{"id":4036085,"url":"https://alion.io/job/avaso-technology-solutions-information-technology-support-engineer","title":"Information Technology Support Engineer","company":{"id":4442802,"name":"AVASO Technology Solutions","domain":"avasotech.com","url":"https://alion.io/company/avaso-technology-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:20:55Z","employer_posted_date":null,"last_verified_at":"2026-11-10T17:20:55Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Job Opportunity: Onsite Support Engineer at AVASO Technology\nLocation: Pune Maharashtra, India\nEmployment Type: Dispatch\nExperience: 2+ years\nLanguage Known: English, Hindi\nCompany Overview:\nAVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.\n\nPosition Overview:\nWe are seeking an experienced Onsite Support Engineer to join our team in Location: Pune Maharashtra, India. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.\n\nKey Responsibilities:\nProvide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.\nTroubleshoot and resolve hardware, software, and network-related issues.\nInstall, configure, and maintain desktop systems, laptops, and peripherals.\nEnsure the deployment of operating systems, updates, and software packages.\nWork with the IT team to resolve and escalate issues as needed.\nPerform routine system audits and ensure systems are up-to-date and secure.\nProvide end-user training and technical documentation where necessary.\nCollaborate with team members and manage support tickets for various internal stakeholders.\n\nRequired Skills & Qualifications:\n2+ years of experience in Desktop Support or similar roles.\nStrong experience with Windows OS, Mac OS, and Linux environments.\nExperience with Active Directory for user management, group policies, and security.\nProficient with remote desktop tools and troubleshooting techniques.\nExperience with networking protocols (TCP/IP, DNS, DHCP).\nStrong knowledge of MS Office Suite and other productivity software.\nExpertise in hardware diagnostics, repair, and replacements.\nKnowledge of system imaging and software deployment tools (e.g., SCCM, MDT).\nFamiliar with ITIL processes for incident, problem, and change management.\nStrong communication skills, with the ability to explain technical issues to non-technical users.\nAbility to work independently, manage priorities, and meet deadlines in a fast-paced environment.\nLanguage - English and Hindi\n\nMust Have Skills:\nCertification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.\nExperience with cloud-based applications (e.g., Microsoft 365, Google Workspace).\nKnowledge of IT security best practices and protocols.\n\nWhy AVASO Technology\nJoin a dynamic and innovative team with a global presence.\nOpportunities for career growth and continuous learning.\nCompetitive salary and benefits package.\nWork with cutting-edge technologies to shape the future of IT solutions.\n\nHow to Apply:\nReady to take your career to the next level Apply now by clicking the Easy Apply button or send your resume to [HIDDEN TEXT]\n\nAVASO Technology Solutions Equal Employment Opportunity (EEO) Statement\nAVASO Technology Solutions (referred as Avaso) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. 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