{"id":3010722,"url":"https://alion.io/job/avanade-microsoft-devops-support-engineer","title":"Microsoft DevOps Support Engineer","company":{"id":712684,"name":"Avanade","domain":"avanade.com","url":"https://alion.io/company/avanade-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":106,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia","Brisbane, Australia","Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":184000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3299},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bicep","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"PowerShell","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-23T03:59:49Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Summary\nAvanade is growing, and weseekmotivated and engaged technology professionals to join our Managed Servicesteamdelivering continuous value to ourclient’sbusinesses.\nWe are seeking a DevOps Support Engineer who can provide technical support across Azure DevOps, CI/CD, release management, infrastructure automation, monitoring, and cloud platform environments. You will work with business and technology stakeholders to resolve deployment issues, support configuration requests, investigate platform issues, and deliver low-to-medium complexity automation and release improvements across active client environments.\nYou must be an Australian citizen to apply;existing clearance will be viewedfavourably.\nCore to the Role\nProvide day-to-day DevOps support across client environments, including CI/CD pipelines, source control, build and release processes, infrastructure automation, deployment issues, and environment reliability.\n\nAnalyseclient issues and requests, then translate them into support actions, pipeline changes, automation updates, configuration changes, or technical remediation activities.\n\nPrepare andmaintaintechnical design documentation, deployment guides, test scripts, support runbooks, service updates, and stakeholder engagement materials.\n\nSupport release management activities, environment readiness, deployment validation, configuration changes, patches, rollback planning, and release-cycle testing.\n\nDevelop andmaintainlow-to-medium complexity automation, scripts, pipeline templates, infrastructure-as-code modules, and deployment improvements across supported platforms.\n\nBuild simple guides, support notes, test plans, release updates, and knowledge articles for clients, end users, and support teams.\n\nSupport service governance adoption, including ticketprioritisation, SLA commitments, documentation standards, knowledge management, access controls, change controls, and shared services processes.\n\nUse Azure DevOps, Git, YAML pipelines, APIs, PowerShell, Bicep, Terraform, Azure Monitor, Log Analytics, and Azure cloud services whereappropriate tosupport delivery and issue resolution.\n\nTrack incidents, ticket trends, deployment issues, pipeline failures, platform outcomes, service outcomes, and client feedback, thenrecommend continuous improvements.\n\nAbout You\nYou are an experienced DevOps support professional with the ability to translate platform, application, release, and automation issues into reliable support outcomes. You have a strong understanding of Azure DevOps, CI/CD pipelines, source control, infrastructure as code, scripting, cloud operations, monitoring, testing, release support, and support requirements across live client environments. You are comfortable engaging with clients, application teams, infrastructure teams, service teams, and end users to deliver support services that are robust, practical, and aligned to business outcomes.\nProfessional Skillset\nStrong working knowledge of Azure DevOps, Git, YAML pipelines, CI/CD practices, release management, infrastructure as code, PowerShell scripting, Azure services, monitoring tools, and support processes.\n\nExperience supporting live cloud and application environments, deployment operations, client issue resolution, technical testing, release support, service delivery, and operational improvements.\n\nAbility to investigate pipeline failures, deployment defects, configuration issues, scripting problems, integration errors, performance concerns, and environment-related support issues.\n\nAbility to create technical specifications, deployment documentation, test scripts, support runbooks, technical notes, release notes, and support artefacts.\n\nConfident facilitator with experience running workshops, triage sessions, support status meetings, technical walkthroughs, and stakeholder briefings.\n\nUnderstanding ofDevOps support governance, service management, SLA commitments, ticketprioritisation, knowledge management, documentation standards, change control, and release-cycle basics.\n\nSecondary working knowledge of Azure Integration Services, Logic Apps, Azure Service Bus, APIs, data connectors, container platforms, and Microsoft cloud integration patterns.\n\nStrong communication, problem-solving, troubleshooting, documentation, automation, and stakeholder management skills.\n\n.\nPreferred Education and Experience\n5+ years’ experience supporting Azure DevOps, CI/CD pipelines, cloud platforms, live client environments, application support, or solution delivery roles.\n\nExperience supporting build and release pipelines, infrastructure automation, SIT, end-user coordination, UAT, go-live activities, ticket resolution, and managed services programs.\n\nFamiliarity with Azure DevOps, Git, YAML, PowerShell, Bicep, Terraform, Azure Monitor, Log Analytics, APIs, Azure Integration Services, and Microsoft cloud services.\n\nExperience building support processes, deployment documentation, test plans, knowledge articles, service improvement actions, environment readiness checks, or client readiness plans.\n\nExposure to large complex client sites, Azure integrations, performance investigations,containerisedapplications, infrastructure as code, release automation, or broader Microsoft cloud delivery is desirable.\n\nBachelor’s degree in IT, computer science, business systems, engineering, cloud computing, software development, or related field.\n\nCandidates must be Australian citizens and be eligible to obtain andmaintainan Australian Government security clearance. Existing Australian Government security clearance is highly regarded.\n\nCertifications\nMicrosoft Certified: DevOps Engineer Expert (AZ-400) (desirable)\n\nMicrosoft Certified: Azure Administrator Associate (AZ-104) (desirable)\n\nMicrosoft Certified: Azure Developer Associate (AZ-204) (desirable)\n\nRelevant Microsoft Azure, DevOps, automation, cloud platform, integration, governance, or IT service management certifications\n\n.","description_format":"text","description_chars":5924,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-21T15:19:46Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.588,"p_room":0.75,"age_days":9,"expected_fill_days":13,"reasons":["conf:26","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/avanade-microsoft-devops-support-engineer","json_url":"https://alion.io/job/avanade-microsoft-devops-support-engineer.json","meta":{"generated_at":"2026-10-25T05:33:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7689,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":712684},"rest":"https://alion.io/mcp/rest/get_company?id=712684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favanade-microsoft-devops-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favanade-microsoft-devops-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favanade-microsoft-devops-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avanade-microsoft-devops-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favanade-microsoft-devops-support-engineer"}]}