{"id":1128958,"url":"https://alion.io/job/avery-dennison-corporation-it-infrastructure-technician","title":"IT Infrastructure Technician","company":{"id":4574,"name":"Avery Dennison Corporation","domain":"averydennison.com","url":"https://alion.io/company/avery-dennison","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":33,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Greenfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":50000,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-22T18:19:41Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T04:36:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Why join Avery Dennison\nWe are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at www.averydennison.com.\nBenefits\nAt Avery Dennison, some of the great benefits we provide are:\nInclusive Healthcare: Access to our large network of medical and behavioral health professionals.\n\n401(k) Retirement Plan: You receive an automatic contribution of 3% of eligible pay (even if you contribute $0) plus a matching contribution of 50% on the first 7% of eligible pay you contribute.\n\nLife Insurance: Basic Life Insurance (Company paid): Provides twice your base annual salary up to a $50,000 maximum at no cost to you.\n\nPaid Time Off: We offer a generous vacation program that varies based upon your experience and position within Avery Dennison.\n\n About the role\nAs an IT Infrastructure Services Associate at Avery Dennison, you will serve as the primary contact within Network, Telephony, Platform, or Digital Workplace Services for the enterprise, business units, other IT functions, and vendors. In this role, you will be responsible for the oversight and support of service provisioning, performance assurance, operational escalation management, project fulfillment, and providing consulting guidance. You will evaluate infrastructure needs, contribute to solution recommendations for site networking and telephony implementations, and support end-users with troubleshooting and issue resolution in an open, collaborative environment.\nKey Responsibilities\nThis role is an on-site position based in Greenfield, IN.\nServe as the primary contact for Network, Telephony, Platform, or Digital Workplace Services across enterprise IT teams, business units, and external vendors.\n\nManage oversight and support for service provisioning, performance assurance, operational escalations, and project fulfillment.\n\nConduct performance analysis and capacity planning to provide infrastructure insights and recommendations to business leaders.\n\nCollaborate with local GTS teams and suppliers for site Networking and Telephony Services implementations, refreshes, and technology updates.\n\nSupport end-users with technical troubleshooting and issue resolution while maintaining alignment with data, communication, and security policies.\n\nYou are Customer-Centric: You don’t just fix computers; you improve the Digital Employee Experience (DEX). You listen to business needs and translate them into technical solutions that actually work for people.\n\nYou Bridge the IT/OT Divide: You are just as comfortable troubleshooting a server in a data center as you are supporting an industrial scanner on a noisy factory floor.\n\nWhat You Bring\nDeep Technical Depth: 3-5 years of experience troubleshooting computer, server, and network systems. You have a solid grasp of networking (LAN/WAN) and hardware technology.\n\nDigital Fluency: You are an expert in modern collaboration tools (Google Workspace) and have a foundational understanding of Cloud Computing and Cybersecurity standards.\n\nCommunication Mastery: You can explain complex technical issues to non-technical stakeholders in both Spanish and English, ensuring everyone is aligned.\n\nThe ITIL Mindset: You understand the value of the process. You use ITIL best practices to optimize incident resolution and problem prevention.\n\n Qualifications\nProfessional experience supporting or managing network, telephony, platform, or digital workplace infrastructure services.\n\nStrong technical expertise in conducting infrastructure needs analysis, capacity planning, and performance assurance.\n\nProven problem-solving and project management capabilities with experience handling IT infrastructure implementations and operational escalations.\n\nOutstanding verbal and written communication skills with a track record of building collaborative relationships with cross-functional teams and suppliers.\n\nDemonstrated ability to display agility, deliver high-quality work, and maintain strong cybersecurity awareness.\n\n Equal Opportunity Employer\nAvery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.\nReasonable Accommodations Notice\nIf you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or  to discuss reasonable accommodations.\nIdentity Verification Notice\nTo maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.\nPre-employment Screening Notice\nAs part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.","description_format":"text","description_chars":5872,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Generous vacation","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Business Development","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-09-22T23:56:10Z"}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:5","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/avery-dennison-corporation-it-infrastructure-technician","json_url":"https://alion.io/job/avery-dennison-corporation-it-infrastructure-technician.json","meta":{"generated_at":"2026-09-24T05:44:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}