{"id":824818,"url":"https://alion.io/job/avela-charter-program-manager","title":"Charter Program Manager","company":{"id":669552,"name":"Avela Corporation","domain":"avela.com","url":"https://alion.io/company/avela","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SAS","optional":true},{"name":"SPSS","optional":true},{"name":"Stata","optional":true}],"status":"live","first_seen_at":"2026-05-15T05:31:08Z","employer_posted_date":"2026-05-23","last_verified_at":"2026-10-18T09:01:40Z","board_verified":true,"closed_at":null,"days_open":156,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":155},"description":"Avela is an award-winning platform for families to navigate their child’s educational journey. Parents can find, apply, and register for schools and programs for their children, all from a common application system with saved profiles. Avela also powers backend admissions and operational workflows, making it easy for schools, districts, and educational providers to equitably serve students. \nRole\nWe are excited to expand our Client Services team to serve new and existing charter school clients. We are looking for someone with hands-on experience in charter school enrollment/operations who is also technically adept -- someone who is ready to share their expertise and best practices with others but is also eager to go deep into software configurations and data analysis. \nLocation\nWe’re a semi-remote company with hubs in San Francisco and Boston.\nResponsibilities\n60% Implementation - You’ll lead implementation projects with new charter customers, developing and managing the project plan and deliverables. \n15% Customer Support - You’ll directly support multiple customers post-launch with their use of Avela, through training, troubleshooting issues, software configuration, data manipulation and analysis, and identifying opportunities for improving their processes.\n15% Business Development - You’ll support efforts to bring in new clients and expand our relationship with existing clients.\n 10% Operational - As a growing startup, we all pitch in to do whatever it takes to build our organization!\nQualifications\nStrength and experience in each of the above job responsibilities.\n4+ years of professional experience, at least 2 of which are in PK-12 charter school/CMO operations or administration.\nAdept at prioritizing and managing a high volume of concurrent clients across different stages of onboarding, implementation, and renewal.\nCustomer-centric mindset: creative problem-solving skills; proven record of negotiating competing (and conflicting) stakeholder perspectives; ability to balance customer requests with product priorities and business needs.\nQuantitative skills, including experience gathering and cleaning data, analyzing large datasets, and presenting results/insights to a non-technically savvy audience.\nComfort with engaging in sales and marketing functions: leading product demos, boothing at events, managing account renewals, discussing expansion opportunities with existing clients, and so forth.\nExcellent communicator, including written and oral.\nEntrepreneurial spirit and drive, extraordinary comfort with ambiguity, enjoyment wearing many hats.\nAmong the best at what you do with a growth mindset and desire to constantly improve.\nPassion for education, equity, and social impact.\nLegal ability to work in the US and willingness to work continental US hours.\nNice To Haves\nStrong preference for candidates with one or more of the following skillsets: Experience with student enrollment and/or student recruitment\nExperience managing multiple clients simultaneously\nExperience collaborating with technical teams (e.g., software engineering, IT) \nExperience with a statistical software package (e.g., Stata, SAS, SPSS, R)\n\nCompensation \n$90,000 - $130,000 \nNote on salary range: Upper end of the salary range is intended for candidates with 5+ years as an enrollment leader at a large charter management organization.","description_format":"text","description_chars":3363,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale"],"lifecycle":[{"event":"open","at":"2026-09-12T14:06:34Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.231,"p_room":0.28,"age_days":155,"expected_fill_days":21,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/avela-charter-program-manager","json_url":"https://alion.io/job/avela-charter-program-manager.json","meta":{"generated_at":"2026-10-18T09:25:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14047,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669552},"rest":"https://alion.io/mcp/rest/get_company?id=669552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favela-charter-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favela-charter-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favela-charter-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avela-charter-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favela-charter-program-manager"}]}