{"id":3408783,"url":"https://alion.io/job/avedo-teamleiter-mwd-call-center","title":"Teamleiter (m/w/d) Call Center","company":{"id":668691,"name":"Avedo","domain":"avedo.de","url":"https://alion.io/company/avedo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"C","score":61,"open_postings":183,"ghost_share":0.65,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Novi Sad, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":82000,"period":"year","method":null,"sample_n":19148},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T13:21:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-03T05:30:16Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"Du sprichst sehr gut Deutsch und hast Vorerfahrung in der Branche sowie in der Führung von einem Team? Dann bist du hier genau richtig!\nFür unser Avedo Contact Center in Novi Sad suchen wir dich als Teamleiter (m/w/d) in Vollzeit.\nDeine Benefits\nsicherer Arbeitsplatz in Vollzeit und attraktive Vergütung\n\nflache Hierarchien, kurze Entscheidungswege und vielseitige Gestaltungsmöglichkeit\n\nindividuelle Einarbeitung und fachliche sowie persönliche Entwicklungsmöglichkeiten\n\nhochmotiviertes Team sowie ein kollegiales und angenehmes Miteinander\n\nmodernes und gesundheitsorientiertes Arbeitsumfeld mit höhenverstellbaren Tischen, ergonomischen Stühlen sowie FitPass Mitgliedschaft\n\nflache Hierarchien, kurze Entscheidungswege und wertschätzende Teamkultur\n\nDeine Aufgaben\nFühren eines Teams im Sinne der qualitativen und quantitativen Projektvorgaben\n\nregelmäßige Mitarbeitergesprächen zu allgemeinen, fachlichen und disziplinarischen Themen\n\nOrganisation und Durchführung von regelmäßigen Teammeetings\n\nMonitoring, Screening und Coaching der Mitarbeiter\n\nkonstruktive Mitarbeit und Optimierung im Projekt\n\nSteigerung der Produktivität und Rentabilität\n\nRequirements\nDein Profil\nidealerweise erste Führungserfahrung\n\nsehr gute Deutschkenntnisse in Wort und Schrift\n\nsicherer Umgang mit PC Anwendungen (z.B. MS-Office)\n\nhohes Maß an Beurteilungsvermögen und Durchsetzungsstärke\n\nleistungs- und umsatzorientierte sowie strukturierte Arbeitsweise\n\nhohes persönliches Engagement und die Fähigkeit zur Eigenmotivation\n\nHaben wir dein Interesse geweckt? Dann sollten wir uns unbedingt kennenlernen. Mit über 40 Contact Centern in Deutschland und weltweit sind wir ein starker Partner für unsere Kunden. Damit das gelingt, steht Teamwork bei uns an erster Stelle. Gemeinsam sorgen wir dafür, dass wir nicht nur erfolgreich sind, sondern auch bessere Kundenerlebnisse gestalten.\nAlso, worauf wartest du noch? Dann bewirb dich jetzt als Teamleiter (m/w/d) bei Avedo Novi Sad. Wir freuen uns auf dich!\nSämtliche Bezeichnungen richten sich an alle Geschlechter.","description_format":"text","description_chars":2049,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-28T17:01:55Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/avedo-teamleiter-mwd-call-center","json_url":"https://alion.io/job/avedo-teamleiter-mwd-call-center.json","meta":{"generated_at":"2026-11-03T07:07:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668691},"rest":"https://alion.io/mcp/rest/get_company?id=668691"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favedo-teamleiter-mwd-call-center"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favedo-teamleiter-mwd-call-center"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favedo-teamleiter-mwd-call-center"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avedo-teamleiter-mwd-call-center\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favedo-teamleiter-mwd-call-center"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3408783}},{"tool":"search_jobs","arguments":{"company":"avedo.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3408783},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}