{"id":227572,"url":"https://alion.io/job/avepoint-solution-engineer-msp-cloud-marketplace","title":"Solution Engineer, MSP & Cloud Marketplace","company":{"id":95172,"name":"AvePoint","domain":"avepoint.com","url":"https://alion.io/company/avepoint-us","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":281,"ghost_share":0.253,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":145,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":181000,"period":"year","method":"role_country_seniority_unknown","sample_n":235},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-02T14:04:45Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-24T16:28:40Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":51},"description":"About AvePoint: \nBeyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. \nAt AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! \nAbout the role \nThe Solutions Engineer is the technical lead for AvePoint's Elements MSP business. Working alongside Partner Development Managers, distribution teams and strategic MSP partners, you will turn AvePoint technology into repeatable, scalable managed services that partners can take to market through cloud marketplaces. \nThis is not a traditional product demonstration role. You will combine technical expertise, commercial awareness and partner enablement to help MSPs validate the opportunity, design their service, secure their first customers and build the capability to sell, demonstrate and deliver independently. Your success will be measured by technically activated partners, marketplace ARR influenced, opportunity conversion and the speed at which partners become self-sufficient. \nMISSION: Build technically capable MSP partners that can create, transact and scale repeatable AvePoint managed services through cloud marketplaces. \nWhat you will be doing \nPartner solution design and service creation \nLead technical discovery with prospective and existing MSP partners to understand their service strategy, technical estate, customer needs and routes to market. \nHelp partners design, package and launch repeatable managed services using AvePoint Elements, including the technical architecture, service scope, operating model and customer value proposition. \nCreate standardised demonstration, proof-of-concept, deployment and onboarding patterns that partners can reuse across customers. \nAdvise partners on how AvePoint capabilities can help their customers reduce cost, strengthen security and governance, improve resilience and increase business agility. \nTechnical pre-sales and opportunity conversion \nAct as the technical lead across qualified Elements opportunities, from discovery and solution validation through evaluation and technical closure. \nDeliver compelling solution overviews, demonstrations, technical deep dives, workshops and proofs of concept for partners and, where strategically appropriate, their customers. \nTranslate business and technical requirements into a clear solution recommendation, success criteria and mutual technical action plan. \nIdentify and resolve technical risks early, while maintaining momentum and clear ownership through the evaluation process. \nContribute to proposals and responses to RFIs and RFPs, clearly connecting AvePoint technology to measurable customer and partner outcomes. \nPartner activation and self-sufficiency \nBuild structured enablement plans that move partners from initial training to independent selling, demonstrating, onboarding and delivery. \nCoach partner sales and technical teams through their first opportunities, then progressively transfer capability to the partner. \nCreate practical technical assets, playbooks and reusable content that shorten time to first transaction and reduce dependency on AvePoint resources. \nAssess partner technical readiness, identify capability gaps and agree clear actions with the Partner Development Manager. \nDistribution and marketplace scale \nWork with the Distribution Business Manager and distributor technical teams to create scalable partner recruitment, onboarding and enablement programmes. \nSupport technical readiness for cloud marketplace transactions and help partners understand the technical requirements of the marketplace-led service model. \nEnable distributor technical resources to support repeatable partner activation and reduce the need for direct AvePoint involvement in every opportunity. \nShare feedback on recurring technical blockers, partner needs and marketplace friction to improve the overall Elements operating model. \nCross-functional collaboration and market insight \nPartner closely with Partner Development Managers to qualify where technical investment will have the greatest commercial impact. \nCollaborate with Product, Marketing, Customer Success, Services and Support to provide a consistent partner journey and ensure clean handovers. \nSupport selected workshops, webinars, trade shows and partner events where there is a clear recruitment, activation, pipeline or ARR outcome. \nCapture and communicate partner feedback, competitive insight, customer requirements and emerging market trends to relevant internal teams. \nHow success will be measured \nPerformance will be assessed through a balanced set of commercial, conversion and partner-capability outcomes. Measures may include: \nMarketplace ARR and qualified pipeline technically influenced. \nNumber of MSP partners reaching agreed technical activation milestones. \nTime from qualified partner recruitment to technical readiness, first opportunity and first transaction. \nTechnical win rate and proof-of-concept to close conversion. \nNumber