Windows Client Engineer

About the Role

We are looking for a Windows Client Engineer to help manage, secure, and continuously improve our Windows endpoint environment. You will collaborate with infrastructure, security, and service desk teams to deliver a reliable and efficient digital workplace.

The scope of responsibilities will be aligned with your experience and strengths, with opportunities to contribute across endpoint management, automation, and workplace modernisation.

Key Responsibilities

• Configure, deploy, maintain, and optimise Windows client operating systems and endpoint configurations.
• Manage devices using Microsoft Intune, Microsoft Configuration Manager, and related endpoint management solutions.
• Support automated device provisioning and lifecycle management, including Windows Autopilot.
• Package, test, deploy, and update business applications.
• Manage operating system updates, security patches, and feature upgrades.
• Implement and maintain endpoint security policies in collaboration with the security team.
• Administer device policies through Microsoft Intune and Group Policy.
• Troubleshoot issues related to client performance, applications, authentication, and connectivity.
• Automate recurring administrative tasks using PowerShell.
• Support integration with Microsoft Entra ID, Active Directory, and Microsoft 365 services.
• Maintain technical documentation, configuration standards, and operational procedures.
• Collaborate with the service desk and application owners to resolve escalated issues and improve the user experience.

Requirements

Required Skills and Experience

• Practical experience with Windows client administration or endpoint engineering in an enterprise environment.
• Working knowledge of Microsoft Intune, Microsoft Configuration Manager, or comparable endpoint management tools.
• Understanding of application deployment, patch management, and device lifecycle management.
• Familiarity with Active Directory, Microsoft Entra ID, and Group Policy.
• Experience with PowerShell scripting and automation.
• Understanding of endpoint security, encryption, access controls, and device compliance.
• Familiarity with networking fundamentals, including DNS, DHCP, VPN, and TCP/IP.
• A structured approach to troubleshooting and a service-oriented mindset.
• Ability to collaborate across technical teams and maintain clear documentation.
• Good written and spoken English.

Preferred Qualifications

• Experience with Windows Autopilot and modern endpoint management.
• Familiarity with co-management and migration from traditional to cloud-based device management.
• Experience with Microsoft Defender for Endpoint, BitLocker, and endpoint security baselines.
• Knowledge of application packaging technologies such as MSI and MSIX.
• Exposure to virtual desktop environments, including Azure Virtual Desktop or Windows 365.
• Experience supporting Microsoft 365 applications and services.
• Relevant Microsoft certifications are an advantage.