{"id":3803046,"url":"https://alion.io/job/avenga-principal-tmt-bss-for-netcracker","title":"Principal TMT BSS for Netcracker","company":{"id":181252,"name":"Avenga","domain":"avenga.com","url":"https://alion.io/company/avenga","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":78,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Skopje, North Macedonia","Bitola, North Macedonia","Ohrid, North Macedonia","Banja Luka, Bosnia and Herzegovina","Istanbul, Turkey","İzmir, Turkey","Vietnam"],"countries":["MK","BA","TR","VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false}],"status":"closed","first_seen_at":"2026-10-06T07:49:17Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-09T15:37:21Z","board_verified":false,"closed_at":"2026-11-09T15:37:21Z","days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets. \nCore skills you’ll bring\nProduction monitoring, daily health checks, and availability management\n\nExperience with Netcracker\n\nIncident and problem management, including P1/P2 incidents and root cause analysis\n\nTechnical and functional production support, with SLA/KPI adherence\n\nCI/CD deployments, environment management, and change/release processes\n\nBackup, recovery, security, and service request management\n\nNice-to-have\nExperience with automated scaling and capacity management\n\nKnowledge of backup retention policies and Business Continuity Planning (BCP)\n\nExperience with production/non-production environment synchronisation and data refreshes\n\nFamiliarity with performance tuning and recurring incident prevention\n\nThe impact you'll create\nEnsure application availability, reliability, and smooth production operations\n\nResolve incidents within SLA, improve first-time resolution, and reduce MTTR\n\nDrive root cause analysis and prevent recurring issues through problem management\n\nEnsure safe deployments, effective backup and recovery, and compliance with security policies\n\nMaintain service quality through proactive monitoring and SLA/KPI reporting\n\n What supports your journey\nPeople are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. 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