{"id":188116,"url":"https://alion.io/job/avepoint-site-reliability-engineer-sre-govtech","title":"Site Reliability Engineer (SRE) (GovTech)","company":{"id":95172,"name":"AvePoint","domain":"avepoint.com","url":"https://alion.io/company/avepoint-us","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":275,"ghost_share":0.247,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":150,"computed_at":"2026-10-21T05:46:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":198},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"GitLab","optional":false},{"name":"GitLab CI","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Helm","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Kustomize","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Chaos Engineering","optional":true},{"name":"Service Mesh","optional":true}],"status":"live","first_seen_at":"2025-04-09T09:59:59Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T19:46:41Z","board_verified":true,"closed_at":null,"days_open":560,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":559},"description":"We are seeking a skilled and passionate Engineer to join our team to build and operate a Whole-of-Government (WoG) runtime platform.\nAs a Site Reliability Engineer, you will be responsible for designing and operating GitLab, AWS and Kubernetes-based infrastructure and solutions that power our platform, to ensure the stability, scalability, and performance of our runtime platform.\nResponsibilities:\nAs a Site Reliability Engineer, you will be responsible for:\nToil Reduction & Automation\nIdentify repetitive tasks and develop automation via CI/CD pipelines, ensuring integration with cross-functional teams to reduce manual intervention and improve operational efficiency.\nObservability & System Health\nImplement comprehensive observability solutions (logs, metrics, traces, alerts) around the four Golden Signals (latency, traffic, errors, saturation), and build automation for proactive system health assessments and self-remediation.\nProduction Support & Incident Management\nParticipate in on-call rotations, promptly respond to incidents to minimize MTTR, and conduct thorough post-incident reviews to implement preventive measures and improve system resilience.\nSecurity & Compliance\nDesign and implement solutions that are secure and compliant by collaborating with dedicated security teams, conducting regular audits, and integrating advanced vulnerability scanning tools.\nMaintenance, Optimisation & Performance\nIdentify and resolve performance bottlenecks and operational issues, define and track KPIs (e.g., MTTR, system uptime, cost efficiency), and drive ongoing optimisation efforts.\nStrategic Customer Engagement\nAct as a technical advisor for tenants, guiding them on containerization, and best practices for cloud-native deployments, and participating in strategic initiatives to enhance platform scalability and performance.\nKnowledge Sharing & Documentation\nDevelop and maintain detailed playbooks, runbooks, and documentation to facilitate team-wide knowledge sharing, streamline incident response, and ensure that critical processes are well understood across the team.\nContinuous Learning & Innovation\nStay current with the latest AWS, Kubernetes, and industry developments, and proactively recommend improvements and innovative solutions to maintain a competitive and reliable platform.\nRequirements:\nBachelor's degree or Diploma in Computer Science, Engineering, or a related field (or equivalent experience).\nProven experience as a Site Reliability Engineer or similar role, with a strong background in containerization, orchestration, and cloud-native technologies.\nProven ability to troubleshoot and resolve complex technical issues in containerized applications.\nDemonstrated experience with incident management, including post-incident reviews and continuous improvement.\nStrong documentation skills and experience in knowledge sharing across teams.\nDeep understanding of AWS, Kubernetes (including AWS EKS), and operational best practices, with familiarity in multi-cloud or hybrid environments.\nSolid grasp of networking, security, and storage in both AWS and Kubernetes contexts.\nExperience integrating Kubernetes with AWS cloud technologies (e.g., Secrets Manager, Load Balancers) and using infrastructure-as-code (Terraform or similar).\nHands-on experience with containerization tools (Kubernetes, Kustomize, Helm) and automation scripting (Go, Python, Bash, or equivalent).\nAbility to write and maintain automated tests or conduct thorough manual testing for automation scripts, ensuring the reliability and effectiveness of automated solutions.\nFamiliarity with CI/CD tools (GitLab CI/CD, ArgoCD) and version control systems (Git).\nExperience with observability/monitoring tools (Prometheus, Grafana, ELK Stack) and defining SLOs and Error Budgets.\nCertifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) are a plus.\nExperience with developing Kubernetes operators using Go, service mesh technologies, and Chaos Engineering is a plus.\nSoft skills:\nProactive in identifying problems and recommending strategic solutions.\nExcellent problem-solving skills with a robust analytical mindset.\nClear, concise, and effective communication skills; adept at collaborating across crossfunctional teams, including development, security, and customer-facing groups.\nAbility to remain calm and effective under pressure, especially during incident response.\nAdaptability to rapid change with a continuous learning mindset, sharing knowledge to foster team growth.\nCustomer-focused with the ability to translate technical insights into understandable, actionable guidance.\nLeadership and mentoring capabilities, contributing to the development of a resilient and collaborative team environment are a plus.\nAny personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy 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