of repeatable managed services successfully designed and launched with partners. \nPartner self-sufficiency, including the ability to demonstrate, scope, onboard and deliver without routine AvePoint intervention. \nQuality and reuse of technical assets, enablement content and deployment patterns. \nPartner and internal stakeholder feedback on technical leadership, responsiveness and commercial impact. \nRole boundaries and ways of working \nThe role works across the partner lifecycle, but ownership remains clear: \n\nRole \n\nPrimary accountability \n\nPartner Development Manager \n\nPartner recruitment, qualification, commercial development, pipeline ownership and partner growth plan. \n\nSolutions Engineer \n\nTechnical qualification, solution design, service creation, technical validation, opportunity progression and partner technical self-sufficiency. \n\nDistribution Business Manager \n\nStrategic distributor relationship, joint business plan, prioritisation and scaled execution through distribution. \n\nPartner Success \n\nPost-activation adoption, ongoing partner engagement, service growth and partner performance. \n\nServices and Support \n\nImplementation services and post-sale technical support, according to the agreed engagement and support model. \n\nOperating principle: Direct end-customer support should be prioritised where it helps activate a strategic partner, establish a repeatable service or reference, or progress a material marketplace opportunity. The role is not intended to become an unlimited technical resource for every partner-led transaction. \nWhat we're looking for \nExperience in a solutions engineering, technical pre-sales, partner engineering, cloud consulting or similar customer-facing technical role. \nStrong understanding of the MSP operating model and how ISVs work with MSPs, distributors, CSPs, VARs and systems integrators. \nAbility to connect technical capability to a partner business model, customer outcome and recurring revenue opportunity. \nConfident and engaging presentation, discovery, facilitation and demonstration skills across business and technical audiences. \nCommercial awareness and the judgement to prioritise technical effort against qualified opportunities and partner potential. \nAbility to simplify complex requirements and build repeatable services, technical patterns and enablement content. \nStrong stakeholder management, written communication and collaboration skills. \nA self-motivated, adaptable approach and the ability to work effectively in a fast-changing, partner-led environment. \nBA/BS degree in Computer Science, Technology, Engineering or a related field, or equivalent relevant experience. \nTechnical experience \nPractical experience with Microsoft 365 administration, security, governance, backup, migration or compliance solutions. \nUnderstanding of multi-tenant cloud service delivery and the operational requirements of MSPs. \nWorking knowledge of Microsoft 365, Azure, Entra ID, Teams, OneDrive, SharePoint Online and Microsoft Purview. \nFamiliarity with cloud marketplaces, Microsoft CSP motions and SaaS subscription models. \nExperience building demonstration, proof-of-concept and onboarding environments. \nUnderstanding of APIs, automation, integrations and repeatable deployment approaches. \nBroader knowledge of AWS, Google Cloud, Google Workspace, Windows Server, SQL Server, networking and hybrid environments is advantageous. \nWhat good looks like \nYou are technically credible, commercially curious and comfortable operating through partners. You do not simply deliver a strong demonstration; you help an MSP turn the technology into a service it can repeatedly sell and deliver. You know when to go deep, when to standardise and when to transfer ownership to the partner. You focus your time where it can create measurable pipeline, conversion, partner capability and marketplace ARR. \nWhy join AvePoint? \nYou will have the opportunity to shape how AvePoint scales its Elements MSP business, working across technology, partner strategy and commercial execution. You will help partners build valuable cloud services, develop your expertise across a broad technology portfolio and play a visible role in a growing marketplace-led business. \nAny personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.","description_format":"text","description_chars":10121,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces","Data Governance & Catalogs","Security Compliance","Backup & Disaster Recovery"],"lifecycle":[{"event":"open","at":"2026-09-05T09:27:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.836,"p_room":0.72,"age_days":51,"expected_fill_days":145,"reasons":["conf:1","velocity","win:mid","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/avepoint-solution-engineer-msp-cloud-marketplace","json_url":"https://alion.io/job/avepoint-solution-engineer-msp-cloud-marketplace.json","meta":{"generated_at":"2026-10-24T18:20:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26687,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":95172},"rest":"https://alion.io/mcp/rest/get_company?id=95172"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favepoint-solution-engineer-msp-cloud-marketplace"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favepoint-solution-engineer-msp-cloud-marketplace"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favepoint-solution-engineer-msp-cloud-marketplace"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avepoint-solution-engineer-msp-cloud-marketplace\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favepoint-solution-engineer-msp-cloud-marketplace"}]}