{"id":2283524,"url":"https://alion.io/job/averna-field-service-engineer","title":"Field Service Engineer","company":{"id":1047891,"name":"Averna","domain":"averna.com","url":"https://alion.io/company/averna","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yokohama, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5064},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T15:38:46Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-13T03:59:21Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"As of January 2026, Averna and Spherea joined forces to form the Spherea Group. A global Test & Quality Solution leader, Averna Powered by Spherea partners with product designers, developers and manufacturers to help them achieve higher product quality, accelerate time to market and protect their brands by covering and offering solutions and expertise for the entire product lifecycle.\nAverna Powered by Spherea offers specialized expertise and innovative test, vision inspection, precision assembly and automated solutions that deliver substantial technical, financial and market benefits for clients in the aerospace, automotive, consumer electronics, defense, energy, industrials, medical devices & life sciences, semiconductor, telecom and transportation industries.\nTheir solutions include prototyping & consulting, precision assembly & production, automated test solutions, in-line test systems, test system replication, and test platforms & products. Averna Powered by Spherea’s expertise ranges from vision systems, specialized battery test, RF & microwave and fiber optics to robotics & motion, instrumentation, control systems, and data management.\n The Field Service Engineer in a few words\nJob Summary\nProvide onsite services support as assigned projects / tasks (installation, maintenance, troubleshooting, modification, re-location …)\nProvide engineering consulting / solution to customer.\nSupport assembly equipment at the facilities assigned by FS Manager or FS Trainer\nFull-time permanent position (6-month probationary period)\nEssential Duties & Responsibilities\nComply with Averna Code of Conduct, customer site protocols and NDA requirements.\nPerform installation, setup, retrofit, relocation and maintenance activities at customer sites.\nTroubleshoot equipment and process issues and implement corrective actions.\nProvide onsite sustain support (OSS) and preventive maintenance activities.\nSupport development of SOPs, work instructions and best practices.\nTrain and mentor new engineers and technicians.\nPrepare daily reports, travel reports and expense documentation.\nSupport assembly activities assigned by management.\nMaintain company tools, equipment and PPE in good condition.\nWork safely and promote a strong safety culture at all times.\n Minimum Qualification and required work experience\n Education:Associate degree or higher (e.g., technical college / KOSEN graduate or above) in engineering discipline, or equivalent technical work experience (minimum 3 years).\n\nExperience:1-2+ years in field service, installation, maintenance, manufacturing equipment, automation, semiconductor equipment or related industries or 3 yrs if no engineering degree. \n\n Language:Japanese communication capability required; JLPT N3 or above at the time of joining with the expectation to achieve JLPT N2 or BJT >400 within 2 years.\n- JLPT N2 or higher preferred, or equivalent experience in customer communication and technical reporting in Japanese.\nEnglish communication skills preferred (TOEIC 500+ recommended).\n\nAbility to read technical drawings, manuals and engineering documentation.\nKnowledge of mechanical, electrical, automation, mechatronics, pneumatic and industrial chemical handling.\nStrong troubleshooting, analytical and problem-solving skills.\nAbility to work independently and within multicultural teams.\nWillingness to travel frequently within Japan and internationally.\nTechnical/Functional Competency:\nAbility to interpret and apply engineering documentation such as schematics, wiring diagrams, and equipment specifications beyond basic reading comprehension.\nUnderstanding of semiconductor manufacturing environments, including cleanroom protocols and equipment handling requirements.\nAbility to follow structured procedures such as checklists, SOPs, and work instructions with high consistency and accuracy.\nCompetency in documenting technical findings, equipment conditions, and corrective actions in a clear and structured manner.\nAbility to support equipment assembly, subsystem integration, and manufacturing-area tasks with attention to detail and process discipline.\nResponsible management of tools, PPE, and assigned equipment, ensuring proper care, calibration awareness, and accountability.\nAbility to adapt to diverse customer environments, operational rules, and site-specific requirements.\nFlexibility to work night shifts, weekends, extended hours, and adjust to customer production schedules.\nAbility to remain calm, structured, and effective during escalations, urgent issues, or high-pressure situations.\nStrong adherence to safety management principles, including risk assessment and hazard prediction (KY).\nMENTAL & PHYSICAL DEMANDS:\nMental Requirements\nStrong sense of responsibility, accountability, and professional conduct.\nCommitment to safety, quality, and continuous learning.\nAbility to maintain focus and attention to detail in fast-paced or high-pressure environments.\nDemonstrates initiative, carefulness, honesty, and a studious work approach.\nAbility to work shifts, weekends, and extended hours during critical project phases.\nWillingness to travel for long-term domestic and international assignments.\nPhysical Requirements & Working Conditions\nMaintains the level of physical fitness required for domestic and international travel.\nAble to provide a medical fitness certificate when required for customer site access or travel assignments.\nAble to work in semiconductor manufacturing facilities, cleanrooms, and other specialized environments.\nWilling and able to work night shifts, weekends, and non-standard business hours when needed.\nWilling and able to travel frequently, including long-term international assignments (up to 3-6 months).\nWorks at Averna office under standard hours or follows customer site schedules as required.\n What’s in It for You\nComprehensive social insurance coverage\nTransportation allowance\nOvertime and holiday work pay\nAnnual health examinations\nCompany-sponsored professional certification and licensing support\nComprehensive training and development programs, including OJT and technical training\nCompany-provided uniforms and safety equipment\nOpportunities to work on international projects and collaborate with global teams\nAccess to Benefit Station employee welfare and discount programs\nBe part of a company that puts ESG at the heart of its mission, for people, planet, and performance\nWorking Condition\nStandard work hours: 9:00 AM - 6:00 PM\nWork schedules at customer sites, including semiconductor cleanrooms and high-tech manufacturing facilities, may vary based on customer operational requirements and shift schedules.\nDomestic and international travel may be required depending on project assignments.\nAverage overtime: approximately 10-20 hours per month, depending on project requirements\nSafety and technical training may be provided as required by specific customer sites or project assignments.\nCompany-provided PPE and commitment to a safe working environment.\nWork Location\nWork location may vary by project\nProject-based assignments at customer sites across Japan (including but not limited to Shiga, Mie, Yamanashi, Iwate) and overseas locations such as South Korea and the United States may be required depending on project needs.\nAll business travel expenses, including transportation and accommodation, are fully covered by the company\nAverna is committed to employment equity and to encouraging diversity and inclusion. We are pleased to consider all qualified applicants for employment, regardless of race, color, religion, sexual orientation, gender, national origin, age, disability, veteran status, or any other legally protected status.","description_format":"text","description_chars":7674,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":true}]},"benefits":["Continuous learning","Equity","Insurance coverage"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Test & Measurement Instruments","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-11T12:40:54Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.771,"p_room":0.75,"age_days":21,"expected_fill_days":30,"reasons":["conf:1","win:late"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/averna-field-service-engineer","json_url":"https://alion.io/job/averna-field-service-engineer.json","meta":{"generated_at":"2026-10-13T15:07:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1047891},"rest":"https://alion.io/mcp/rest/get_company?id=1047891"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faverna-field-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faverna-field-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faverna-field-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/averna-field-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faverna-field-service-engineer"}]}