{"id":2040185,"url":"https://alion.io/job/avesis-provider-relations-supervisor-dental","title":"Provider Relations Supervisor - Dental","company":{"id":2930397,"name":"Avesis","domain":"myavesis.com","url":"https://alion.io/company/myavesis","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55790,"max":92990,"currency":"USD","period":"year","gross":null,"usd_annual":92990},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:36:36Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T14:04:48Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Join us for an exciting career with the leading provider of supplemental benefits!\n\nOur Promise\nThrough skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.\n\nAs a Provider Relations Supervisor - Dental at Avesis, you will lead the day-to-day performance and development of the dental Provider Relations team while supporting key network management activities. This role serves as a bridge between Avesis and the participating dental provider network, promoting strong provider relationships, operational effectiveness, network adequacy, provider engagement, and member access to care.This role is ideal for a proactive leader who combines people leadership, relationship management, data-informed decision-making, and cross-functional collaboration. The Supervisor helps translate provider and network insights into practical actions that improve provider experience, network effectiveness, compliance, and service to members.\n\nIn this role, you will supervise and develop the dental Provider Relations team, establish consistent operating practices, and ensure timely resolution of complex provider matters. You will also oversee aspects of network management, including monitoring provider capacity, performance, network composition, geographic access, and recurring operational trends. Working closely with Network Recruitment, Credentialing, Claims, Customer Service, Utilization Management, Clinical Management, Account Management, and other partners, you will help identify coverage gaps, support contracting and credentialing coordination, improve provider adoption of tools and processes, and implement solutions that strengthen provider engagement, member access, and overall network effectiveness.\nFunctional:\nAssist the Provider Relations Manager with oversight of the dental Provider Relations function, driving a positive provider experience, provider satisfaction, operational consistency, and effective network performance\nLead, coach, and develop assigned Provider Relations staff through regular team meetings, individual check-ins, performance feedback, career development, and support for team engagement and morale.\nServe as a subject matter expert and escalation point for complex provider, claims, contract, credentialing, directory, and operational issues, ensuring timely research, appropriate routing, resolution, and communication.\nHold staff accountable for departmental, quality, productivity, service, documentation, and individual performance measures, and use results to identify coaching and process-improvement opportunities.\nOversee provider outreach, education, orientation, and engagement activities across applicable dental product lines, including in-person, virtual, telephone, and email interactions.\nEnsure providers receive training and guidance that promotes self-service and effective use of available tools for eligibility, claims submission, payment, prior authorization, directories, portals, and other administrative processes.\nOversee the quality and timeliness of provider interaction records, outreach documentation, office visit notes, concerns, action items, and issue-resolution activities in accordance with departmental standards.\nMonitor provider capacity, performance, network adequacy, geographic access, network composition, and market conditions to identify systemic gaps and opportunities to improve member access to care.\nPartner with Network Recruitment to support provider contracting activities, recruitment priorities, network expansion, and adequacy-related initiatives based on identified network needs.\nPartner with Credentialing to support timely provider credentialing and recredentialing activities, document intake, inquiry resolution, and escalation of barriers affecting network participation.\nAnalyze provider, claims, directory, access, and operational data to identify trends, recurring issues, performance concerns, and opportunities for corrective action or workflow improvement.\nSupport provider adoption of portals, digital tools, electronic transactions, and standardized processes that improve administrative efficiency, directory accuracy, provider engagement, and operational effectiveness.\nPartner cross-functionally to develop and implement operational and network solutions that enhance provider experience, access to care, regulatory and contractual compliance, and overall network effectiveness.\nIdentify recurring provider issues and process breakdowns, escalate risks appropriately, and lead or support corrective actions and continuous-improvement initiatives.\nAttend work-related events and conferences while representing the organization and brand in a professional manner.\nPerform other duties and support special projects related to Provider Relations and network management as assigned.\nCore:\nIntermediate PowerPoint skills required; ability to highlight details, provide visual structure using themes, importing Excel data, adding links, playing video files, using animation, and preparing for a live slideshow.\nIntermediate proficiency in Microsoft Excel, Word, PowerPoint, OneNote, databases, and systems used for provider documentation and data analysis.\nMicrosoft applications and other windows-based applications to include a moderate level in Microsoft Excel, Microsoft Word, Microsoft OneNote, and databases.\nWorking knowledge of dental health plan operations, provider contracts and agreements, claims, credentialing, contracting, provider directories, and network adequacy principles.\nAbility to evaluate provider performance, network adequacy, geographic access, capacity, and operational metrics and translate findings into clear priorities and action plans.\nAbility to analyze network composition and market conditions to identify recruitment, expansion, retention, and provider coverage opportunities.\nAbility to communicate data-informed network and provider insights to leadership and cross-functional partners through clear written summaries, reports, spreadsheets, and presentations.\nBehavioral:\nCollegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth. \nInitiative: readiness to lead or take action to achieve goals.\nCommunicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.\nMember-focused: going above and beyond to make our members feel seen, valued, and appreciated.\nDetail-oriented and thorough: managing and completing details of assignments without too much oversight.\nFlexible and responsive: managing new demands, changes, and situations.\nCritical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.\nIntegrity & responsibility: acting with a clear sense of ownership for actions, decisions and keeping information confidential when required.\nCollaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.\nMinimum Qualifications:\nHigh School Diploma or equivalent. (Prefer associate degree or higher); experience may substitute for education.\n3+ years of dental provider relations, dental health plan operations, network management, or related experience in government and/or commercial lines of business.\n1+ years of leadership experience, including direct supervision, team leadership, project leadership, process ownership, or comparable responsibility.\nA valid driver's license with proof of auto insurance and the ability to use your own vehicle.\nAt Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:\nZone A: $55,790.00-$92,990.00\nZone B: $60,810.00-$101,350.00\nZone C: $65,420.00-$109,040.00\n\nFLSA Status: Salary/ExemptThis role may also be eligible for benefits, bonuses, and commission.\nPlease visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.\nWe Offer\nMeaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.\nCompetitive compensation package.\nExcellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.\nLife and disability insurance.\nA great 401(k) with company match.\nTuition assistance, paid parental leave and backup family care.\nDynamic, modern work environments that promote collaboration and creativity to develop and empower talent.\nFlexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.\nEmployee Resource Groups that advocate for inclusion and diversity in all that we do.\nSocial responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.\nHow To Stay Safe\nAvēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.\nAvēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom.\nWe urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to .\nTo learn more about protecting yourself from fraudulent activity, please refer to this article link (https://consumer.ftc.gov/articles/how-avoid-scam). If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: https://reportfraud.ftc.gov/#/) with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.\nEqual Employment Opportunity\nAt Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!","description_format":"text","description_chars":11813,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Dental Clinics"],"lifecycle":[{"event":"open","at":"2026-10-07T17:36:36Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.747,"p_room":0.75,"age_days":17,"expected_fill_days":25,"reasons":["conf:39","win:late","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":92990,"is_top_pay":true},"html_url":"https://alion.io/job/avesis-provider-relations-supervisor-dental","json_url":"https://alion.io/job/avesis-provider-relations-supervisor-dental.json","meta":{"generated_at":"2026-10-25T20:19:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28782,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2930397},"rest":"https://alion.io/mcp/rest/get_company?id=2930397"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Favesis-provider-relations-supervisor-dental"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Favesis-provider-relations-supervisor-dental"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Favesis-provider-relations-supervisor-dental"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/avesis-provider-relations-supervisor-dental\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Favesis-provider-relations-supervisor-dental"}]}