{"id":2530082,"url":"https://alion.io/job/avanade-copilot-studio-sme","title":"Copilot Studio SME","company":{"id":712684,"name":"Avanade","domain":"avanade.com","url":"https://alion.io/company/avanade-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":49000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":270},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AutoGen","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"DLP","optional":false},{"name":"Function Calling","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OpenAI","optional":false},{"name":"Power Automate","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"Semantic Kernel","optional":false},{"name":"AWS","optional":true},{"name":"AWS Bedrock","optional":true},{"name":"Vertex AI","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T18:31:52Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Role Summary\nAvanade India’s Data & AI practice is looking for an Agentic AI & Copilot Studio SME to lead client enablement and adoption for agent-based AI solutions built on Microsoft Copilot Studio and the wider Microsoft agent ecosystem. This is a training-led, client-facing role: the primary focus is designing and delivering structured skilling - instructor-led workshops, hands-on labs, train-the-trainer programmes and champion communities - for large organisations building and scaling agents.\nWhat distinguishes this role from a platform-training role is agentic depth. You are expected to understand how agents actually work - orchestration and reasoning loops, tool and function calling, grounding and retrieval, memory and context handling, multi-agent patterns, evaluation and guardrails - and to teach Copilot Studio in that context rather than as a feature tour. You will build reference agents yourself, advise on live engagements, and be the person client teams escalate hard agent-design questions to.\nKey Responsibilities\nOwn the design and delivery of agentic AI and Copilot Studio skilling programmes for large enterprise audiences - curriculum design, instructor-led sessions, hands-on labs, self-paced content, assessments and certification pathways.\nRun train-the-trainer and champion-enablement programmes so client teams can sustain and scale agent development independently after the engagement.\nTeach agent design as a discipline, not a tool walkthrough - task decomposition, orchestration and reasoning patterns, tool/action design, grounding strategy, memory and context, human-in-the-loop checkpoints, failure modes and cost/latency trade-offs.\nTailor content and depth to distinct audiences - business makers, pro-code engineering teams, and business and IT leadership.\nBuild reference and demo agents in Copilot Studio - topics, generative answers, actions and connectors, agent flows, knowledge sources and multi-agent handoffs - to anchor training and seed client use cases.\nDesign and maintain lab environments, sandbox tenants and exercise sets, keeping them current with the fast-moving agent-platform roadmap.\nProvide hands-on advisory on live engagements: agent design reviews, grounding and knowledge-source guidance, action/connector patterns, prompt and instruction design, testing and evaluation approaches, and go-live readiness.\nAdvise on when to build in Copilot Studio versus a pro-code approach on Azure AI Foundry or an agent framework - and how the two coexist in a single client landscape.\nEstablish evaluation and Responsible AI practice for agents: test sets and regression suites, groundedness and quality measurement, content safety, guardrails, human oversight and monitoring in production.\nAdvise clients on agent governance and operating models - environment strategy, DLP policies, maker onboarding, publishing and approval workflows, agent lifecycle management, licensing considerations and usage analytics.\nSupport use-case discovery workshops - identifying, qualifying and prioritising agent scenarios, and setting realistic expectations on what agents can and cannot do reliably.\nAct as the practice reference point for agentic AI enablement: build reusable training assets, playbooks, agent templates and accelerators, and mentor consultants joining the capability.\nContribute to presales as the subject-matter expert - enablement approach, effort and duration estimates, demos and client-facing solution walkthroughs.\n.\nRequired Skills & Experience\n9-12 years of overall experience in software engineering, automation, data or AI roles, with a recent and substantial focus on generative and agentic AI.\nHands-on experience designing and building agentic AI solutions - multi-step orchestration, tool and function calling, retrieval and grounding, memory and context management, and multi-agent collaboration patterns.\nUp to 2 years of hands-on experience with Microsoft Copilot Studio, covering both building agents and delivering training on the platform.\nPractical Copilot Studio depth: topics and trigger design, generative answers and knowledge sources, actions and connectors, agent flows, publishing across channels (Teams, web, M365 Copilot), and testing and troubleshooting agents.\nDemonstrated experience designing and delivering technical training to large organisations - instructor-led workshops, hands-on labs, train-the-trainer and champion programmes, for both business and technical audiences.\nWorking knowledge of the wider Microsoft AI stack: Azure AI Foundry / Azure OpenAI Service, Azure AI Search for retrieval, and how these complement low-code agents.\nFamiliarity with agent frameworks and protocols - Semantic Kernel, AutoGen, LangChain/LangGraph, MCP or similar - sufficient to position and compare approaches credibly.\nUnderstanding of prompt and instruction design, RAG patterns, and agent evaluation - groundedness, task success, regression testing and quality measurement.\nUnderstanding of Responsible AI in practice: content safety and filtering, guardrails, data boundaries, auditability and human oversight.\nWorking knowledge of the Power Platform (Power Automate, Dataverse) and of Microsoft 365 data sources as grounding and action surfaces for agents.\nComfort with code - Python or C#, plus REST APIs and integration patterns - enough to build custom actions, explain pro-code extensions and debug integrations.\nStrong facilitation and communication skills, with the confidence to hold a room of senior stakeholders as well as a lab of hands-on makers.\nAbility to produce enablement collateral independently - decks, lab guides, quick-reference material and recorded walkthroughs.\nPreferred / Good to Have\nMicrosoft certifications: Azure AI Engineer Associate (AI-102), Power Platform Fundamentals (PL-900) or Developer (PL-400), or Copilot/agent-related Microsoft credentials.\nExperience with declarative agents, the Microsoft 365 Agents Toolkit, Graph connectors or custom engine agents for deeper extensibility scenarios.\nExperience taking agents to production - observability, cost and latency optimisation, versioning and lifecycle management.\nExposure to non-Microsoft agent platforms (AWS Bedrock Agents, Google Vertex AI Agents, open-source frameworks) for comparative positioning.\nExperience across multiple industry domains (manufacturing, BFSI, consumer goods, energy, healthcare, or others).\nExperience in a global delivery / SI environment (Avanade, Accenture, or similar) working with distributed teams across geographies.\nPrior contribution to reusable training assets, agent accelerators or practice-building initiatives.\n.","description_format":"text","description_chars":6641,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-14T12:38:18Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":1,"age_days":5,"expected_fill_days":28,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-10-14T22:33:30Z"},"pay":null,"html_url":"https://alion.io/job/avanade-copilot-studio-sme","json_url":"https://alion.io/job/avanade-copilot-studio-sme.json","meta":{"generated_at":"2026-10-14T22:33:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30395,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":712684},"rest":"https://alion.io/mcp/rest/get_company?id=712684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favanade-copilot-studio-sme"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favanade-copilot-studio-sme"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favanade-copilot-studio-sme"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avanade-copilot-studio-sme\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favanade-copilot-studio-sme"}]}