{"id":4203765,"url":"https://alion.io/job/autozone-operations-technician","title":"OPERATIONS TECHNICIAN","company":{"id":1767275,"name":"AutoZone","domain":"autozone.com","url":"https://alion.io/company/autozone-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":49,"ghost_share":0,"stale_share":0.408,"repost_share":0.02,"time_to_fill_p50_days":7,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chihuahua, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"MySQL","optional":false}],"status":"live","first_seen_at":"2026-11-12T17:37:52Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T23:04:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position Summary:\nProvides second level support for AutoZone Store Technical Support concerning store system issues. Handles problems of a sensitive nature or that require extensive research to resolve. Provides phone resolution, hardware replacement and dispatch of on-site technician if necessary.\nJob Responsibilities- Other duties may be assigned:\nProvides phone resolution, troubleshoot, configures, and verify operation status of devices, and store specific system.\nHandles problems of sensitive nature or requiring extensive research to resolve.\nFollows documented escalation procedures when needed and thoroughly document all activities in tickets.\nProvide superior service through fast and prompt interaction with other groups of support.\nSkills and Requirements:\nLevel of formal education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.\nArea of study: Information Technologies / Computer Science\nYears of experience: One to two years.\nType of experience: Experience as Customer Contact Specialist / Technical Support / Customer service\nSpecial certifications or technical skills: Fluent in English and Spanish\nOther/preferred: LINUX, MS Office, MySQL. Portuguese is Desirable.","description_format":"text","description_chars":1232,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Auto Parts & Accessories Retail"],"lifecycle":[{"event":"open","at":"2026-11-12T23:04:44Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-13T00:42:35Z"},"pay":null,"html_url":"https://alion.io/job/autozone-operations-technician","json_url":"https://alion.io/job/autozone-operations-technician.json","meta":{"generated_at":"2026-11-13T00:42:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1767275},"rest":"https://alion.io/mcp/rest/get_company?id=1767275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fautozone-operations-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fautozone-operations-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fautozone-operations-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/autozone-operations-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fautozone-operations-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4203765}},{"tool":"search_jobs","arguments":{"company":"autozone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4203765},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}