{"id":1029055,"url":"https://alion.io/job/avaloq-workplace-engineer-2","title":"Workplace Engineer","company":{"id":5321,"name":"Avaloq","domain":"avaloq.com","url":"https://alion.io/company/avaloq","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":18000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Least Privilege","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-15T07:51:28Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-27T08:40:58Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.\nWe are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.\n In this role, you will help shape the future of our digital workplace by supporting physical and virtual endpoints and developing our digital employee experience capabilities. You will combine hands-on troubleshooting, automation, and data-driven insights to improve the security, reliability, performance, and overall experience of our workplace services.\nKey Responsibilities\nEndpoint Engineering\nManage and support physical Windows and macOS devices, as well as virtual Windows desktops.\nTroubleshoot complex operating system, application, user profile, performance, authentication, networking, and device issues. \nPerform root-cause analysis for recurring or high-impact incidents and implement sustainable solutions. \nUse diagnostic tools, system logs, performance data, and crash dumps to investigate complex Windows and macOS issues. \nSupport virtual desktop technologies such as Azure Virtual Desktop and Windows 365, including session and FSLogix profile issues. \nManage Windows and macOS devices through enterprise endpoint-management platforms. \nSupport device provisioning, configuration, software deployment, security updates, compliance, patching, and lifecycle processes. \nWork with directory services, device identities, permissions, and endpoint security policies. \nDevelop scripts and automation to simplify administration, improve troubleshooting, and reduce manual effort. \nMaintain technical documentation, troubleshooting guides, and operational procedures. \nCollaborate with service desk, security, network, cloud, and application teams to resolve issues and improve workplace services. \nDigital Employee Experience Champion\nManage the day-to-day operation of Nexthink and continuously improve the platform. \nBuild and maintain dashboards, investigations, alerts, campaigns, remote actions, and automated remediation. \nUse Nexthink data to monitor device health, application performance, system stability, and the overall employee experience. \nIdentify recurring problems and service trends before they develop into larger issues\nTranslate technical data into clear, actionable recommendations for support teams, engineers, service owners, and management. \nDevelop practical use cases that reduce incidents, accelerate resolution, and improve the employee experience. \nMeasure whether workplace improvements are delivering the expected results. \nWork with teams beyond Workplace Services to identify how Nexthink can support their needs and promote broader adoption across Corporate IT. \nStrong hands-on experience of at least 4 years supporting and deeply troubleshooting Windows endpoints, including physical devices and virtual desktop environments. \nPractical experience of at least 2 years supporting macOS devices, ideally with Jamf Pro, and good knowledge of Apple and Unix-based operating systems. \nKnowledge of endpoint provisioning, configuration, software deployment, inventory, updates, compliance, and lifecycle management. \nStrong troubleshooting and root-cause analysis skills, with a cross-functional mindset and a high sense of ownership. \nWillingness to learn and take ownership of technologies such as Nexthink; previous experience with digital employee experience platforms is an advantage. \nStrong analytical skills and the ability to turn technical data into practical actions and service improvements. \nGood understanding of endpoint security, including encryption, patching, least privilege, certificate management, and vulnerability remediation. \nExperience with PowerShell, Bash or Zsh, APIs, command-line tools, and basic programming concepts. \nClear communication skills, a collaborative and service-minded approach, and professional proficiency in written and spoken English. \nA relevant degree is welcome, but equivalent hands-on professional experience is just as valuable.","description_format":"text","description_chars":4769,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-09-18T13:02:14Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.768,"p_room":0.6,"age_days":41,"expected_fill_days":45,"reasons":["conf:1","velocity","win:late","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/avaloq-workplace-engineer-2","json_url":"https://alion.io/job/avaloq-workplace-engineer-2.json","meta":{"generated_at":"2026-10-27T12:19:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5321},"rest":"https://alion.io/mcp/rest/get_company?id=5321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favaloq-workplace-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favaloq-workplace-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favaloq-workplace-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avaloq-workplace-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favaloq-workplace-engineer-2"}]}