{"id":2570976,"url":"https://alion.io/job/avance-care-patient-coordinator-2","title":"Patient Coordinator","company":{"id":4421585,"name":"Avance Care","domain":"avancecare.com","url":"https://alion.io/company/avancecare","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chapel Hill, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-14T22:55:53Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-25T21:07:47Z","board_verified":false,"closed_at":"2026-10-25T21:07:47Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Overview\nDiscover a rewarding career path with Avance Care - where innovation meets compassion.\nAvance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we’re looking for passionate individuals to grow with us.\nAs one of North Carolina’s largest independent primary care networks, we’re redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.\nStep into a vital role at the front lines of care. As a Front Desk team member, you’ll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.\nThis is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.\nOur clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.\nWe offer a comprehensive benefits package available on the first of the month following 30 days of employment.\nSelected Responsibilities:\nMeet, greet, and assist patients promptly, efficiently, and in a professional manner\nSet up new patients and update current patients’ information in the EMR system\nSchedule and reschedule appointments, as well as coordinate walk-in patients \nAnswer phone calls promptly and relay messages when necessary\nMaintain the front desk and reception area in an organized, orderly fashion\nCollect co-payments, deductibles, and co-insurances\nProcess referrals and provide complete and accurate referral information to our patients\nBalance cash register and ensure all credit payments are accurate \nExplain fees, services, and policies\nCandidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.\nOther Priorities:\nStrong verbal and written communication\nAbility to maintain confidentiality and integrity \nGrowth mindset \nFlexibility and resilience\nIf you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.\nAll offers of employment are contingent upon the successful completion of a background check and drug screen.\nAvance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, 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