or Ansible.\nClear communication with technical and business stakeholders, from SysAdmins to C-level executives. Prior external consulting experience is preferred, not required.\nOwnership of engagements, competing priorities, and follow-through; a collaborative approach and willingness to expand current skill set and contribute broadly to team and company objectives.\nPreferred: familiarity with GitHub/Git, Jira, and customer success, CRM, or service delivery tools such as ChurnZero, Gainsight, Salesforce, or Rocketlane.\nPreferred: experience writing original scripts, working with APIs, Python, or Go, and administering multiple operating systems.\nThe salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location.\nCompensation\n$110,000—$140,000 USD\nLOCATION\nWe are a fully distributed company of remote employees.\n***Note: We currently don't hire in California or New York metro***\nABOUT AUTOMOX\nAutomox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. It makes it easy to keep every endpoint automatically configured, patched, and secured - anywhere in the world. The future of IT Operations is cloud-native - and right now. Will you join us?\nEMPLOYMENT AT AUTOMOX\nMust be able to pass a federal, state, county background check\nComplete a local in-person verification\nTOTAL REWARDS: Thrive with Us\nCompetitive Salary\nEquity for Full-Time Employees\n401K Match\nFlexible PTO, generous sick time policy\nHealth & Wellness\nComprehensive Health Plans with generous employer contributions\n100% Company-paid Short Term/Long Term Disability and Life Insurance\nCompany HSA Contribution: $100-$200 per month based on tier\nHappiness & Well-Being\n$25 per month Lifestyle Spending Account\nInternet Reimbursement - $50/month\n$500 Home office stipend\n$10k Adoption Benefit\nComprehensive Family Planning Covered on Meritian Medical Plan\nWe are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.\nWe are not able to sponsor work visas at this time.","description_format":"text","description_chars":6228,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Home office","Internet reimbursement","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Endpoint Security","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-19T21:24:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":35,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/automox-senior-solutions-consultant","json_url":"https://alion.io/job/automox-senior-solutions-consultant.json","meta":{"generated_at":"2026-10-26T08:05:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6966},"rest":"https://alion.io/mcp/rest/get_company?id=6966"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fautomox-senior-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fautomox-senior-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fautomox-senior-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/automox-senior-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fautomox-senior-solutions-consultant"}]}