{"id":3908804,"url":"https://alion.io/job/avaya-software-consulting-engineer","title":"Software Consulting Engineer","company":{"id":1768372,"name":"Avaya","domain":"avaya.com","url":"https://alion.io/company/avaya-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ArgoCD","optional":false},{"name":"Go","optional":false},{"name":"Node JS","optional":false},{"name":"Agile","optional":true},{"name":"Angular","optional":true},{"name":"Apache Kafka","optional":true},{"name":"Azure","optional":true},{"name":"CI/CD","optional":true},{"name":"Claude","optional":true},{"name":"Cursor","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"Grafana","optional":true},{"name":"Helm","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true},{"name":"MariaDB","optional":true},{"name":"OpenAI Codex","optional":true},{"name":"Prometheus","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"React.js","optional":true},{"name":"Redis","optional":true},{"name":"Rest API","optional":true},{"name":"Scrum","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-07T02:30:29Z","employer_posted_date":null,"last_verified_at":"2026-11-07T02:30:29Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"About Avaya\nAvaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.\nThe Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.\nWe believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.\nLearn more at https://www.avaya.com \nJob Information\nJob Code: 00194005\nJob Family: Research and Development\nJob Function: Software Engineering\nAbout The Opportunity\nRole Overview\n\nBuild high-performance AI-enabled contact center channels (Outbound) with enterprise-scale microservices and responsive frontends using API-first principles and leveraging AI SDLC.Team Charter\n\nCore Domain: Architect and implement Predictive, Progressive, and Preview outbound systems using Go microservices and API-first design.\nAdministration & Configuration: Develop management interfaces and services built on Node.js.\nFull-Stack Autonomy & Deployment: Operate within a self-sufficient team covering end-to-end delivery knowledge of Argo CD is a plus.\nOperations & Observability: Provide customer support and troubleshooting using Grafana and telemetry tools.\n\nEducation & Qualification\n\nB.E. / B.Tech / M.Tech / M.C.A. in Computer Science or equivalent.\n\nExperience Requirements\n\nTotal Experience: 12+ years in architecting, designing, developing, deploying, and troubleshooting cloud API-based microservices (Cloud-Native and Hybrid) & Front End.\nBackend Development: 12+ years of core backend development.\nFull-Stack Experience: 5+ years in full-stack application development.\nAI SDLC Experience: 1+ years using Agents & Skills to perform assessment, planning, implementation, testing, deployment, documentation, and troubleshooting.\nPlatform & DevOps Architecture (Optional): 2+ years of experience in platform/system architecture.\n\nResponsibilities\n\nBackend Architecture & Solution Design: Design, build, and deploy enterprise-scale microservices handling high TPS with ultra-low latency, high resiliency, scalability, observability, and serviceability.\nFrontend Development: Build user interfaces using JavaScript/TypeScript, React/Angular.\nTechnical Leadership & Collaboration: Serve as a technical domain expert, lead system design decisions, review code, and collaborate in Agile/Scrum cross-functional teams.\nOperations & Quality Assurance: Troubleshoot, debug, and resolve issues manage containerized deployments (Docker, Kubernetes, Helm).\nAbout The Requirement\nTechnical Skills & Competencies\n\nBackend: Strong proficiency in Go, Java, Node.js\nFrontend: JavaScript, TypeScript, React, Angular, SDKs\nData Streaming & Databases: Kafka, Redis, MariaDB, MySQL\nArchitecture & Web Services: Microservices architecture, distributed systems design, RESTful APIs\nCloud & DevOps: Hands-on experience with Azure or GCP, Docker, Kubernetes, Helm, CI/CD pipelines, and continuous delivery patterns\nAI Tools & Engineering: Advanced proficiency with AI coding assistants (Codex, Cursor, Claude), prompt engineering, Agentic-based development for planning, assessing, code generation, troubleshooting, and AI-assisted workflow optimization\nQuality Focus: Static Analysis, Load & Performance Profiling & Tuning\nObservability & Serviceability: Experience with Grafana/Prometheus, System Telemetry\nCustomer Care: Debugging & troubleshooting customer issues, root-cause analysis, production troubleshooting, and incident resolution\n\nDomain Expertise\n\nStrong domain background in Telecommunications or Contact Centers (Outbound Contact Center Preferred).\nExperience\n12+ Years of ExperienceEducation\nBachelor degree or equivalent experienceAdvance Degree preferredPreferred Certifications\nFooter\nApplicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.\nAvaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.","description_format":"text","description_chars":4799,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Professional Services","Unified Communications","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-07T05:15:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["seen:0","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/avaya-software-consulting-engineer","json_url":"https://alion.io/job/avaya-software-consulting-engineer.json","meta":{"generated_at":"2026-11-07T10:07:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1768372},"rest":"https://alion.io/mcp/rest/get_company?id=1768372"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favaya-software-consulting-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favaya-software-consulting-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favaya-software-consulting-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avaya-software-consulting-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favaya-software-consulting-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3908804}},{"tool":"search_jobs","arguments":{"company":"avaya.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3908804},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}